Antivirus Live Spyware infection

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Antivirus Live Spyware infection

Post by Martin B on 28th December 2009, 11:57 pm

I picked up this spyware yesterday and spent the day trying to remove it.
I used info from various forums and managed to regain limited control.
I installed and ran Spyware Doctor but have not paid them anything. I use Zonealarm Extreme Security, which is now showing 'all clear', but there are ongoing problems with numerous application errors and failures to initialise, especially when connected to the internet.
Also, on start-up I am getting the screen saver and an otherwise blank screen. Only after many attempts and random pressing of F8 have I managed to recover the missing icons and taskbar.
The computer has previously been infected by SafeShield spyware.
I wasn't able to install the Microsoft updates requested in your 'before posting' notes as 'The website couldn't display' the page I was trying to view. So far as I'm aware they are up to date.
I'm a retired accountant with no IT skills, recommended to you by a friend. Having said that I can see that I have a number of Svchost files that may be part of the problem. Any help you can provide will be much appreciated.
Martin B

My 'Hijackthis' Notepad log is pasted below
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:31:42, on 28/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\RegCure\RegCure.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\imPlayok.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\msdtc.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\DllHost.exe
C:\Documents and Settings\Martin Banfield\Desktop\winlogon.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by evesham.com
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,C:\WINDOWS\system32\msupdt.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: Internet Explorer Plugin - {2C5EB892-1B87-449E-A13F-7BC1112C99EB} - gqcj38.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Internet Explorer Plugin - {AAE725F3-298B-4FEF-82EE-FAF909639409} - dgrosr7.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [Protect] SHVRTF.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [imPlayok] C:\WINDOWS\system32\imPlayok.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WAB] C:\Documents and Settings\Martin Banfield\Application Data\Macromedia\Common\83e0207419.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [tinaonya] C:\Documents and Settings\Martin Banfield\Local Settings\Application Data\cqsafg\ebwisysguard.exe
O4 - HKCU\..\Run: [imPlayok] C:\Documents and Settings\Martin Banfield\imPlayok.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [imPlayok] C:\WINDOWS\system32\config\systemprofile\imPlayok.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\system32\sdra64.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Convert link target to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Google Sidewiki... - [You must be registered and logged in to see this link.] Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.evesham.com/
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {9CE73426-1E7C-423E-AD30-3D7CD911B145} (ActiveXATS.ActiveXDemo2) - [You must be registered and logged in to see this link.]
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - [You must be registered and logged in to see this link.]
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ZoneAlarm ForceField IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 15746 bytes

Martin B
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Re: Antivirus Live Spyware infection

Post by Belahzur on 29th December 2009, 12:06 am

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,C:\WINDOWS\system32\msupdt.exe,
    O2 - BHO: Internet Explorer Plugin - {2C5EB892-1B87-449E-A13F-7BC1112C99EB} - gqcj38.dll (file missing)
    O2 - BHO: Internet Explorer Plugin - {AAE725F3-298B-4FEF-82EE-FAF909639409} - dgrosr7.dll (file missing)
    O4 - HKLM\..\Run: [imPlayok] C:\WINDOWS\system32\imPlayok.exe
    O4 - HKCU\..\Run: [WAB] C:\Documents and Settings\Martin Banfield\Application Data\Macromedia\Common\83e0207419.exe
    O4 - HKCU\..\Run: [tinaonya] C:\Documents and Settings\Martin Banfield\Local Settings\Application Data\cqsafg\ebwisysguard.exe
    O4 - HKCU\..\Run: [imPlayok] C:\Documents and Settings\Martin Banfield\imPlayok.exe
    O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\system32\sdra64.exe (User 'SYSTEM')
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1



  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Antivirus Live Spyware infection

Post by Martin B on 29th December 2009, 1:16 am

Thank you very much indeed. Time will tell, but at least the computer restarted without much difficulty.
Here's the MBAM log:

Malwarebytes' Anti-Malware 1.42
Database version: 3446
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

