Laptop infected...Worm.Win32.NetSky

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Laptop infected...Worm.Win32.NetSky

Post by gailslone on Wed Dec 30, 2009 8:13 pm

My sons laptop is infected. Can't access internet from his so I'm using mine to post. Please help!

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Re: Laptop infected...Worm.Win32.NetSky

Post by Belahzur on Wed Dec 30, 2009 8:26 pm

Can you transfer tools via USB?

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Wed Dec 30, 2009 8:36 pm

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 3:34:18 PM, on 12/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\winupdate86.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! 工具列 - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: Shell=Explorer.exe logon.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\winlogon86.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Yahoo! 工具列 - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "%ProgramFiles%\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [winupdate86.exe] C:\WINDOWS\system32\winupdate86.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\William\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: Google Sidewiki... - [You must be registered and logged in to see this link.] Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper86.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper86.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: WLCtrl32 - WLCtrl32.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9958 bytes

gailslone
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Re: Laptop infected...Worm.Win32.NetSky

Post by Belahzur on Wed Dec 30, 2009 8:38 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Wed Dec 30, 2009 9:24 pm

Malwarebytes' Anti-Malware 1.42
Database version: 3289
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

12/30/2009 3:55:03 PM
mbam-log-2009-12-30 (15-55-03).txt

Scan type: Quick Scan
Objects scanned: 118303
Time elapsed: 12 minute(s), 36 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 6
Registry Data Items Infected: 11
Folders Infected: 1
Files Infected: 11

Memory Processes Infected:
C:\WINDOWS\system32\winupdate86.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\winhelper86.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WLCtrl32 (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winupdate86.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\winlogon86.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\winlogon86.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\winlogon86.exe) Good: (Userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (Explorer.exe logon.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\AppCert (Trojan.Downloader) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\logon.exe (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\AppCert\filter.drv (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\hb20g.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\hb21g.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\options.dat (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\rdlAE.tmp.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winupdate86.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AVR10.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winhelper86.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\41.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\Winlogon86.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

gailslone
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Re: Laptop infected...Worm.Win32.NetSky

Post by Belahzur on Wed Dec 30, 2009 10:19 pm

Hello.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Wed Dec 30, 2009 10:28 pm

DDS (Ver_09-12-01.01) - NTFSx86
Run by William at 17:24:31.53 on Wed 12/30/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.894.273 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Outdated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\William\Local Settings\Temporary Internet Files\Content.IE5\IETYYAQ6\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uDefault_Page_URL = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
mDefault_Page_URL = [You must be registered and logged in to see this link.]
mDefault_Search_URL = [You must be registered and logged in to see this link.]
mSearch Page = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
mSearch Bar = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
uURLSearchHooks: Yahoo! 工具列: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: Yahoo! 工具列: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [cdloader] "c:\documents and settings\william\application data\mjusbsp\cdloader2.exe" MAGICJACK
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "%ProgramFiles%\Dell Support Center\gs_agent\custom\dsca.exe"
mRun: [BearShare] "c:\program files\bearshare\BearShare.exe" /pause
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2008-3-19 607576]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-4-9 104000]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2006-11-30 144960]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2006-11-30 54872]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-4-9 72264]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-4-9 34152]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-4-9 168776]
S0 Hpv30;Hpv30;c:\windows\system32\drivers\hpv30.sys --> c:\windows\system32\drivers\Hpv30.sys [?]
S0 Wjlv51;Wjlv51; [x]

=============== Created Last 30 ================

2009-12-30 20:41:15 0 d-----w- c:\docume~1\william\applic~1\Malwarebytes
2009-12-30 20:41:11 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-30 20:41:09 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-30 20:41:08 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-30 20:41:08 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-30 20:33:30 0 d-----w- c:\program files\TrendMicro
2009-12-19 04:53:53 0 ----a-w- c:\windows\system32\23281.exe
2009-12-18 05:45:41 0 ----a-w- c:\windows\system32\28145.exe
2009-12-18 05:25:41 0 ----a-w- c:\windows\system32\5705.exe
2009-12-18 05:05:40 0 ----a-w- c:\windows\system32\24464.exe
2009-12-17 20:22:44 0 ----a-w- c:\windows\system32\26962.exe
2009-12-17 05:01:27 0 ----a-w- c:\windows\system32\29358.exe
2009-12-17 04:41:27 0 ----a-w- c:\windows\system32\11478.exe
2009-12-17 04:21:27 0 ----a-w- c:\windows\system32\15724.exe
2009-12-17 04:01:27 0 ----a-w- c:\windows\system32\19169.exe
2009-12-17 03:41:26 0 ----a-w- c:\windows\system32\26500.exe
2009-12-17 03:21:26 0 ----a-w- c:\windows\system32\6334.exe
2009-12-17 03:01:26 0 ----a-w- c:\windows\system32\18467.exe

