please help but not sure what is wrong

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please help but not sure what is wrong

Post by carnath on Mon Jan 04, 2010 9:48 pm

My McAffe wont update and my java wont update web pages take 5 minutes to load and I keep getting a memory error message. I tried downloading hijackThis from a link on this site but it wont run it download and installed ok ( I think ) but when I try to run it I get an error message that it can run because it encountered an error and will be shut down... I cant seem to do anything

The instruction at "0x5ba0e133" referenced memory at "0x5ba0e133". The required data was not placed in memory because of an I/O error status of "0xc000009c"

that is one of the errors I keep getting it popped up while I was typing so I just typed it in so you could see one of them

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Re: please help but not sure what is wrong

Post by Belahzur on Mon Jan 04, 2010 11:11 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: please help but not sure what is wrong

Post by carnath on Tue Jan 05, 2010 12:02 am

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 4:58:55 PM, on 1/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\dellxpm09b_6159v043\wdm\stacsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ContentWatch\Internet Protection\cwsvc.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\ContentWatch\Internet Protection\cwtray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\WINDOWS\system32\dldncoms.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\lxddcoms.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexmvservice.exe
C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexwebservice.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: NetAssistantBHO Class - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\My.Freeze.com NetAssistant\NetAssistant.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: NetAssistantBHO - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\My.Freeze.com NetAssistant\NetAssistant.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [cwcptray] C:\Program Files\ContentWatch\Internet Protection\cwtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150600.exe -Update -1150600 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.mofunzone.com/popups/driversed.shtml"
O4 - HKUS\S-1-5-21-1858742780-593591315-2997957573-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1858742780-593591315-2997957573-1003\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150600.exe -Update -1150600 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.mofunzone.com/popups/driversed.shtml" (User '?')
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ContentWatch (CwAltaService20) - ContentWatch, Inc. - C:\Program Files\ContentWatch\Internet Protection\cwsvc.exe
O23 - Service: dldn_device - - C:\WINDOWS\system32\dldncoms.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxddserv.exe
O23 - Service: lxdd_device - - C:\WINDOWS\system32\lxddcoms.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MarkVision Server (MvServer) - Unknown owner - C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexmvservice.exe
O23 - Service: MarkVision Web Server (MvWebServer) - Unknown owner - C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexwebservice.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\dellxpm09b_6159v043\wdm\stacsv.exe
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\WMPNetwk.exe

--
End of file - 11329 bytes

carnath
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Re: please help but not sure what is wrong

Post by Belahzur on Tue Jan 05, 2010 12:08 am

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: please help but not sure what is wrong

Post by carnath on Tue Jan 05, 2010 4:35 am

Malwarebytes' Anti-Malware 1.43
Database version: 3495
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/4/2010 9:23:00 PM
mbam-log-2010-01-04 (21-23-00).txt

Scan type: Quick Scan
Objects scanned: 104032
Time elapsed: 47 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\KB923561.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\KB958690.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\inf\axant5.inf (Trojan.Agent) -> Quarantined and deleted successfully.

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Re: please help but not sure what is wrong

Post by Belahzur on Tue Jan 05, 2010 3:25 pm

Hello.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


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Re: please help but not sure what is wrong

Post by carnath on Tue Jan 05, 2010 7:36 pm

it wont run I downloaded it and and when I try to run it, it says.. encountered an unknown error program will be shut down =/

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Re: please help but not sure what is wrong

Post by Belahzur on Tue Jan 05, 2010 8:11 pm

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: please help but not sure what is wrong

Post by carnath on Tue Jan 05, 2010 11:53 pm

ComboFix 10-01-04.01 - user 01/05/2010 16:20:01.1.1 - x86
Running from: d:\user\Desktop\Combo-Fix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\recycler\S-1-5-21-1409082233-1078081533-1417001333-1003
c:\recycler\S-1-5-21-1409082233-1078081533-1417001333-500

.
((((((((((((((((((((((((( Files Created from 2009-12-05 to 2010-01-05 )))))))))))))))))))))))))))))))
.