29/12/2009 01:02:21
mbam-log-2009-12-29 (01-02-21).txt

Scan type: Quick Scan
Objects scanned: 164949
Time elapsed: 29 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 3
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2c5eb892-1b87-449e-a13f-7bc1112c99eb} (Password.Stealer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{aae725f3-298b-4fef-82ee-faf909639409} (Password.Stealer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{2c5eb892-1b87-449e-a13f-7bc1112c99eb} (Password.Stealer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{aae725f3-298b-4fef-82ee-faf909639409} (Password.Stealer) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\implayok (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rundll32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\config\systemprofile\imPlayok.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\imPlayok.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\93.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Martin Banfield\Local Settings\Temp\pdfupd.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
C:\Documents and Settings\Martin Banfield\Local Settings\Temporary Internet Files\Content.IE5\2JY5UK8Y\ms307[1].exe (Spyware.Passwords) -> Quarantined and deleted successfully.
C:\WINDOWS\qderfrof.dll.vzr (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gqcj38.dll (Password.Stealer) -> Delete on reboot.
C:\Documents and Settings\Martin Banfield\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sdra64.exe (Spyware.Zbot) -> Delete on reboot.
C:\WINDOWS\Temp\wpv801258147400.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\msacm32.drv (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\wuasirvy.dll (Trojan.Banker) -> Quarantined and deleted successfully.
C:\Documents and Settings\Martin Banfield\Desktop\explorer.com (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Martin Banfield\Desktop\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
Thank You!

Martin B
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Posts Posts : 11
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OS OS : Windows XP
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Re: Antivirus Live Spyware infection

Post by Belahzur on 29th December 2009, 1:17 am

Hello.
Once we are done here, I would advise you to change your passwords, MBAM found a few alarming things.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
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Posts Posts : 34918
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Re: Antivirus Live Spyware infection

Post by Martin B on 29th December 2009, 9:57 am

Thank you, and Good Morning
I hope this works; the screen froze at the preview point on the first attempt. I'll do two postings

1. Here's the DDS file:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Martin Banfield at 9:30:01.46 on 29/12/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1023.351 [GMT 0:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\RegCure\RegCure.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\SHVRTF.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Martin Banfield\Desktop\dds.scr
C:\Documents and Settings\Martin Banfield\Desktop\dds.scr
C:\WINDOWS\system32\findstr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uWindow Title = Microsoft Internet Explorer provided by evesham.com
uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uDefault_Search_URL = [You must be registered and logged in to see this link.]
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: ZoneAlarm Toolbar Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: ZoneAlarm Spy Blocker BHO: {f0d4b231-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: ZoneAlarm Spy Blocker: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL
TB: ZoneAlarm Toolbar: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [Protect] SHVRTF.EXE
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: []
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe"
mRun: [Broadbandadvisor.exe] "c:\program files\virgin broadband\advisor\Broadbandadvisor.exe" /AUTORUN
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ADOBEA~1.LNK -
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} - [You must be registered and logged in to see this link.]
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - [You must be registered and logged in to see this link.]
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - [You must be registered and logged in to see this link.]
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - [You must be registered and logged in to see this link.]
DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {9CE73426-1E7C-423E-AD30-3D7CD911B145} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} - [You must be registered and logged in to see this link.]
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
Handler: asp - {8D32BA61-D15B-11d4-894B-000000000000} - c:\windows\system32\hsppp.dll
Handler: hsp - {8D32BA61-D15B-11d4-894B-000000000000} - c:\windows\system32\hsppp.dll
Handler: x-asp - {8D32BA61-D15B-11d4-894B-000000000000} - c:\windows\system32\hsppp.dll
Handler: x-hsp - {8D32BA61-D15B-11d4-894B-000000000000} - c:\windows\system32\hsppp.dll
Handler: x-mem1 - {C3719F83-7EF8-4BA0-89B0-3360C7AFB7CC} - c:\windows\system32\wowctl2.dll
Handler: x-mem3 - {4F6D06DD-44AB-4F89-BF13-9027B505B15A} - c:\windows\system32\eztoolslib2.dll
Handler: x-zip - {8D32BA61-D15B-11d4-894B-000000000000} - c:\windows\system32\hsppp.dll
Handler: zip - {8D32BA61-D15B-11d4-894B-000000000000} - c:\windows\system32\hsppp.dll
Notify: AtiExtEvent - Ati2evxx.dll
LSA: Notification Packages = scecli qderfrof.dll
mASetup: {C55DF156-766D-48DD-98DA-77238D3D5583} - rundll32 dgrosr7.dll,laspi
mASetup: {E7F780A5-FC7C-45C5-882E-256832665E0A} - rundll32 gqcj38.dll,laspi