==================== Find3M ====================

2009-10-27 11:01:03 18432 ------w- c:\windows\system32\dllcache\iedw.exe
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 06:00:55 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 14:58:48 263552 ------w- c:\windows\system32\dllcache\http.sys
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-13 10:53:29 266752 ------w- c:\windows\system32\dllcache\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 69632 ------w- c:\windows\system32\dllcache\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:54:17 112128 ------w- c:\windows\system32\dllcache\rastls.dll
2008-04-10 01:58:39 19871600 ----a-w- c:\program files\adaware2007.exe
2008-02-05 09:03:49 3498312 ----a-w- c:\program files\bearshare525.exe
2008-02-05 08:21:41 9278904 ----a-w- c:\program files\BearShareV6.exe
2008-02-05 07:54:57 35483056 ----a-w- c:\program files\zunesetuppkg-x86.exe

============= FINISH: 17:25:18.95 ===============

gailslone
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Posts Posts : 33
Joined Joined : 2009-12-28
OS OS : Windows XP
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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Wed Dec 30, 2009 10:28 pm

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 1/30/2008 4:43:28 PM
System Uptime: 12/30/2009 4:45:16 PM (1 hours ago)

Motherboard: Dell Inc. | | 0UW744
Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55 | Socket M2/S1G1 | 1800/200mhz
Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55 | Socket M2/S1G1 | 1800/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 108 GiB total, 74.848 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP260: 9/21/2009 12:43:30 PM - System Checkpoint
RP261: 9/23/2009 12:16:55 AM - System Checkpoint
RP262: 9/24/2009 12:37:05 AM - System Checkpoint
RP263: 9/28/2009 2:02:15 AM - System Checkpoint
RP264: 9/29/2009 9:35:09 PM - System Checkpoint
RP265: 9/30/2009 10:11:16 PM - System Checkpoint
RP266: 10/2/2009 12:02:10 AM - System Checkpoint
RP267: 10/5/2009 1:14:30 AM - System Checkpoint
RP268: 10/6/2009 11:55:13 AM - System Checkpoint
RP269: 10/7/2009 9:46:24 PM - System Checkpoint
RP270: 10/9/2009 3:47:57 PM - System Checkpoint
RP271: 10/11/2009 1:32:40 AM - System Checkpoint
RP272: 10/12/2009 2:30:20 AM - System Checkpoint
RP273: 10/13/2009 3:54:29 AM - System Checkpoint
RP274: 10/14/2009 3:01:04 PM - Removed Yahoo! Music Jukebox.
RP275: 10/15/2009 3:00:22 AM - Software Distribution Service 3.0
RP276: 10/16/2009 9:03:22 PM - System Checkpoint
RP277: 10/19/2009 4:35:19 AM - System Checkpoint
RP278: 10/20/2009 4:53:22 AM - System Checkpoint
RP279: 10/21/2009 6:11:04 AM - System Checkpoint
RP280: 10/22/2009 8:11:10 AM - System Checkpoint
RP281: 10/23/2009 9:04:59 AM - System Checkpoint
RP282: 10/27/2009 12:39:53 AM - System Checkpoint
RP283: 10/29/2009 7:14:38 AM - System Checkpoint
RP284: 10/30/2009 8:19:15 AM - System Checkpoint
RP285: 10/31/2009 11:13:54 PM - System Checkpoint
RP286: 11/2/2009 1:01:55 AM - System Checkpoint
RP287: 11/3/2009 1:14:12 AM - System Checkpoint
RP288: 11/3/2009 4:00:17 AM - Software Distribution Service 3.0
RP289: 11/4/2009 6:16:35 AM - System Checkpoint
RP290: 11/5/2009 6:43:09 AM - System Checkpoint
RP291: 11/6/2009 2:39:09 PM - System Checkpoint
RP292: 11/7/2009 7:25:45 PM - System Checkpoint
RP293: 11/9/2009 12:53:33 AM - System Checkpoint
RP294: 11/10/2009 5:31:03 AM - System Checkpoint
RP295: 11/12/2009 4:38:59 PM - System Checkpoint