2010-01-05 03:27 . 2010-01-05 03:27 -------- d-----w- d:\user\Application Data\Malwarebytes
2010-01-05 03:27 . 2009-12-30 21:55 38224 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-05 03:27 . 2010-01-05 03:27 -------- dc----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-05 03:27 . 2009-12-30 21:54 19160 -c--a-w- c:\windows\system32\drivers\mbam.sys
2010-01-05 03:27 . 2010-01-05 03:27 -------- dc----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-04 23:56 . 2010-01-04 23:56 -------- dc----w- c:\program files\TrendMicro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-05 17:39 . 2009-06-20 22:39 -------- dc----w- c:\program files\McAfee
2009-12-10 05:35 . 2009-06-20 21:18 -------- dc----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-12-10 00:50 . 2009-06-20 19:17 91472 ----a-w- d:\user\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-12-03 15:59 . 2009-06-20 21:21 -------- dc----w- c:\program files\MSBuild
2009-12-03 05:07 . 2009-12-03 05:07 -------- dc----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-11-20 23:18 . 2009-11-20 23:18 -------- dc----w- c:\program files\EA Games
2009-11-20 23:18 . 2009-06-20 17:30 -------- dc-h--w- c:\program files\InstallShield Installation Information
2009-11-15 22:26 . 2009-06-20 21:51 -------- dc----w- c:\program files\Common Files\Real
2009-11-15 22:26 . 2009-11-15 22:26 -------- dc----w- c:\program files\Common Files\xing shared
2009-11-15 22:25 . 2009-11-15 22:25 -------- dc----w- c:\program files\real
2009-11-15 21:48 . 2009-11-15 21:45 -------- dc----w- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2009-11-15 21:45 . 2009-11-15 21:45 -------- dc----w- c:\program files\Yahoo!
2009-11-15 21:45 . 2009-11-15 21:45 -------- dc----w- c:\program files\My.Freeze.com NetAssistant
2009-11-15 21:45 . 2009-11-15 21:45 -------- d-----w- d:\user\Application Data\Yahoo!
2009-11-04 23:54 . 2009-06-20 22:40 40552 -c--a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-11-04 23:54 . 2009-06-20 22:40 35272 -c--a-w- c:\windows\system32\drivers\mfebopk.sys
2009-11-04 23:54 . 2009-06-20 22:40 79816 -c--a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-11-04 23:54 . 2009-06-20 22:40 214664 -c--a-w- c:\windows\system32\drivers\mfehidk.sys
2009-10-29 07:45 . 2008-04-14 12:00 916480 -c--a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38 . 2008-04-14 12:00 75776 -c--a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2008-04-14 12:00 25088 -c--a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2008-04-14 12:00 265728 -c--a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30 . 2008-04-14 12:00 270336 -c--a-w- c:\windows\system32\oakley.dll
2009-10-13 03:41 . 2009-10-13 03:41 664 -c--a-w- c:\windows\system32\d3d9caps.dat
2009-10-12 13:38 . 2008-04-14 12:00 149504 -c--a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2008-04-14 12:00 79872 -c--a-w- c:\windows\system32\raschap.dll
.

------- Sigcheck -------

[-] 2008-04-14 . 574738F61FCA2935F5265DC4E5691314 . 409088 . . [6.7.2600.5512] . . c:\windows\system32\qmgr.dll
[-] 2008-04-14 . CE95C3D3EF6310384DF241FC9CABA842 . 409088 . . [6.7.2600.5512] . . c:\windows\system32\dllcache\qmgr.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}"= "c:\program files\My.Freeze.com NetAssistant\NetAssistant.dll" [2009-03-21 249856]