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\martin~1\applic~1\mozilla\firefox\profiles\atloevv4.default\
FF - prefs.js: browser.search.defaulturl - [You must be registered and logged in to see this link.]
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\MozillaExtensions.dll
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\TrustCheckerMozillaPlugin.dll
FF - component: c:\program files\mozilla firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar.dll
FF - component: c:\program files\mozilla firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\metrics.dll
FF - component: c:\program files\mozilla firefox\extensions\talkback@mozilla.org\components\qfaservices.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - hȋdden: XULRunner: {97363634-1705-41B4-97D3-E2B2ED099D47} - c:\documents and settings\martin banfield\local settings\application data\{97363634-1705-41B4-97D3-E2B2ED099D47}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 kl1;kl1;c:\windows\system32\drivers\kl1.sys [2009-11-30 128016]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-12-27 207792]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-11-30 317072]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-11-18 486280]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2009-12-27 112592]
R2 ISWKL;ZoneAlarm ForceField ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2009-10-14 25208]
R2 IswSvc;ZoneAlarm ForceField IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2009-10-14 476528]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 icsak;icsak;c:\program files\checkpoint\zaforcefield\ak\icsak.sys [2009-10-14 35448]
S1 AEC671X;AEC671X;c:\windows\system32\drivers\aec671x.sys [2006-8-2 12128]
S1 DMX3191;DMX3191;c:\windows\system32\drivers\dmx3191.sys [2006-8-2 17700]
S2 UDNT;UDNT; [x]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-8-21 29744]
S3 scsiscan;SCSI Scanner Driver;c:\windows\system32\drivers\scsiscan.sys [2006-8-3 11520]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-12-27 359624]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-12-27 1141712]

=============== Created Last 30 ================

2009-12-29 00:31:15 0 d-----w- c:\docume~1\martin~1\applic~1\Malwarebytes
2009-12-29 00:31:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-29 00:31:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-29 00:31:04 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-29 00:31:03 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-28 23:08:39 0 d-----w- c:\documents and settings\martin banfield\.SunDownloadManager
2009-12-27 21:31:55 452 --sha-r- c:\documents and settings\martin banfield\ntuser.pol
2009-12-27 21:30:13 0 d--h--w- c:\windows\system32\GroupPolicy
2009-12-27 17:53:52 883 ----a-w- c:\windows\RegSDImport.xml
2009-12-27 17:53:52 880 ----a-w- c:\windows\RegISSImport.xml
2009-12-27 17:53:52 767952 ----a-w- c:\windows\BDTSupport.dll
2009-12-27 17:53:52 149456 ----a-w- c:\windows\SGDetectionTool.dll
2009-12-27 17:53:52 131 ----a-w- c:\windows\IDB.zip
2009-12-27 17:53:51 165840 ----a-w- c:\windows\PCTBDRes.dll
2009-12-27 17:53:51 1640400 ----a-w- c:\windows\PCTBDCore.dll
2009-12-27 17:53:51 1152444 ----a-w- c:\windows\UDB.zip
2009-12-27 17:52:50 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-12-27 17:52:50 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-12-27 17:52:40 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-12-27 17:52:40 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-12-27 17:52:40 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-12-27 17:52:40 207792 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-12-27 17:52:29 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2009-12-27 17:52:29 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-12-27 17:52:18 0 d-----w- c:\program files\common files\PC Tools
2009-12-27 17:52:17 0 d-----w- c:\program files\Spyware Doctor
2009-12-27 17:52:17 0 d-----w- c:\docume~1\martin~1\applic~1\PC Tools
2009-12-27 17:52:17 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2009-12-15 09:42:13 0 d-----w- c:\documents and settings\martin banfield\Downloads
2009-12-14 19:15:14 2146304 ----a-w- c:\windows\system32\GPhotos.scr
2009-12-06 15:36:36 0 d-----w- c:\program files\iPod
2009-12-06 15:36:12 0 d-----w- c:\program files\iTunes
2009-11-30 23:13:58 0 d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky SDK
2009-11-30 23:13:22 0 d-----w- c:\docume~1\martin~1\applic~1\MailFrontier
2009-11-30 23:13:22 0 d-----w- c:\docume~1\martin~1\applic~1\CheckPoint
2009-11-30 22:49:55 80 ----a-w- c:\windows\system32\ibfl.dat
2009-11-30 22:49:55 144 ----a-w- c:\windows\system32\pdfl.dat
2009-11-30 22:49:55 144 ----a-w- c:\windows\system32\lkfl.dat
2009-11-30 22:49:48 0 d-----w- c:\program files\CheckPoint
2009-11-30 22:49:42 72584 ----a-w- c:\windows\zllsputility.exe
2009-11-30 22:49:41 128016 ----a-w- c:\windows\system32\drivers\kl1.sys

