CD/DVD drive not working

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CD/DVD drive not working

Post by Scorch on Thu Dec 31, 2009 8:30 pm

I have a Dell Inspiron 6000 notebook that I am having a problem with the CD/DVD drive. I put in audio (or data) disks, and the drive attempts to read the disk for awhile, then stops. I have tried to go to windows explorer, and there is no info for the files on the disk.

Any idea where to start?

Scorch
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possibly software related?

Post by Scorch on Fri Jan 01, 2010 3:17 am

I just tried the drive again. It will recognize some disks, but not others. Is it possible that it is a software issue? I have tried three disks from a box set, two audio, and one DVD. It has played one CD and the DVD. but it does not recognize the third disk, and it has not recognized the other disks each time.

Scorch
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