Browser won't connect in normal mode, part OK in safe mode

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Browser won't connect in normal mode, part OK in safe mode

Post by jugallalsodagar on 26th December 2009, 4:43 pm

Can you help ? I suspect my laptop (xp, sp3, ie8) has a deep rooted infection. Have run AVG, Spyware, Malware, Ad-aware, avast!, cannot run browser in normal mode. Safe mode is OK with Administrator login. Here's the Hijackthis log file. Appreciate your assistance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:42:12 PM, on 12/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [MGSysCtrl] C:\Program Files\System Control Manager\MGSysCtrl.exe
O4 - HKLM\..\Run: [HP OfficeJet Series 600] "C:\Program Files\Hewlett-Packard\HP OfficeJet Series 600\bin\ktchnsnk.exe" -reg "Software\Hewlett-Packard\OfficeJet Series 600\Install"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SmartSoft PDF Printer (demo) Agent] "C:\Program Files\Smart PDF Creator\sspdfagentd.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.msi.com.tw
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: lxct_device - - C:\WINDOWS\system32\lxctcoms.exe
O23 - Service: SCM Driver Daemon (NishService) - Unknown owner - C:\Program Files\System Control Manager\edd.exe
O23 - Service: O2Micro Flash Memory (O2Flash) - Unknown owner - C:\WINDOWS\system32\o2flash.exe

--
End of file - 6783 bytes

jugallalsodagar
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Re: Browser won't connect in normal mode, part OK in safe mode

Post by Dr Jay on 26th December 2009, 8:00 pm

Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options.
  • Now click on the Connections tab and then the Lan Settings button
  • Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the Apply button and then the OK button to close the Internet Options screen. Now that you have disabled the proxy server you will be able to browse the web again with Internet Explorer.


==

Please download ComboFix from [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console


Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
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Posts Posts : 13810
Joined Joined : 2009-09-06
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Points Points : 302437
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Re: Browser won't connect in normal mode, part OK in safe mode

Post by jugallalsodagar on 26th December 2009, 8:34 pm

Thank you. Done as requested, this is what combofix.txt looks like:

ComboFix 09-12-25.05 - j 26/12/2009 20:23:10.3.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1015.546 [GMT 0:00]
Running from: c:\documents and settings\j\desktop\commy.exe
Command switches used :: /stepdel
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((( Files Created from 2009-11-26 to 2009-12-26 )))))))))))))))))))))))))))))))
.

2009-12-26 19:38 . 2009-12-26 19:38 -------- d-----w- c:\program files\Windows Defender
2009-12-26 19:35 . 2009-12-26 19:35 -------- d-----w- c:\documents and settings\Administrator.JUGAL\Local Settings\Application Data\Adobe
2009-12-26 18:35 . 2009-12-26 18:43 -------- d-----w- C:\Combo-Fix
2009-12-26 16:19 . 2009-12-26 16:19 152576 ----a-w- c:\documents and settings\Administrator.JUGAL\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-12-26 14:05 . 2009-12-26 14:05 -------- d-----w- c:\program files\Trend Micro
2009-12-26 11:15 . 2003-03-18 20:20 1060864 ----a-w- c:\windows\system32\MFC71.dll
2009-12-26 11:15 . 2009-12-26 19:36 -------- d-----w- c:\program files\Alwil Software
2009-12-24 23:37 . 2009-12-24 23:37 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-12-24 22:56 . 2009-12-26 19:07 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2009-12-24 22:56 . 2009-12-07 14:10 2953352 -c--a-w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}\Ad-AwareInstallation.exe
2009-12-24 22:26 . 2009-12-24 22:24 3776280 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
2009-12-24 22:26 . 2009-12-24 22:24 3967256 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-12-24 22:26 . 2009-12-24 22:24 4043032 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-12-24 22:26 . 2009-12-24 22:24 2352920 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgresf.dll
2009-12-24 22:26 . 2009-12-24 22:23 916248 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcfgx.dll
2009-12-24 22:24 . 2009-12-24 22:24 -------- d-----w- C:\$AVG
2009-12-24 22:24 . 2009-12-24 22:24 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-24 22:24 . 2009-12-24 22:24 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-24 22:24 . 2009-12-24 22:24 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-24 22:24 . 2009-12-24 22:24 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-12-24 22:24 . 2009-12-26 19:40 -------- d-----w- c:\windows\system32\drivers\Avg
2009-12-24 22:23 . 2009-12-24 22:23 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-12-24 21:41 . 2009-12-24 21:41 -------- d-----w- c:\documents and settings\j\Application Data\Malwarebytes
2009-12-24 21:19 . 2009-12-24 21:19 -------- d-----w- c:\documents and settings\Administrator.JUGAL\Application Data\Malwarebytes
2009-12-24 21:19 . 2009-12-03 16:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-24 21:19 . 2009-12-24 21:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-24 21:19 . 2009-12-24 21:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-24 21:19 . 2009-12-03 16:13 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-24 21:14 . 2009-12-24 21:14 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-12-24 21:09 . 2009-12-24 21:16 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-12-24 20:50 . 2009-12-24 20:50 64368 ----a-w- c:\documents and settings\Administrator.JUGAL\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-12-24 18:26 . 2009-12-24 18:26 -------- d-sh--w- c:\documents and settings\Administrator.JUGAL\PrivacIE
2009-12-24 18:25 . 2009-12-24 18:25 -------- d-sh--w- c:\documents and settings\Administrator.JUGAL\IETldCache
2009-12-24 14:17 . 2009-12-24 20:57 -------- d-----w- c:\documents and settings\j\Local Settings\Application Data\vcqulh