[HKEY_CLASSES_ROOT\clsid\{e38fa08e-f56a-4169-abf5-5c71e3c153a1}]
[HKEY_CLASSES_ROOT\NetAssistant.NetAssistantBHO.1]
[HKEY_CLASSES_ROOT\TypeLib\{1E8FC16F-4C51-49C4-BC9B-4FC24BDDCEE7}]
[HKEY_CLASSES_ROOT\NetAssistant.NetAssistantBHO]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}]
2009-03-21 00:55 249856 -c--a-w- c:\program files\My.Freeze.com NetAssistant\NetAssistant.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Shockwave Updater"="c:\windows\system32\Adobe\Shockwave 11\SwHelper_1150600.exe" [2009-06-05 468408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-14 208952]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-02-23 483420]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-12-16 729088]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-09-16 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-09-16 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-09-16 150040]
"AeXAgentLogon"="c:\program files\Altiris\Altiris Agent\AeXAgentActivate.exe" [2008-01-31 143360]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"cwcptray"="c:\program files\ContentWatch\Internet Protection\cwtray.exe" [2008-05-05 413968]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe" [2008-03-11 1274744]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe" [2008-03-07 884696]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2008-03-07 136472]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-03 233304]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-15 198160]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-02-28 00:10 35696 -c--a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dldnamon]
2008-06-24 21:21 16624 -c--a-w- c:\program files\Dell V105\dldnamon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dldnmon.exe]
2008-06-24 21:21 668912 -c--a-w- c:\program files\Dell V105\dldnmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2008-10-25 18:44 31072 -c--a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-04-02 23:11 342312 -c--a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxddamon]
2007-04-30 15:19 20480 -c--a-w- c:\program files\Lexmark 2500 Series\lxddamon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxddmon.exe]
2007-06-12 02:27 291760 -c--a-w- c:\program files\Lexmark 2500 Series\lxddmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-01-05 23:18 413696 -c--a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2009-11-15 22:25 198160 -c--a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\WINDOWS\\system32\\dldncoms.exe"=
"c:\\Program Files\\Dell V105\\dldnmon.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\lxddcoms.exe"=
"c:\\Program Files\\Texthelp\\Read And Write 9\\Read&Write\\RW9.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddpswx.exe"=
"c:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe"=
"d:\\World of Warcraft\\WoW-3.2.0.10192-to-3.2.0.10314-enUS-downloader.exe"=
"d:\\World of Warcraft\\Launcher.exe"=
"d:\\World of Warcraft\\WoW-3.2.0-enUS-downloader.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\javaw.exe"=
"d:\\World of Warcraft\\WoW-3.2.0.10314-to-3.2.2.10482-enUS-downloader.exe"=
"d:\\World of Warcraft\\WoW-3.2.2.10482-to-3.2.2.10505-enUS-downloader.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"d:\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\EA Games\\Command & Conquer The First Decade\\Command & Conquer Renegade(tm)\\Renegade\\Game.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R2 CwAltaService20;ContentWatch;c:\program files\ContentWatch\Internet Protection\cwsvc.exe [6/21/2009 9:38 AM 1042192]
R2 dldn_device;dldn_device;c:\windows\system32\dldncoms.exe -service --> c:\windows\system32\dldncoms.exe -service [?]
R2 lxdd_device;lxdd_device;c:\windows\system32\lxddcoms.exe -service --> c:\windows\system32\lxddcoms.exe -service [?]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [6/20/2009 10:34 AM 112512]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [6/20/2009 10:36 AM 110080]
S2 lxddCATSCustConnectService;lxddCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxddserv.exe [6/20/2009 3:23 PM 99248]
.
Contents of the 'Scheduled Tasks' folder

2010-01-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

2009-06-20 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-06-20 18:22]

2010-01-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-06-20 18:22]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: c:\windows\system32\cwalsp.dll
FF - ProfilePath - d:\user\Application Data\Mozilla\Firefox\Profiles\oslur96p.default\
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2010-01-05 16:43
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(1048)
c:\windows\system32\relog_ap.dll
c:\windows\system32\cwalsp.dll
c:\windows\system32\wxbase28u_vc_CW.dll

- - - - - - - > 'explorer.exe'(4040)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-01-05 16:51:48
ComboFix-quarantined-files.txt 2010-01-05 23:51

Pre-Run: 14,238,613,504 bytes free
Post-Run: 14,327,156,736 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - AF573D64CDF65C78F65DDF7FDE983282

carnath
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Re: please help but not sure what is wrong

Post by Belahzur on Wed Jan 06, 2010 12:42 am

Hello.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Re: please help but not sure what is wrong

Post by carnath on Wed Jan 06, 2010 3:00 am

2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
Acrobat.com
Acronis True Image Echo Workstation
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.2
Adobe Shockwave Player 11.5
Apple Mobile Device Support
Apple Software Update
Bonjour
Broadcom Gigabit Integrated Controller
CDBurnerXP
Command & Conquer The First Decade
Conexant HDA D330 MDC V.92 Modem
ContentProtect Pro 2.6
Critical Update for Windows Media Player 11 (KB959772)
Dell V105
FileZilla Client 3.2.4.1
GIMP 2.6.6
GraphCalc v4.0.1
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
IDT Audio
InstallMgr
Intel(R) Graphics Media Accelerator Driver
iTunes
Java DB 10.5.1.1
Java(TM) 6 Update 15
Java(TM) SE Development Kit 6 Update 14
Lexmark 2500 Series
Lexmark Software Uninstall
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Search Enhancement Pack
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Express Edition - ENU
Microsoft Visual C++ 2005 Express Edition - ENU
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.10)
MSN Toolbar
MSN Toolbar
My.Freeze.com NetAssistant
PrimoPDF -- brought to you by Nitro PDF Software
QuickTime
Read And Write 9
RealPlayer
RICOH R5U241 / R5C847 Media Driver ver.2.04.01.00
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Outlook 2007 Junk Email Filter (kb976884)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
World of Warcraft
Yahoo! Toolbar

carnath
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Re: please help but not sure what is wrong

