# Unable to properly boot

## Unable to properly boot

I have two XP computers with very similar problems. My main computer sometimes does not load all the day, only the background of for my desktop is shown, but I'm able to open up a program using 'CTRL ALT DEL' but I can never go online. Sometimes it will load up just fine, but unable to access some programs or Internet. I'm unable to boot into safe mode as well, when i attempt it, it just restarts and it's an never ending cycle.

On my second computer, I can't boot at all. It gives me the option for "Boot in safe mode, Start Windows normally ect." and for which ever i choose, it just restarts over and over again.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 5:05:08 AM, on 12/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\FastNetSrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\svchust.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\KU$H\Local Settings\Application Data\Google\Update\1.2.183.13\GoogleCrashHandler.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.] R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.] R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.] R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.] R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [MsWerr] RUNDLL32.EXE C:\WINDOWS\system32\xm1985.dll,w O4 - HKLM\..\Run: [notepad] rundll32.exe C:\WINDOWS\system32\notepad.dll,_IWMPEvents@0 O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020 O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\KU$H\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKUS\S-1-5-18\..\Run: [msnmager] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\TEMP\gdbaff.dll,Set1 (User 'SYSTEM')
O4 - S-1-5-18 Startup: scandisk.dll (User 'SYSTEM')
O4 - S-1-5-18 Startup: scandisk.lnk = ? (User 'SYSTEM')
O4 - .DEFAULT Startup: scandisk.dll (User 'Default user')
O4 - .DEFAULT Startup: scandisk.lnk = ? (User 'Default user')
O4 - Startup: scandisk.dll
O4 - Startup: scandisk.lnk = ?
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)
O9 - Extra button: UltimateBet - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\KU$H\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU) O9 - Extra 'Tools' menuitem: UltimateBet - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\KU$H\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
O15 - Trusted IP range: [You must be registered and logged in to see this link.]
O15 - ESC Trusted IP range: [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O20 - AppInit_DLLs: C:\WINDOWS\system32\curslib.dll
O20 - Winlogon Notify: Antiwpa - antiwpa.dll (file missing)
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: fastnetsrv Service (fastnetsrv) - Unknown owner - C:\WINDOWS\system32\FastNetSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe (file missing)
O23 - Service: Net_Login - Unknown owner - C:\WINDOWS\svchust.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 8239 bytes

Malwarebytes' Anti-Malware 1.40
Database version: 2702
Windows 5.1.2600 Service Pack 3

12/12/2009 5:10:13 AM
mbam-log-2009-12-12 (05-10-13).txt

Scan type: Quick Scan
Objects scanned: 94451
Time elapsed: 5 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\Temp\jia1.tmp (Worm.Parite) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\appiykt_dlls (Spyware.Agent.H) -> Not selected for removal.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\BuildW (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\uid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Ulrn (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Update (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\jia1.tmp (Worm.Parite) -> Delete on reboot.

(when ever i run Malwarebytes', it always gives me 2 different results.)

thanks for taking the time to look this over.

HelloCali1107

Newbie Surfer

Posts : 5
Joined : 2009-12-29
Operating System : XP

## Re: Unable to properly boot

Your computer has multiple infections, including a backdoor. A backdoor gives intruders complete control of your computer, logs your keystrokes, steal personal information, etc.

You are strongly advised to do the following:

• Disconnect the computer from the Internet and from any networked computers until it is cleaned.
• Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
• Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
Do NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Due to its backdoor functionality, your computer is very likely to have been compromised and there is no way that it can be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be to do a reformat and reinstallation of the operating system (OS). However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

What are Remote Access Trojans and why are they dangerous
How do I respond to a possible identity theft and how do I prevent it
When should I do a reformat and reinstallation of my OS
How to backup your files in Windows XP

Second, I notice you've never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed! and third, you are running a cracked pirated version of XP. A lot of trouble and infections mostly come from cracks.

@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.

Belahzur

Manager | Tech Officer

Posts : 34917
Joined : 2008-08-04
Operating System : XP SP3 Media Centre

## Re: Unable to properly boot

wow, that is extremely scary! pirated xp huh? wow I bought the comp about a year ago from the local tech shop!! ouch..

well if you don't mind, I would love to see you attempt to clean my machine.

i appreciate this a lot! expect a donation =)

HelloCali1107

Newbie Surfer

Posts : 5
Joined : 2009-12-29
Operating System : XP

## Re: Unable to properly boot

Only on one condition, that crack has to go!

Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan.

@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.

Belahzur

Manager | Tech Officer

Posts : 34917
Joined : 2008-08-04
Operating System : XP SP3 Media Centre

## Re: Unable to properly boot

unable to install. everything is blank except the background.

i ran it several times via "CRTL ALT DEL" i was able to run malware again but i can't install. it begins to extraction, and it seems like it's all going well but it just closes.

HelloCali1107

Newbie Surfer

Posts : 5
Joined : 2009-12-29
Operating System : XP

## Re: Unable to properly boot

"userinit log on app was closed to keep your computer safe" are the first words my comp tells me when i reach my desktop.

HelloCali1107

Newbie Surfer

Posts : 5
Joined : 2009-12-29
Operating System : XP

## Re: Unable to properly boot

Darn, guess we'll have to fight our way through this junk to get MBAM going.

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

• We need to disable your local AV (Anti-virus) before running Combofix.
• See HERE for how to disable your AV.
• Double click on ComboFix.exe.
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.

• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

• Accept the End-User License Agreement.
• The Recovery Console will be installed.
• You will then get this next prompt that asks if you want to continue the malware scan, select yes

• Allow combofix to run
• Post C:\combofix.txt back here.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.

Belahzur

Manager | Tech Officer

Posts : 34917
Joined : 2008-08-04
Operating System : XP SP3 Media Centre

## Re: Unable to properly boot

wow, does not let me install. i downloaded from both sites. and they both gave me same results. It starts of with "WARNING unsafe to continue" then something about re downloading at bleepingcomputer. and it says it might infect my computer with a virus. then it closes and it deletes it off my memory stick. -_-

HelloCali1107

Newbie Surfer

Posts : 5
Joined : 2009-12-29
Operating System : XP

## Re: Unable to properly boot

Guess formatting is the only option.

I'm afraid I have bad news.

Your system is infected with a polymorphic file infector called Virut. Virut is capable of infecting all the machine's executable files (.exe) and screensaver files (.scr). However, the problem is that the virus has a number of bugs in its code, and as a result, it may misinfect a proportion of executable files and therefore, the files are corrupted beyond repair. As of now, security experts suggest that a format and clean install, or destructive recovery if you have an OEM recovery partition, is the best way to clean the infection and it is the best and safest way to return the machine to its normal working state.

Backup all your documents and important items (personal data, work documents, etc) only. DO NOT backup any executable files (softwares) and screensavers (*.scr). It attempts to infect any accessed .exe or .scr files by appending itself to the executable.

Also, avoid backing up compressed files (zip/cab/rar) files that have .exe or .scr files inside them. Virut can penetrate and infect .exe files inside compressed files too.

Recent variants also modify htm, html, asp and php files.

Do not back up to another machine, as it may become compromised. Burn to DVD/CD, or to an external drive which has nothing else on it, and which you can format should it happen to become infected from the backups.

Instructions how to format and reinstall Windows can be found Here

@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.

Belahzur

Manager | Tech Officer

Posts : 34917
Joined : 2008-08-04
Operating System : XP SP3 Media Centre