==================== Find3M ====================

2009-12-28 21:59:54 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2009-11-19 08:46:40 34816 ----a-w- c:\windows\system32\dgrosr7.dll
2009-11-18 12:17:33 427784 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-18 12:17:33 423968 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-18 12:17:33 40724 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-18 12:17:33 31782944 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-15 22:17:48 139264 ----a-w- c:\windows\system32\wpv801258147400.exe
2009-10-17 00:39:32 1238408 ----a-w- c:\windows\system32\zpeng25.dll
2009-10-11 04:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-04-17 08:12:08 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009041720090418\index.dat

============= FINISH: 9:33:52.23 ===============

Martin B
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OS OS : Windows XP
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Re: Antivirus Live Spyware infection

Post by Martin B on 29th December 2009, 10:08 am

2. Here's the attach.txt file (I hope I shouldn't have sent the zipped version!)

Thank you again for your help.


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 02/08/2006 15:06:09
System Uptime: 29/12/2009 09:13:35 (0 hours ago)

Motherboard: eveshamvale | | MS-7191
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ | CPU 1 | 2000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 229 GiB total, 42.218 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
Description: CD-ROM Drive
Device ID: IDE\CDROMSONY_DVD_RW_DW-G120A____________________MYS2____\5&1ED54799&0&0.0.0
Manufacturer: (Standard CD-ROM drives)
Name: SONY DVD RW DW-G120A
PNP Device ID: IDE\CDROMSONY_DVD_RW_DW-G120A____________________MYS2____\5&1ED54799&0&0.0.0
Service: cdrom

Class GUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
Description: CD-ROM Drive
Device ID: IDE\CDROMSONY_DVD-ROM_DDU1615____________________FYS3____\5&1ED54799&0&0.1.0
Manufacturer: (Standard CD-ROM drives)
Name: SONY DVD-ROM DDU1615
PNP Device ID: IDE\CDROMSONY_DVD-ROM_DDU1615____________________FYS3____\5&1ED54799&0&0.1.0
Service: cdrom

Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&1EC577C0&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&1EC577C0&0
Service: i8042prt

