win32/nuqel.e

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win32/nuqel.e

Post by peterhall on 31st December 2009, 11:22 pm

I seem to have the same problem others have had this virus seems to indicate I have an infection and directs me to a number of bogus sites for fix. What do I do I am a bit of a novice and cant connect to net I have installed xp recovery module.

Help please!

peterhall
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Re: win32/nuqel.e

Post by Belahzur on 31st December 2009, 11:29 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 12:17 am

I have downloaded and saved to a cd hijack, otl and icesword also I cant seem to run internet and have done it on this computer

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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 1:06 am

Heres the log from hijack this I copied it from the infected computer

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 11:35:25 AM, on 1/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Internet Content Filter\SafeEyes.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Old Data\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\Program Files\RayV\RayV\RayV.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Old Data\Program Files\Skype\Plugin Manager\skypePM.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Safe &Eyes Toolbar - {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files\Internet Content Filter\setoolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [ICF] "C:\Program Files\Internet Content Filter\SafeEyes.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hȋdden
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [Skype] "C:\Old Data\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [RayV] C:\Program Files\RayV\RayV\RayV.exe /background
O4 - HKCU\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; WWTClient2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://games.cartoonnetworkhq.com/playGame.php?gameID=108"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 11778 bytes

peterhall
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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 1:40 am

Cant seem to run internet so I have downloaded malwarebytes anti-malware v1.43 0 0 and have it ready to install but will not be able to search for updates on infected computer

peterhall
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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 2:30 am

I downloaded the malwarebytes latest database so have that ready to update given my internet connection is not working on the infected computer. I have been getting hints off your other posts to preprepare but have not done anything other than the hijackthis as instructed
Only have small window to run anything on the computer before it gets clogged up does doing the process in safe mode help?

peterhall
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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 6:30 am

Here is a runscanner report

Runscanner logfile

* = signed file
- = file not found

General info
------------
Computer name : STUDY
Creation time : 1/01/2010 5:10:27 PM
Hosts <> 127.0.0.1 : 0
Hosts file location : %SystemRoot%\System32\drivers\etc
IE version : 7.0.5730.13
OS : Microsoft Windows XP
OS Build : 2600
OS SP : Service Pack 3
RunScanner Version : 1.9.0.9
User Language : English (Australia)
User rights : Administrator
Windows folder : C:\WINDOWS