RP296: 11/13/2009 3:00:16 AM - Software Distribution Service 3.0
RP297: 11/14/2009 10:27:45 AM - System Checkpoint
RP298: 11/15/2009 10:37:47 AM - System Checkpoint
RP299: 11/16/2009 7:20:33 PM - System Checkpoint
RP300: 11/18/2009 7:28:53 PM - System Checkpoint
RP301: 11/20/2009 12:46:57 AM - System Checkpoint
RP302: 11/21/2009 12:38:48 PM - System Checkpoint
RP303: 11/22/2009 6:20:00 PM - System Checkpoint
RP304: 11/24/2009 12:58:52 PM - System Checkpoint
RP305: 11/25/2009 3:14:37 PM - System Checkpoint
RP306: 11/26/2009 3:00:20 AM - Software Distribution Service 3.0
RP307: 11/27/2009 7:45:18 PM - System Checkpoint
RP308: 11/28/2009 9:32:47 PM - System Checkpoint
RP309: 11/30/2009 4:47:44 AM - System Checkpoint
RP310: 12/2/2009 3:48:54 PM - System Checkpoint
RP311: 12/4/2009 11:40:20 PM - System Checkpoint
RP312: 12/6/2009 3:15:54 AM - System Checkpoint
RP313: 12/7/2009 1:59:13 PM - System Checkpoint
RP314: 12/10/2009 6:03:13 PM - System Checkpoint
RP315: 12/11/2009 5:52:54 PM - Software Distribution Service 3.0
RP316: 12/12/2009 6:11:24 PM - System Checkpoint
RP317: 12/13/2009 11:35:54 PM - System Checkpoint
RP318: 12/15/2009 4:09:02 AM - System Checkpoint
RP319: 12/16/2009 11:02:45 PM - System Checkpoint
RP320: 12/17/2009 12:43:06 PM - Software Distribution Service 3.0
RP321: 12/17/2009 3:46:58 PM - Removed Bing Maps 3D
RP322: 12/17/2009 7:48:18 PM - Software Distribution Service 3.0
RP323: 12/17/2009 7:49:33 PM - Software Distribution Service 3.0
RP324: 12/17/2009 7:52:51 PM - Removed iTunes
RP325: 12/30/2009 3:33:28 PM - Installed HiJackThis
RP326: 12/30/2009 4:41:52 PM - Software Distribution Service 3.0
RP327: 12/30/2009 4:44:18 PM - Installed Windows XP KB932823-v3.

==== Installed Programs ======================

Ad-Aware 2007
Adobe Reader 8.1.0
AMD Processor Driver
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Control Center
ATI Display Driver
Audacity 1.2.6
Banctec Service Agreement
Bonjour
Broadcom Management Programs
Browser Address Error Redirector
Conexant HDA D110 MDC V.92 Modem
Dell DataSafe Online
Dell Support Center
Dell System Restore
Dell Wireless WLAN Card
Digital Line Detect
Documentation & Support Launcher
EarthLink Setup Files
Games, Music, & Photos Launcher
Google Desktop
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB909095)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB934428-v2)
Hotfix for Windows XP (KB935448)
Hotfix for Windows XP (KB937930)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Internet Service Offers Launcher
J2SE Runtime Environment 5.0 Update 6
Learn2 Player (Uninstall Only)
Logitech QuickCam
Malwarebytes' Anti-Malware
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.7
Microsoft Visual C++ 2005 Redistributable
Microsoft WinUsb 1.0
Microsoft Works
Modem Helper
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
NetWaiting
NetZeroInstallers
PowerDVD 5.7
QuickSet
QuickTime
RealPlayer Basic
SearchAssist
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB976325)
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Viewpoint Media Player
WebFldrs XP
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893056
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! 工具列
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)

==== Event Viewer Messages From Past Week ========

12/30/2009 4:07:28 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
12/30/2009 3:11:48 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Wjlv51