==== System Restore Points ===================

RP731: 17/08/2009 11:22:53 - System Checkpoint
RP732: 18/08/2009 15:08:30 - System Checkpoint
RP733: 19/08/2009 17:10:09 - System Checkpoint
RP734: 20/08/2009 17:40:16 - System Checkpoint
RP735: 23/08/2009 17:45:14 - System Checkpoint
RP736: 24/08/2009 13:52:04 - Installed Java(TM) 6 Update 15
RP737: 25/08/2009 14:11:29 - System Checkpoint
RP738: 26/08/2009 13:00:18 - Software Distribution Service 3.0
RP739: 15/09/2009 21:51:11 - System Checkpoint
RP740: 15/09/2009 22:08:12 - Software Distribution Service 3.0
RP741: 16/09/2009 13:00:17 - Software Distribution Service 3.0
RP742: 17/09/2009 13:45:32 - System Checkpoint
RP743: 18/09/2009 08:19:36 - Configured ntl Netguard
RP744: 18/09/2009 08:26:00 - Configured ntl Netguard
RP745: 19/09/2009 11:59:07 - System Checkpoint
RP746: 20/09/2009 12:52:51 - System Checkpoint
RP747: 20/09/2009 13:00:17 - Software Distribution Service 3.0
RP748: 21/09/2009 13:23:38 - System Checkpoint
RP749: 22/09/2009 15:03:37 - System Checkpoint
RP750: 23/09/2009 15:44:42 - System Checkpoint
RP751: 23/09/2009 16:18:36 - Installed Windows XP -- Software Updates KB952011.
RP752: 24/09/2009 16:36:49 - System Checkpoint
RP753: 26/09/2009 11:53:17 - System Checkpoint
RP754: 27/09/2009 12:31:13 - System Checkpoint
RP755: 28/09/2009 12:51:23 - System Checkpoint
RP756: 29/09/2009 12:59:49 - System Checkpoint
RP757: 30/09/2009 13:40:36 - System Checkpoint
RP758: 01/10/2009 16:18:58 - System Checkpoint
RP759: 02/10/2009 08:29:13 - Configured ntl Netguard
RP760: 03/10/2009 15:44:59 - System Checkpoint
RP761: 05/10/2009 10:41:18 - System Checkpoint
RP762: 07/10/2009 12:27:58 - System Checkpoint
RP763: 08/10/2009 12:57:55 - System Checkpoint
RP764: 09/10/2009 15:15:40 - System Checkpoint
RP765: 10/10/2009 17:35:44 - System Checkpoint
RP766: 11/10/2009 17:59:02 - System Checkpoint
RP767: 12/10/2009 18:40:28 - System Checkpoint
RP768: 14/10/2009 08:12:58 - System Checkpoint
RP769: 15/10/2009 08:48:49 - System Checkpoint
RP770: 16/10/2009 10:12:26 - System Checkpoint
RP771: 16/10/2009 13:00:52 - Software Distribution Service 3.0
RP772: 17/10/2009 13:04:56 - System Checkpoint
RP773: 18/10/2009 13:21:46 - System Checkpoint
RP774: 19/10/2009 16:03:46 - System Checkpoint
RP775: 20/10/2009 16:29:01 - System Checkpoint
RP776: 21/10/2009 16:48:25 - System Checkpoint
RP777: 22/10/2009 13:00:28 - Software Distribution Service 3.0
RP778: 25/10/2009 22:18:20 - System Checkpoint
RP779: 27/10/2009 09:01:28 - System Checkpoint
RP780: 28/10/2009 09:28:05 - System Checkpoint
RP781: 29/10/2009 09:28:17 - System Checkpoint
RP782: 30/10/2009 10:06:14 - System Checkpoint
RP783: 31/10/2009 12:37:49 - System Checkpoint
RP784: 01/11/2009 12:42:58 - System Checkpoint
RP785: 02/11/2009 13:13:32 - System Checkpoint
RP786: 03/11/2009 18:26:19 - System Checkpoint
RP787: 04/11/2009 13:00:19 - Software Distribution Service 3.0
RP788: 05/11/2009 13:02:53 - System Checkpoint
RP789: 06/11/2009 16:02:09 - System Checkpoint
RP790: 08/11/2009 18:07:19 - System Checkpoint
RP791: 09/11/2009 18:18:40 - System Checkpoint
RP792: 10/11/2009 18:47:37 - System Checkpoint
RP793: 11/11/2009 09:41:02 - Software Distribution Service 3.0
RP794: 13/11/2009 16:04:00 - System Checkpoint
RP795: 14/11/2009 17:23:30 - System Checkpoint

