Blue Screen of death says corrupt driver

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Solved Blue Screen of death says corrupt driver

Post by warrioraks on Fri Jan 01, 2010 1:57 pm

Hi,
I am using Windows Xp sp3 on a Toshiba laptop.
Since a few days back i repeatedly get blue screens which says corrupt driver.I tried to verify my drivers using the verifier.exe in system32 folder but as soon as the computer reboots,I get blue screen again.I have uploaded my 4 recent minidumps here.
rapidshare.com Mini123109-01.zip.html
Please help me as I do not want to format my computer.

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Solved Re: Blue Screen of death says corrupt driver

Post by Doctor Inferno on Fri Jan 01, 2010 3:40 pm

Hello,

I'm having problems viewing the minidumps, please post the error code instead.


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Solved Re: Blue Screen of death says corrupt driver

Post by warrioraks on Fri Jan 01, 2010 5:59 pm

While I am doing regular stuff like browsing etc the error that appears is:

0x000000C5(0x0A210035,0x00000002,0x00000000,0x8055159A)

and

0x000000C5(0xFFFFFFFF,0x00000002,0x00000000,0x8055159A)

When i try to use verifier.exe from system32 folder,it tells me to reboot the computer and i get this error

0x000000C4(0x0000003B,0x00000002,0xF0183EEC,0x00000000)

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Solved Re: Blue Screen of death says corrupt driver

Post by Doctor Inferno on Sat Jan 02, 2010 4:46 am

Hello,

Please post a HijackThis log.



Notepad will be used to view logs, and copy/paste the results. By default Word Wrap is disabled. However, since Word Wrap interferes with the formatting of the logs, please be sure it's disabled. When notepad is open, click Format on menu bar, and ensure Word Wrap is NOT checked as shown in the picture:





1. Open HijackThis & click the button Do a system scan and save a logfile.



2. HijackThis will quickly scan your system, and then open one new Window. The results of the HijackThis scan in Notepad. Save the hijackthis log. By default it will be saved to the same location where HijackThis is downloaded.


The Hijackthis log contains the info that's required to receive analysis and assistance. [b]Highlight the entire contents of the log. Copy and paste the contents into your post.


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Solved Hijack Log

Post by warrioraks on Sat Jan 02, 2010 11:12 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:38:57, on 1/2/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\USB Disk Security\USBGuard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Launchy\Launchy.exe
C:\Documents and Settings\AKS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\AKS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\AKS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\AKS\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
D:\My Documents\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://in.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://in.search.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [USB Antivirus] C:\Program Files\USB Disk Security\USBGuard.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O20 - AppInit_DLLs: prio.dll
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 4369 bytes

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Solved Re: Blue Screen of death says corrupt driver

Post by Doctor Inferno on Sat Jan 02, 2010 12:45 pm

Hello,


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe


  • Press "Fix Checked"
  • Close Hijack This.


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Solved Re: Blue Screen of death says corrupt driver

Post by warrioraks on Sat Jan 02, 2010 2:15 pm

Hi Doctor Inferno,I thank you for replying to me.I did as u said but the problem still persists.Do u suggest me to format my computer?I have already done registry clean,Windows disk check,defragment.I think its a driver program.Is there any way to find the corrupted driver?

My new Hijack Log after i did as u said is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:23:42, on 1/2/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\USB Disk Security\USBGuard.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Mozilla Firefox 3.6 Beta 4\firefox.exe
D:\My Documents\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://in.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://in.search.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [USB Antivirus] C:\Program Files\USB Disk Security\USBGuard.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O20 - AppInit_DLLs: prio.dll
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 3290 bytes

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Solved Re: Blue Screen of death says corrupt driver

Post by Nazzgull on Sat Jan 02, 2010 4:08 pm

Hi, can you login into Windows ? I mean, can you go to Desktop ?



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Solved Re: Blue Screen of death says corrupt driver

Post by warrioraks on Sat Jan 02, 2010 5:44 pm

Hi.Yes I am able to login.I can do all the stuff normally,the problem is that while I am doing work,ble screen suddenly pops up and I have to reboot the system.Yesterday I was working on a pdf and suddenly i get this blue screen and on rebooting i find that the pdf has become corrupted(was unable to read it using any pdf readers) and I lost all changes that I had made.So i had to redo it.

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Solved Re: Blue Screen of death says corrupt driver

Post by Nazzgull on Sat Jan 02, 2010 6:17 pm

Okay. One more question, do you have Windows XP CD ? We need to copy some files to system from CD.



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Solved Re: Blue Screen of death says corrupt driver

Post by warrioraks on Sat Jan 02, 2010 6:25 pm

I have a Tosbhiba Recovery Dvd rom.Also i was trying to uninstall things so as to find the culprit driver and unknowingly I have uninstalled my PCHEALTH folder.So i am unable to accesss msconfig.

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Solved Re: Blue Screen of death says corrupt driver

Post by Doctor Inferno on Sun Jan 03, 2010 2:09 am

Hello,

Have you tried doing a system restore?


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Solved Re: Blue Screen of death says corrupt driver

Post by Lance(HAOH) on Sun Jan 03, 2010 3:03 am


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Solved Re: Blue Screen of death says corrupt driver

Post by warrioraks on Sun Jan 03, 2010 8:42 am

@Doctor Inferno,yes i have tried that earlier but that dint work plus now as I have uninstalled the PcHealth folder of windows so I am not able to access different funtions like msconfig and system restore.
I have uninstalled a lot of stuff from my system and the blue screen appears less frequently but still does appear at times.

@Lance,Thanks for the link,on searching net i found out that its a fatal error and can affect my hard disk or other hardware.

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Solved Re: Blue Screen of death says corrupt driver

Post by warrioraks on Sun Jan 03, 2010 2:38 pm

Thanks Nazzgul,Doctor Inferno and Lance for helping me,today while working another of my pdf files(Luckily I had a backup) got corrupted due to this blue screen error,and i finally decided to format it.
Thanks a lot.

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Solved Re: Blue Screen of death says corrupt driver

Post by Doctor Inferno on Mon Jan 04, 2010 5:27 am

Thanks for letting us know. Smile


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