Post by Belahzur on Wed Jan 06, 2010 5:51 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Java DB 10.5.1.1
    Java(TM) 6 Update 15
    Java(TM) SE Development Kit 6 Update 14
    My.Freeze.com NetAssistant

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?


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Re: please help but not sure what is wrong

Post by carnath on Thu Jan 07, 2010 9:05 am

very bad. internet pages wont load and when they do half the time it nsays page is not responding and I have to crtl alt delete to close and when it goes in to energy saver after sitting idle a bnlack screen comes up and it wants to do an internal scan and I have typed thisd message twice now because I got an unknow error and tyhe page and pc froze up

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Re: please help but not sure what is wrong

Post by carnath on Thu Jan 07, 2010 9:06 am

sorry for the typos I had to type fast in case it froze on me again

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Re: please help but not sure what is wrong

Post by Belahzur on Thu Jan 07, 2010 1:53 pm

Post a new Hijack This log please.


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Re: please help but not sure what is wrong

Post by carnath on Thu Jan 07, 2010 6:36 pm

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 11:20:02 AM, on 1/7/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\dellxpm09b_6159v043\wdm\stacsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ContentWatch\Internet Protection\cwsvc.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\ContentWatch\Internet Protection\cwtray.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\real\realplayer\RealPlay.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dldncoms.exe
C:\WINDOWS\system32\lxddcoms.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexmvservice.exe
C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexwebservice.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [cwcptray] C:\Program Files\ContentWatch\Internet Protection\cwtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150600.exe -Update -1150600 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.mofunzone.com/popups/driversed.shtml"
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ContentWatch (CwAltaService20) - ContentWatch, Inc. - C:\Program Files\ContentWatch\Internet Protection\cwsvc.exe
O23 - Service: dldn_device - - C:\WINDOWS\system32\dldncoms.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxddserv.exe
O23 - Service: lxdd_device - - C:\WINDOWS\system32\lxddcoms.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MarkVision Server (MvServer) - Unknown owner - C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexmvservice.exe
O23 - Service: MarkVision Web Server (MvWebServer) - Unknown owner - C:\Program Files\Lexmark\MarkVision Server\jre\bin\lexwebservice.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\dellxpm09b_6159v043\wdm\stacsv.exe
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\WMPNetwk.exe

--
End of file - 10582 bytes

carnath
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Re: please help but not sure what is wrong

Post by Belahzur on Thu Jan 07, 2010 11:26 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Belahzur
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Re: please help but not sure what is wrong

Post by carnath on Sat Jan 09, 2010 7:04 am

I have tried and tried but I cant I am even typing this message from another pc everytime I try to run the scan it gets about half way done and the screen goes black then it brings up this message with 3 option and one of them is to run an onboard diagnostic. That pc is so messed up and it doesnt even have that much on it to start with...lol I dont know what to do

carnath
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Re: please help but not sure what is wrong

Post by carnath on Sat Jan 09, 2010 7:05 am

and the onboard diagnostic it doesnt find anything

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Re: please help but not sure what is wrong

Post by Origin on Sat Jan 09, 2010 7:37 pm

Please do the following:

Please download [You must be registered and logged in to see this link.]

  • Next run the file; *Note: If running vista right click and select run as administrator
  • Once opened, navigate to the log tab and select all the areas including the hȋdden objects only box and click on the create log button
  • A scan will start and then a window will pop up with two options, select scan all drives
  • Once finished it will give you a location where it was saved, navigate to that place usually the desktop, and open the log, post all the contents of the log back here.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

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Origin
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Re: please help but not sure what is wrong

Post by carnath on Sun Jan 10, 2010 8:30 am

I thought once someone asnwered and took over helping you were only suppose to deal that person? Sorry not trying to be rude I just want to make sure I am not going to do something I am not suppose to..

carnath
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Re: please help but not sure what is wrong

Post by Belahzur on Sun Jan 10, 2010 7:18 pm

No, it's fine, Origin is tech staff.
Try this for now.

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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