==== Installed Programs ======================


Acrobat.com
Adobe Acrobat 4.0
Adobe Acrobat 7.0 Professional
Adobe Acrobat 7.1.0 Professional
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Help Center 1.0
Adobe Photoshop Album 2.0
Adobe Photoshop CS2
Adobe Reader 9.2
Adobe Stock Photos 1.0
Anquet Maps
Anquet Maps Data: Great Britain North
Anquet Maps Data: Great Britain South
Anquet Maps Data: The Lake District
Anquet Maps v06
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoStudio 5.5
Athlon 64 Processor Driver
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
ATI Parental Control & Encoder
ATSOnlineSupportFiles
Black and White
BlackBerry Desktop Software 4.2.2
BlackBerry v4.2.2 for the 8320 Series Wireless Handheld
Bonjour
BroadJump Client Foundation
Browser Defender 2.0.6.11
Canon Camera Access Library
Canon Camera Support Core Library
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon iP4600 series Printer Driver
Canon iP4600 series User Registration
Canon MOV Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Navigator EX 2.0
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.5
Canon Utilities Easy-PhotoPrint EX
Canon Utilities EOS Utility
Canon Utilities My Printer
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities Solution Menu
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CanoScan LiDE 100 Scanner Driver
CD-LabelPrint
Choice Guard
CNXT V92 Data Fax Voice
DiMAGE Scan ver 1.1
Enable S3 for USB Device
EPSON Printer Software
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Updater
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Inkjet Printer/Scanner Extended Survey Program
iTunes
Java(TM) 6 Update 17
LS_HSI
LucasArts' Curse of Monkey Island
LucasArts' Monkey 4
Macromedia Contribute 3.11
Macromedia Dreamweaver 8
Macromedia Extension Manager
Macromedia Fireworks 8
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8 Plugin
Macromedia HomeSite+
Malwarebytes' Anti-Malware
MapSource
MapSource - European MetroGuide Version 5
MapWise 50 MUNRO MAPS v6.0
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3
Microsoft Office Outlook Connector
Microsoft Office Standard Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (2.0.0.20)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
OpenMG Limited Patch 3.4-04-17-06-01
OpenMG Secure Module 3.4.01
OpenOffice.org 2.4
Picasa 3
PowerDVD
Presto! PageManager
Presto! PageType
Puzzle Pirates
QuickTime
RealPlayer
Realtek High Definition Audio Driver
RegCure
Roxio Easy Media Creator 7 Basic DVD Edition
Roxio Media Manager
RPS CRT
Safari
SafeShield Antivirus
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Segoe UI
SonicStage 2.0.06
SpaMsiWrapper
Spybot - Search & Destroy 1.4
Spyware Doctor 7.0
SyncToy
The Munros Hillwalker Info v6.0
The Munros through Windows
U-NET Easy1 IP Plus
Unlocker 1.8.7
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VC 9.0 Runtime
Viewpoint Media Player
ViewSonic Monitor Drivers
Virgin Broadband advisor 1.5.24
VistaShuttle
WD Diagnostics
WebFldrs XP
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Essentials
Windows Live Writer
Windows Media Format Runtime
Windows XP Media Center Edition 2005 KB888316
Windows XP Media Center Edition 2005 KB890629
Windows XP Media Center Edition 2005 KB890760
Windows XP Media Center Edition 2005 KB894553
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB912067
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Zinio Reader
ZoneAlarm Extreme Security
ZoneAlarm Spy Blocker

==== Event Viewer Messages From Past Week ========

29/12/2009 09:29:02, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
28/12/2009 20:21:25, error: Print [19] - Sharing printer failed + 1722, Printer Adobe PDF share name Printer5.
28/12/2009 20:18:23, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AmdK8 Cdr4_xp Cdrom cdudf_xp Fips i8042prt Imapi IPSec kl1 KLIF MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip vsdatant
28/12/2009 20:18:23, error: Service Control Manager [7001] - The TrueVector Internet Monitor service depends on the vsdatant service which failed to start because of the following error: A device attached to the system is not functioning.
28/12/2009 20:18:23, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
28/12/2009 20:18:23, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
28/12/2009 20:18:23, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
28/12/2009 20:18:23, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
28/12/2009 20:18:23, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
28/12/2009 20:18:23, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
28/12/2009 20:18:20, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
28/12/2009 20:04:47, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Cdr4_xp Cdrom Imapi
28/12/2009 20:01:06, error: Srv [2020] - The server was unable to allocate from the system paged pool because the pool was empty.
28/12/2009 20:01:05, error: Srv [2000] - The server's call to a system service failed unexpectedly.
28/12/2009 18:16:51, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: Insufficient system resources exist to complete the requested service. .
28/12/2009 18:16:51, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\zlcomm.dll. Reference error message: The operation completed successfully. .
28/12/2009 18:03:13, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\CRYPTUI.dll. Reference error message: The operation completed successfully. .
28/12/2009 18:01:14, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\WININET.dll. Reference error message: The operation completed successfully. .
28/12/2009 18:01:14, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\urlmon.dll. Reference error message: The operation completed successfully. .
28/12/2009 18:00:53, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.Windows.Common-Controls. Reference error message: Insufficient system resources exist to complete the requested service. .
28/12/2009 18:00:53, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\System32\mstsc.exe. Reference error message: The operation completed successfully. .
28/12/2009 08:51:51, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LightScribeService Direct Disc Labeling Service service to connect.
27/12/2009 18:25:03, error: Service Control Manager [7034] - The PC Tools Auxiliary Service service terminated unexpectedly. It has done this 1 time(s).
27/12/2009 18:24:38, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
27/12/2009 18:24:38, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
27/12/2009 15:10:15, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Java Quick Starter service to connect.
27/12/2009 15:10:15, error: Service Control Manager [7000] - The Java Quick Starter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
27/12/2009 14:51:32, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Machine Debug Manager service to connect.
27/12/2009 14:51:32, error: Service Control Manager [7000] - The Machine Debug Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
27/12/2009 14:48:26, error: Service Control Manager [7034] - The Roxio Hard Drive Watcher 9 service terminated unexpectedly. It has done this 1 time(s).
27/12/2009 14:48:26, error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
27/12/2009 12:12:43, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Volume Shadow Copy service to connect.
27/12/2009 12:12:43, error: Service Control Manager [7000] - The Volume Shadow Copy service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
27/12/2009 12:12:42, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
26/12/2009 09:24:45, error: Service Control Manager [7000] - The UDNT service failed to start due to the following error: The system cannot find the file specified.
26/12/2009 09:24:45, error: Service Control Manager [7000] - The Security Services Driver (x86) service failed to start due to the following error: The system cannot find the file specified.
26/12/2009 09:24:45, error: Service Control Manager [7000] - The CSS DVP service failed to start due to the following error: The system cannot find the file specified.
26/12/2009 09:23:09, error: Dhcp [1002] - The IP address lease 192.168.0.2 for the Network Card with network address 00161756A5C3 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
25/12/2009 08:25:18, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 9 service to connect.
25/12/2009 08:22:08, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the RoxMediaDB9 service to connect.
25/12/2009 08:22:08, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service RoxMediaDB9 with arguments "" in order to run the server: {5EFBB572-1CBD-47DA-8BBA-5BAB9CADD108}
25/12/2009 08:21:43, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Roxio Upnp Server 9 service to connect.
25/12/2009 08:21:43, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveShare P2P Server 9 service to connect.