Running processes
-----------------
* C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (Lavasoft)
* C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (Apple Inc.)
* C:\WINDOWS\System32\alg.exe (Microsoft Corporation)
* C:\Program Files\Alwil Software\Avast4\ashServ.exe (ALWIL Software)
* C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (ALWIL Software)
* C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (ALWIL Software)
* C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe (ALWIL Software)
* C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (ALWIL Software)
* C:\PROGRA~1\AVG\AVG8\avgrsx.exe (AVG Technologies CZ, s.r.o.)
* C:\PROGRA~1\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
* C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
* C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc.)
C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Inc.)
* C:\WINDOWS\system32\csrss.exe (Microsoft Corporation)
* C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation)
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe (CyberLink Corp.)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\System32\svchost.exe (Microsoft Corporation)
* C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Development Company, L.P.)
* C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Development Company, L.P.)
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe (Hewlett-Packard Development Company, L.P.)
* C:\Program Files\iPod\bin\iPodService.exe (Apple Inc.)
* C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
* C:\Program Files\Common Files\LightScribe\LSSrvc.exe (Hewlett-Packard Company)
* C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe (Hewlett-Packard Company)
C:\Program Files\Logitech\Video\CameraAssistant.exe (Logitech Inc.)
C:\WINDOWS\system32\ElkCtrl.exe (Logitech Inc.)
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (Logitech Inc.)
* C:\WINDOWS\system32\lsass.exe (Microsoft Corporation)
C:\WINDOWS\system32\LVCOMSX.EXE (Logitech Inc.)
* C:\WINDOWS\system32\nvsvc32.exe (NVIDIA Corporation)
* C:\WINDOWS\system32\HPZipm12.exe (HP)
C:\Program Files\QuickTime\QTTask.exe (Apple Inc.)
* C:\Program Files\RayV\RayV\RayV.exe (RayV)
* C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
* C:\WINDOWS\RTHDCPL.EXE (Realtek Semiconductor Corp.)
* C:\Program Files\CyberLink\Shared Files\RichVideo.exe
* C:\WINDOWS\system32\RUNDLL32.EXE (Microsoft Corporation)
* C:\Documents and Settings\Owner\Desktop\runscanner.exe (Runscanner.net)
C:\Program Files\Internet Content Filter\SafeEyes.exe (InternetSafety.com, Inc.)
C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe (tzuk)
* C:\WINDOWS\system32\services.exe (Microsoft Corporation)
* C:\Old Data\Program Files\Skype\Phone\Skype.exe (Skype Technologies S.A.)
C:\Old Data\Program Files\Skype\Plugin Manager\skypePM.exe (Skype Technologies)
* C:\WINDOWS\system32\spoolsv.exe (Microsoft Corporation)
* C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
* C:\WINDOWS\Explorer.EXE (Microsoft Corporation)
* C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
* C:\WINDOWS\system32\winlogon.exe (Microsoft Corporation)
* c:\windows\System32\smss.exe (Microsoft Corporation)
* C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe (TomTom)
* C:\WINDOWS\system32\wuauclt.exe (Microsoft Corporation)
* C:\WINDOWS\system32\wuauclt.exe (Microsoft Corporation)
* C:\WINDOWS\system32\wdfmgr.exe (Microsoft Corporation)
* C:\WINDOWS\system32\wbem\wmiprvse.exe (Microsoft Corporation)