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-26 19:05 . 2008-07-23 21:34 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-12-26 19:05 . 2008-07-23 21:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-26 19:02 . 2008-03-16 14:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-12-24 22:55 . 2007-03-30 11:25 -------- d-----w- c:\program files\Lavasoft
2009-12-24 22:23 . 2008-05-25 18:05 -------- d-----w- c:\program files\AVG
2009-12-24 20:04 . 2008-10-04 17:53 -------- d-----w- c:\program files\activePDF
2009-12-24 19:57 . 2002-02-09 11:15 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-12-24 19:56 . 2008-03-05 18:06 -------- d-----w- c:\program files\Free Internet Window Washer
2009-12-23 09:12 . 2007-09-26 22:52 -------- d-----w- c:\program files\Lx_cats
2009-12-09 01:01 . 2008-09-13 13:05 1956072 ----a-w- c:\documents and settings\j\Application Data\Macromedia\Flash Player\[You must be registered and logged in to see this link.]
2009-11-06 19:12 . 2007-04-20 15:54 -------- d-----w- c:\program files\Google
2009-10-28 17:55 . 2009-02-05 08:17 -------- d-----w- c:\documents and settings\j\Application Data\U3
2009-10-28 16:56 . 2009-10-28 16:56 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_01005.Wdf
2009-10-28 16:56 . 2009-10-28 16:56 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
.