==== End Of File ===========================

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Re: Antivirus Live Spyware infection

Post by Belahzur on 29th December 2009, 6:18 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Viewpoint Media Player
    ZoneAlarm Spy Blocker

Please download GooredFix from one of the locations below and save it to your Desktop
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).


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Re: Antivirus Live Spyware infection

Post by Martin B on 29th December 2009, 7:59 pm

Thanks Belahzur
Here is the log from GooredFix:

GooredFix by jpshortstuff (28.12.09.1)
Log created at 19:54 on 29/12/2009 (Martin Banfield)
Firefox version 2.0.0.20 (en-US)

========== GooredScan ==========

Deleting HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{97363634-1705-41B4-97D3-E2B2ED099D47} -> Success!
Deleting C:\Documents and Settings\Martin Banfield\Local Settings\Application Data\{97363634-1705-41B4-97D3-E2B2ED099D47} -> Success!

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
[You must be registered and logged in to see this link.] [06:31 14/09/2008]
[You must be registered and logged in to see this link.] [06:32 14/09/2008]
{3112ca9c-de6d-4884-a869-9855de68056c} [06:32 14/09/2008]
{972ce4c6-7e08-4474-a285-3208198ce6fd} [06:31 14/09/2008]
{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} [12:02 02/10/2008]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [09:33 04/12/2008]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [07:59 26/05/2009]
{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} [07:20 15/06/2009]
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} [12:53 24/08/2009]
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [17:04 14/12/2009]

C:\Documents and Settings\Martin Banfield\Application Data\Mozilla\Firefox\Profiles\atloevv4.default\extensions\
{20a82645-c095-46ed-80e3-08825760534b} [22:50 30/11/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [12:13 14/08/2009]
"{ABDE892B-13A8-4d1b-88E6-365A6E755758}"="c:\program files\real\realplayer\browserrecord\firefox\ext" [06:49 08/10/2009]
"{FFB96CC1-7EB3-449D-B827-DB661701C6BB}"="C:\Program Files\CheckPoint\ZAForceField\TrustChecker" [22:50 30/11/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [09:32 04/12/2008]

-=E.O.F=-

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Re: Antivirus Live Spyware infection

Post by Belahzur on 29th December 2009, 10:30 pm

Please download SystemLook from one of the links below and save it to your Desktop.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:

    :filefind
    dgrosr7.dll
    gqcj38.dll

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt


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Re: Antivirus Live Spyware infection

Post by Martin B on 29th December 2009, 11:14 pm

I did this despite dire warnings from Zonealarm. The result is here:

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 23:05 on 29/12/2009 by Martin Banfield (Administrator - Elevation successful)

========== filefind ==========

Searching for "dgrosr7.dll"
C:\WINDOWS\system32\dgrosr7.dll --a--- 34816 bytes [08:46 19/11/2009] [08:46 19/11/2009] 9CBDE7E34B01AB593A12265A201E5A95

Searching for "gqcj38.dll"
No files found.