Unrated items
-------------
002 C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe (tzuk)
002 * C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe (ALWIL Software)
002 C:\Program Files\CyberLink\PCM4Everio\EverioService.exe (CyberLink Corp.)
002 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Development Company, L.P.)
002 C:\Program Files\Internet Content Filter\SafeEyes.exe (InternetSafety.com, Inc.)
002 C:\Program Files\Logitech\Video\CameraAssistant.exe (Logitech Inc.)
002 C:\WINDOWS\system32\ElkCtrl.exe (Logitech Inc.)
002 C:\Program Files\Logitech\Video\InstallHelper.exe (Logitech Inc.)
002 C:\WINDOWS\system32\LVCOMSX.EXE (Logitech Inc.)
002 C:\WINDOWS\system32\nwiz.exe
002 C:\Program Files\QuickTime\QTTask.exe (Apple Inc.)
003 C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe (tzuk)
003 * C:\Program Files\RayV\RayV\RayV.exe (RayV)
003 * C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
005 * C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe (Hewlett-Packard Development Company, L.P.)
005 C:\PROGRA~1\HP\DIGITA~1\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
010 * C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! Antivirus)
010 * C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! iAVS4 Control Service)
010 * C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! Mail Scanner)
010 * C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
010 C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Camera Access Library 8)
010 * C:\Program Files\CyberLink\Shared Files\RichVideo.exe (Cyberlink RichVideo Service(CRVS))
010 c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (Logitech Process Monitor)
010 * C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe (TomTomHOMEService)
011 * C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys (aswFsBlk)
011 * C:\WINDOWS\system32\drivers\aswRdr.sys (aswRdr)
011 * C:\WINDOWS\system32\drivers\Aavmker4.sys (avast! Asynchronous Virus Monitor)
011 * C:\WINDOWS\system32\drivers\aswTdi.sys (avast! Network Shield Support)
011 * C:\WINDOWS\system32\drivers\aswSP.sys (avast! Self Protection)
011 * C:\WINDOWS\system32\drivers\aswMon2.sys (avast! Standard Shield Support)
011 C:\WINDOWS\gdrv.sys (gdrv)
011 * C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys (GEAR ASPI Filter Driver)
011 C:\WINDOWS\system32\drivers\Lvckap.sys (Logitech Kernel Audio Processing Filter Driver)
011 C:\WINDOWS\system32\drivers\LVPrcMon.sys (Logitech LVPrcMon Driver)
011 C:\WINDOWS\system32\drivers\lvmvdrv.sys (Logitech Machine Vision Engine Loader)
011 C:\WINDOWS\System32\Drivers\PxHelp20.sys (PxHelp20)
041 C:\Program Files\Internet Content Filter\setoolbar.dll (InternetSafety.com, Inc.) {430DDB4F-38CC-4E91-AF33-4157334EC937}
045 C:\Program Files\Internet Content Filter\setoolbar.dll (InternetSafety.com, Inc.) {430DDB4F-38CC-4E91-AF33-4157334EC937}
061 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
061 C:\WINDOWS\system32\nvshell.dll {1CDB2949-8F65-4355-8456-263E7C208A5D}
061 C:\WINDOWS\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A47}
061 C:\WINDOWS\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A48}
062 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) {F9DB5320-233E-11D1-9F84-707F02C10627}
068 C:\WINDOWS\system32\ICF.dll
068 C:\WINDOWS\system32\ICF.dll
068 C:\WINDOWS\system32\ICF.dll
069 C:\WINDOWS\system32\HpTcpMon.dll (Hewlett Packard)
100 ProxyServer HKCU : http=127.0.0.1:5555
100 Start Page HKCU : [You must be registered and logged in to see this link.]
104 GUID / CLSID not found {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
104 GUID / CLSID not found {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
105 E&xport to Microsoft Excel : [You must be registered and logged in to see this link.]
107 C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
170 {14fcd9f4-7f8a-11dd-9bdb-001d7d4da067} : E:\InstallTomTomHOME.exe
170 {28caf696-809d-11dd-9bdc-001d7d4da067} : E:\InstallTomTomHOME.exe
170 {4c7add55-225d-11dd-9b51-001d7d4da067} : setupSNK.exe
173 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
221 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
223 * C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll (Malwarebytes Corporation) {57CE581A-0CB6-4266-9CA0-19364C90A0B3}
225 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
225 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
225 * C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll (Malwarebytes Corporation) {57CE581A-0CB6-4266-9CA0-19364C90A0B3}
225 * C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll (Malwarebytes Corporation) {57CE581A-0CB6-4266-9CA0-19364C90A0B3}
229 C:\WINDOWS\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A48}
231 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) PDF Column Info