==== End Of File ===========================

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Re: Laptop infected...Worm.Win32.NetSky

Post by Belahzur on Wed Dec 30, 2009 10:43 pm

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :services
    Wjlv51

    :files
    c:\windows\system32\23281.exe
    c:\windows\system32\28145.exe
    c:\windows\system32\5705.exe
    c:\windows\system32\24464.exe
    c:\windows\system32\26962.exe
    c:\windows\system32\29358.exe
    c:\windows\system32\11478.exe
    c:\windows\system32\15724.exe
    c:\windows\system32\19169.exe
    c:\windows\system32\26500.exe
    c:\windows\system32\6334.exe
    c:\windows\system32\18467.exe
    c:\program files\bearshare525.exe
    c:\program files\BearShareV6.exe


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


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Belahzur
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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Wed Dec 30, 2009 10:57 pm

Error: Unable to interpret in the current context!
Error: Unable to interpret in the current context!
========== FILES ==========
c:\windows\system32\23281.exe moved successfully.
c:\windows\system32\28145.exe moved successfully.
c:\windows\system32\5705.exe moved successfully.
c:\windows\system32\24464.exe moved successfully.
c:\windows\system32\26962.exe moved successfully.
c:\windows\system32\29358.exe moved successfully.
c:\windows\system32\11478.exe moved successfully.
c:\windows\system32\15724.exe moved successfully.
c:\windows\system32\19169.exe moved successfully.
c:\windows\system32\26500.exe moved successfully.
c:\windows\system32\6334.exe moved successfully.
c:\windows\system32\18467.exe moved successfully.
c:\program files\bearshare525.exe moved successfully.
c:\program files\BearShareV6.exe moved successfully.

OTM by OldTimer - Version 3.1.4.0 log created on 12302009_175516

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Re: Laptop infected...Worm.Win32.NetSky

Post by Belahzur on Thu Dec 31, 2009 12:32 am

Hello.
You missed :services as the top line, or missed the colon, OTM didn't kill that service correctly. Please re-run the script, make sure you include all the bolded text.


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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Thu Dec 31, 2009 12:41 am

========== SERVICES/DRIVERS ==========
Service Wjlv51 stopped successfully!
Service Wjlv51 deleted successfully!
========== FILES ==========
File/Folder c:\windows\system32\23281.exe not found.
File/Folder c:\windows\system32\28145.exe not found.
File/Folder c:\windows\system32\5705.exe not found.
File/Folder c:\windows\system32\24464.exe not found.
File/Folder c:\windows\system32\26962.exe not found.
File/Folder c:\windows\system32\29358.exe not found.
File/Folder c:\windows\system32\11478.exe not found.
File/Folder c:\windows\system32\15724.exe not found.
File/Folder c:\windows\system32\19169.exe not found.
File/Folder c:\windows\system32\26500.exe not found.
File/Folder c:\windows\system32\6334.exe not found.
File/Folder c:\windows\system32\18467.exe not found.
File/Folder c:\program files\bearshare525.exe not found.
File/Folder c:\program files\BearShareV6.exe not found.

OTM by OldTimer - Version 3.1.4.0 log created on 12302009_193910

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Re: Laptop infected...Worm.Win32.NetSky

Post by Belahzur on Thu Dec 31, 2009 12:44 am

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    J2SE Runtime Environment 5.0 Update 6
    Viewpoint Media Player

Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Select the second option where it says "This special release provides a few key fixes.".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u17-windows-i586.exe that you downloaded to install the newest version.

We can remove OTMoveIt now.

  • Please double-click OTM.exe to run it again.
  • Press the green CleanUp! button.
  • Press Yes cleanup process prompt, do the same for the reboot prompt.
How is the machine running now?


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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Thu Dec 31, 2009 1:04 am

Seems to be running great...anything else or are we good to go?

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Re: Laptop infected...Worm.Win32.NetSky

Post by Belahzur on Thu Dec 31, 2009 4:30 pm

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Laptop infected...Worm.Win32.NetSky

Post by gailslone on Thu Dec 31, 2009 5:32 pm

Thank you so much for your help...computer is running great. You provide an awesome service and I'll be back to make a donation as soon as I get paid Big Grin

Have a safe and Happy New Year!

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