-=End Of File=-

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Re: Antivirus Live Spyware infection

Post by Belahzur on 29th December 2009, 11:22 pm

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    C:\WINDOWS\system32\dgrosr7.dll

    :reg
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    "Notification Packages"=hex(7):73,63,65,63,6c,69,00,00
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{C55DF156-766D-48DD-98DA-77238D3D5583}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E7F780A5-FC7C-45C5-882E-256832665E0A}]


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


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Re: Antivirus Live Spyware infection

Post by Martin B on 29th December 2009, 11:31 pm

Thanks
Here's the OTM log:

========== FILES ==========
LoadLibrary failed for C:\WINDOWS\system32\dgrosr7.dll
C:\WINDOWS\system32\dgrosr7.dll moved successfully.
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa\\"Notification Packages"|hex(7):73,63,65,63,6c,69,00,00 /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{C55DF156-766D-48DD-98DA-77238D3D5583}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C55DF156-766D-48DD-98DA-77238D3D5583}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E7F780A5-FC7C-45C5-882E-256832665E0A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E7F780A5-FC7C-45C5-882E-256832665E0A}\ not found.

OTM by OldTimer - Version 3.1.4.0 log created on 12292009_232956

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Re: Antivirus Live Spyware infection

Post by Belahzur on 29th December 2009, 11:33 pm

We can remove OTMoveIt now.

  • Please double-click OTM.exe to run it again.
  • Press the green CleanUp! button.
  • Press Yes cleanup process prompt, do the same for the reboot prompt.
How is the machine running now?


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Re: Antivirus Live Spyware infection

Post by Martin B on 29th December 2009, 11:59 pm

The machine now seems fine, but I realise I must change my passwords. Quite a big job.
Is it worth having Spyware Doctor?
I have a laptop that shows no outward sign of infection (other than running slowly - may need more RAM), but would it be wise to run HijackThis to check?
Incidentally the OTM log behind the reboot prompt did indicate a failure to delete certain files.
It's now late in the UK and I'm out tomorrow so the machine won't be turned on until later tomorrow, so can I take this opportunity to thank you for your help.
It's good to know there are a few dragons out there trying to help us poor halfwits with computers that are incredibly useful but that we don't have much idea as to how they work!
Thank You!
I'll see how it goes over the next week or so, then make a donation.

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Re: Antivirus Live Spyware infection

Post by Belahzur on 30th December 2009, 12:10 am

Hehe, I'm a night owl, don't sleep till 2-3am or so.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Antivirus Live Spyware infection

Post by Martin B on 30th December 2009, 12:31 am

Thanks for that advice. I'm still awake, but not after this posting! I've tried to turn off System Restore but get a message:
System Restore encountered an error trying to enable/disable one or more drives.
I've tried rebooting but that has no effect.
Any thoughts?
Let me think

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Re: Antivirus Live Spyware infection

Post by Belahzur on 30th December 2009, 12:38 am

Hello.
First, right click [You must be registered and logged in to see this link.] and select save as... to save the reg file.

Double click to run it, select yes to any prompts.

Next, do the same for [You must be registered and logged in to see this link.] reg file.


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Re: Antivirus Live Spyware infection

Post by Martin B on 30th December 2009, 9:33 pm

Hi Belahzur
I've done that , and rebooted, but get the same 'System Restore encountered an error' message. Also, on booting up, I got the message:
"ATI video bios poller client: Ati 2evxx.exe - Application error - Instruction at "0x7c910717" referenced memory at "0x008bfd25" could not be read.
Duh!

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Re: Antivirus Live Spyware infection

Post by Martin B on 30th December 2009, 9:42 pm

RE Windows updates - the automatic updates feature was already turned on. But the page recommended by you to download critical updates (albeit I should already have them) came up with the message - 'website has encountered a problem and cannot display the page you are trying to view'.
Let me think

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