Missing files
-------------
002 C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
011 C:\WINDOWS\system32\drivers\Abiosdsk.sys
011 C:\WINDOWS\system32\drivers\abp480n5.sys
011 C:\WINDOWS\system32\drivers\adpu160m.sys
011 C:\WINDOWS\system32\drivers\Aha154x.sys
011 C:\WINDOWS\system32\drivers\aic78u2.sys
011 C:\WINDOWS\system32\drivers\aic78xx.sys
011 C:\WINDOWS\system32\drivers\AliIde.sys
011 C:\WINDOWS\system32\drivers\amsint.sys
011 C:\WINDOWS\system32\drivers\asc.sys
011 C:\WINDOWS\system32\drivers\asc3350p.sys
011 C:\WINDOWS\system32\drivers\asc3550.sys
011 C:\WINDOWS\system32\drivers\Atdisk.sys
011 C:\WINDOWS\system32\drivers\cd20xrnt.sys
011 C:\WINDOWS\system32\drivers\Changer.sys
011 C:\WINDOWS\system32\drivers\CmdIde.sys
011 C:\WINDOWS\system32\drivers\Cpqarray.sys
011 C:\WINDOWS\system32\drivers\dac2w2k.sys
011 C:\WINDOWS\system32\drivers\dac960nt.sys
011 C:\WINDOWS\system32\drivers\dpti2o.sys
011 C:\WINDOWS\system32\drivers\hpn.sys
011 C:\WINDOWS\system32\drivers\i2omgmt.sys
011 C:\WINDOWS\system32\drivers\i2omp.sys
011 C:\WINDOWS\system32\drivers\ini910u.sys
011 C:\WINDOWS\system32\drivers\IntelIde.sys
011 C:\WINDOWS\system32\drivers\lbrtfdc.sys
011 C:\WINDOWS\system32\drivers\mraid35x.sys
011 C:\WINDOWS\system32\drivers\PCIDump.sys
011 C:\WINDOWS\system32\drivers\PDCOMP.sys
011 C:\WINDOWS\system32\drivers\PDFRAME.sys
011 C:\WINDOWS\system32\drivers\PDRELI.sys
011 C:\WINDOWS\system32\drivers\PDRFRAME.sys
011 C:\WINDOWS\system32\drivers\perc2.sys
011 C:\WINDOWS\system32\drivers\perc2hib.sys
011 C:\WINDOWS\system32\drivers\ql1080.sys
011 C:\WINDOWS\system32\drivers\Ql10wnt.sys
011 C:\WINDOWS\system32\drivers\ql12160.sys
011 C:\WINDOWS\system32\drivers\ql1240.sys
011 C:\WINDOWS\system32\drivers\ql1280.sys
011 C:\WINDOWS\system32\drivers\Simbad.sys
011 C:\WINDOWS\system32\drivers\Sparrow.sys
011 C:\WINDOWS\system32\drivers\sym_hi.sys
011 C:\WINDOWS\system32\drivers\sym_u3.sys
011 C:\WINDOWS\system32\drivers\symc810.sys
011 C:\WINDOWS\system32\drivers\symc8xx.sys
011 C:\WINDOWS\system32\drivers\TosIde.sys
011 C:\WINDOWS\system32\drivers\ultra.sys
011 C:\WINDOWS\system32\drivers\ViaIde.sys
011 C:\WINDOWS\system32\drivers\WDICA.sys
061 deskpan.dll

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Re: win32/nuqel.e

Post by Belahzur on 1st January 2010, 3:08 pm

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O4 - HKLM\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
    O4 - HKCU\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)



  • Press "Fix Checked"
  • Close Hijack This.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 10:24 pm

Thanks for getting back to me I have run the hijack sequence but the malwarebytes program wont run I previously downloaded it it comes up with run time error "o" and run time error "440" automation error

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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 10:27 pm

I have combofix and runscanner loaded if that helps. Should I uninstall malwarebytes and reinstall?

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Re: win32/nuqel.e

Post by peterhall on 1st January 2010, 10:28 pm

My computer seems to have freed up somewhat I am not getting all the security messages at the moment

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Re: win32/nuqel.e

Post by Belahzur on 1st January 2010, 10:52 pm

Have you already run Combofix?

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 1:51 am

I have already installed combofix but saved it as "commy.exe" is that ok to run?

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 1:51 am

I have recovery console installed

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 2:07 am

I saved a new file as Combo-Fix and will run

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 2:33 am

ComboFix 09-12-31.A1 - Owner 02/01/2010 13:15:30.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.61.1033.18.1023.497 [GMT 11:00]
Running from: c:\documents and settings\Owner\Desktop\Combo-Fix.exe
AV: avast! antivirus 4.8.1368 [VPS 091231-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
The following files were disabled during the run:
c:\program files\Common Files\Logitech\LVMVFM\LVPrcInj.dll


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Owner\Local Settings\Application Data\vjkfdr
c:\documents and settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
c:\documents and settings\Owner\My Documents\ZbThumbnail.info

.
((((((((((((((((((((((((( Files Created from 2009-12-02 to 2010-01-02 )))))))))))))))))))))))))))))))
.

2010-01-01 05:18 . 2010-01-01 05:18 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Runscanner.net
2010-01-01 05:02 . 2009-12-30 03:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-01 05:02 . 2010-01-01 05:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-01 05:02 . 2009-12-30 03:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-01 05:02 . 2010-01-01 05:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-01 00:30 . 2010-01-01 00:30 388096 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe
2010-01-01 00:30 . 2010-01-01 00:30 -------- d-----w- c:\program files\TrendMicro
2009-12-31 06:06 . 2009-11-24 23:49 48560 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2009-12-31 06:06 . 2009-11-24 23:48 23120 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2009-12-31 06:06 . 2009-11-24 23:47 27408 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2009-12-31 06:06 . 2009-11-24 23:47 97480 ----a-w- c:\windows\system32\AvastSS.scr
2009-12-31 06:06 . 2009-11-24 23:50 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys
2009-12-31 06:06 . 2009-11-24 23:50 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2009-12-31 06:06 . 2009-11-24 23:51 93424 ----a-w- c:\windows\system32\drivers\aswmon.sys
2009-12-31 06:06 . 2009-11-24 23:50 94160 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2009-12-31 06:06 . 2009-11-24 23:54 1280480 ----a-w- c:\windows\system32\aswBoot.exe
2009-12-31 06:06 . 2009-12-31 06:06 -------- d-----w- c:\program files\Alwil Software
2009-12-11 22:30 . 2009-12-11 22:29 2065688 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-12-11 22:30 . 2009-12-07 05:54 3514648 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgui.exe
2009-12-11 22:30 . 2009-12-07 05:54 2029336 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgtray.exe
2009-12-07 07:10 . 2009-12-18 07:12 -------- d-----w- c:\program files\Pivot Stickfigure Animator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-01 22:30 . 2008-05-14 03:33 -------- d-----w- c:\documents and settings\Owner\Application Data\Skype
2010-01-01 22:15 . 2008-11-13 23:09 -------- d-----w- c:\documents and settings\Owner\Application Data\skypePM
2009-12-23 03:52 . 2008-11-03 06:50 -------- d-----w- c:\documents and settings\Owner\Application Data\CameraWindowDC
2009-12-10 11:23 . 2008-05-13 06:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-11-17 08:37 . 2009-11-17 08:37 20299296 ----a-w- c:\documents and settings\Owner\Application Data\TomTom\HOME\Profiles\vw4ru1o0.default\Updates\v2_7_2_1825_win.exe
2009-11-11 05:15 . 2008-11-15 21:38 -------- d-----w- c:\documents and settings\Owner\Application Data\RayV
2009-10-29 07:46 . 2006-02-28 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2006-02-28 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38 . 2006-02-28 12:00 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2006-02-28 12:00 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2006-02-28 12:00 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30 . 2006-02-28 12:00 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2006-02-28 12:00 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2006-02-28 12:00 79872 ----a-w- c:\windows\system32\raschap.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-24 68856]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-08-23 455968]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-04-08 251240]
"Skype"="c:\old data\Program Files\Skype\Phone\Skype.exe" [2008-09-23 21755688]
"RayV"="c:\program files\RayV\RayV\RayV.exe" [2008-09-07 3708200]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Shockwave Updater"="c:\windows\system32\Adobe\Shockwave 11\SwHelper_1151601.exe" [2009-07-31 468408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-05 16380416]
"SkyTel"="SkyTel.EXE" [2007-06-15 1826816]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-11 7630848]
"nwiz"="nwiz.exe" [2006-08-11 1519616]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-08-11 86016]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-12-11 2043160]
"ICF"="c:\program files\Internet Content Filter\SafeEyes.exe" [2007-08-02 1243136]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-18 49152]
"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2007-11-01 151552]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-09-15 185896]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2005-12-09 225280]
"LogitechCameraAssistant"="c:\program files\Logitech\Video\CameraAssistant.exe" [2005-12-06 489472]
"LogitechVideo[inspector]"="c:\program files\Logitech\Video\InstallHelper.exe" [2005-12-06 23:33 73728]
"LogitechCameraService(E)"="c:\windows\system32\ElkCtrl.exe" [2004-11-01 262144]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-04 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-11-24 81000]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-13 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Internet Content Filter\\Pop3Proxy.exe"=
"c:\\Program Files\\RayV\\RayV\\RayV.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Old Data\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [31/12/2009 5:06 PM 114768]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [13/05/2008 6:20 PM 335240]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [31/12/2009 5:06 PM 20560]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [13/05/2008 6:20 PM 297752]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [8/04/2009 9:38 PM 92008]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-23 07:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2009-12-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 01:34]

2010-01-02 c:\windows\Tasks\User_Feed_Synchronization-{89D5CE74-E5ED-4B39-BDB3-0081484477F5}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:36]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: ICF.dll
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-HPDJ Taskbar Utility - c:\windows\system32\spool\drivers\w32x86\3\hpztsb06.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2010-01-02 13:27
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(748)
c:\windows\system32\ICF.dll
.
Completion time: 2010-01-02 13:29:01
ComboFix-quarantined-files.txt 2010-01-02 02:28

Pre-Run: 99,796,299,776 bytes free
Post-Run: 101,430,628,352 bytes free

- - End Of File - - C2F9CA9E1B68D040DCF63F6C092BF5A6

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 3:03 am

seems to be working ok now but I wont do anything more till you advise I noticed reccomendations to install protection programs could you suggest a group to install

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 3:57 am

i got malwarebytes to run anf it found no infections

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 4:32 am

correction I am doing a full scan and have found an infection

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 4:57 am

here is the log

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

2/01/2010 3:52:53 PM
mbam-log-2010-01-02 (15-52-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 218838
Time elapsed: 50 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe.vir (Spyware.Passwords) -> No action taken.
C:\System Volume Information\_restore{C8E4EE8F-BB1F-4C2D-B9B0-52B2767883F6}\RP393\A0054705.exe (Spyware.Passwords) -> No action taken.

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 4:58 am

here is the log

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

2/01/2010 3:52:53 PM
mbam-log-2010-01-02 (15-52-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 218838
Time elapsed: 50 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe.vir (Spyware.Passwords) -> No action taken.
C:\System Volume Information\_restore{C8E4EE8F-BB1F-4C2D-B9B0-52B2767883F6}\RP393\A0054705.exe (Spyware.Passwords) -> No action taken.

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 5:00 am

should I click" remove selected" on the scan results page?

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Re: win32/nuqel.e

Post by Belahzur on 2nd January 2010, 2:49 pm

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?


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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 9:06 pm

Machine is running OK thanks I have not connected to the net yet Should I? the combofix program as it uninstalled said a program was trying to attach itself to combofix it told me to write it down I might need it later. It is C:\Program Files\Common files\logitech\LVMVFM\LVPrInj.dll as I went through the combofix process yesterday it came up with a message to "do I want to close down the tray assistant associated with the logitech camera on my computer I said yes. Do I need to deal with this?

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 9:14 pm

do I need to change my proxy settings back?

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Re: win32/nuqel.e

Post by Belahzur on 2nd January 2010, 9:52 pm

No, the proxy we removed at the start was set by the malware.


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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 10:11 pm

So am I right to go now is that logitech thing an issue? Have you got some suggestions for future protection?

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Re: win32/nuqel.e

Post by peterhall on 2nd January 2010, 10:16 pm

one other thing do I delete the 2 items in the quarantine box of malwarebytes?

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Re: win32/nuqel.e

Post by Belahzur on 2nd January 2010, 10:53 pm

Hello.
The logitech thing shouldn't be an issue, and you can delete anything in quarantine now.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: win32/nuqel.e

Post by peterhall on 3rd January 2010, 2:00 am

Thanks you need a medal!

I appreciate your help particularly over this new year period thankfully the internet strethches over to Australia so I could find you Guys!
How do you learn this stuff? How did you Know which codes to treat? I would be interested in learning.

Cheers Pete

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Re: win32/nuqel.e

Post by peterhall on 3rd January 2010, 2:04 am

Do you need to put all of these on as some seem to be treating the same issues?

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Re: win32/nuqel.e

Post by peterhall on 3rd January 2010, 2:36 am

I have posted this from the previously infected computer!

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Re: win32/nuqel.e

Post by Belahzur on 3rd January 2010, 9:27 pm

To answer your questions, I learnt from an online training school, and half the learning is basically using Google to find the answers you want.


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