((((((((((((((((((((((((((((( [You must be registered and logged in to see this link.] )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-12-26 19:38 . 2009-12-26 19:38 1155072 c:\windows\Installer\27c2e.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP OfficeJet Series 600"="c:\program files\Hewlett-Packard\HP OfficeJet Series 600\bin\ktchnsnk.exe -reg Software\Hewlett-Packard\OfficeJet Series 600\Install" [X]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-02-07 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-02-07 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-02-07 118784]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-13 16239616]
"AGRSMMSG"="AGRSMMSG.exe" [2005-09-09 88203]
"tsnp2std"="c:\windows\tsnp2std.exe" [2006-05-15 266240]
"snp2std"="c:\windows\vsnp2std.exe" [2006-05-15 675840]
"MGSysCtrl"="c:\program files\System Control Manager\MGSysCtrl.exe" [2006-08-03 178688]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-05-07 185896]
"lxctmon.exe"="c:\program files\Lexmark 5400 Series\lxctmon.exe" [2006-11-22 291760]
"Lexmark 5400 Series Fax Server"="c:\program files\Lexmark 5400 Series\fm3032.exe" [2006-11-22 304048]
"EzPrint"="c:\program files\Lexmark 5400 Series\ezprint.exe" [2006-11-22 82864]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-03-28 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]
"LXCTCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll" [2006-11-21 106496]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-12-24 2033432]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Ralink Wireless Utility.lnk - c:\program files\RALINK\Common\RaUI.exe [2002-2-9 593920]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-12-24 22:24 12464 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SkyTel]
2006-05-16 10:04 2879488 ----a-r- c:\windows\SkyTel.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\lxctcoms.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"135:TCP"= 135:TCP:TCP Port 135
"5000:TCP"= 5000:TCP:TCP Port 5000
"5001:TCP"= 5001:TCP:TCP Port 5001
"5002:TCP"= 5002:TCP:TCP Port 5002
"5003:TCP"= 5003:TCP:TCP Port 5003
"5004:TCP"= 5004:TCP:TCP Port 5004
"5005:TCP"= 5005:TCP:TCP Port 5005
"5006:TCP"= 5006:TCP:TCP Port 5006
"5007:TCP"= 5007:TCP:TCP Port 5007
"5008:TCP"= 5008:TCP:TCP Port 5008
"5009:TCP"= 5009:TCP:TCP Port 5009
"5010:TCP"= 5010:TCP:TCP Port 5010
"5011:TCP"= 5011:TCP:TCP Port 5011
"5012:TCP"= 5012:TCP:TCP Port 5012
"5013:TCP"= 5013:TCP:TCP Port 5013
"5014:TCP"= 5014:TCP:TCP Port 5014
"5015:TCP"= 5015:TCP:TCP Port 5015
"5016:TCP"= 5016:TCP:TCP Port 5016
"5017:TCP"= 5017:TCP:TCP Port 5017
"5018:TCP"= 5018:TCP:TCP Port 5018
"5019:TCP"= 5019:TCP:TCP Port 5019
"5020:TCP"= 5020:TCP:TCP Port 5020

R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [27/02/2006 07:00 34880]
R0 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [21/06/2006 09:09 29184]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [24/12/2009 22:24 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [24/12/2009 22:24 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [24/12/2009 22:23 285392]
R3 MGHwCtrl;MGHwCtrl;c:\windows\system32\drivers\MGHwCtrl.sys [09/02/2002 11:35 9088]
S2 NishService;SCM Driver Daemon;c:\program files\System Control Manager\edd.exe [09/02/2002 11:35 40960]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [03/11/2006 19:19 13592]
S3 QCAbsee;Logitech QuickCam Web (0801);c:\windows\system32\drivers\OVCA.sys [08/04/2007 08:22 25088]
S3 tbntnd5;USB Cable Modem NDIS driver;c:\windows\system32\drivers\tbntnd5.sys [15/03/2007 10:51 17552]
S3 tbntunic;USB Cable Modem WDM driver;c:\windows\system32\drivers\tbntunic.sys [15/03/2007 10:51 69360]
S3 Usblink;Usblink Driver;c:\windows\system32\drivers\ulink.sys [05/05/2007 22:33 37708]
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: microsoft.com\v4.windowsupdate
Trusted Zone: microsoft.com\v5.windowsupdate
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: windowsupdate.com\download
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-12-26 20:28
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
LXCTCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1808)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
c:\windows\IME\SPGRMR.DLL
c:\program files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
c:\windows\system32\webcheck.dll
.
Completion time: 2009-12-26 20:30:43
ComboFix-quarantined-files.txt 2009-12-26 20:30
ComboFix2.txt 2009-12-26 19:32
ComboFix3.txt 2009-12-26 18:43

Pre-Run: 13,588,869,120 bytes free
Post-Run: 13,557,809,152 bytes free

- - End Of File - - A4CE6BEDAAC1B8ACAA47552C2F7D1D18

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Re: Browser won't connect in normal mode, part OK in safe mode

Post by Dr Jay on 27th December 2009, 9:48 am

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


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Re: Browser won't connect in normal mode, part OK in safe mode

Post by jugallalsodagar on 27th December 2009, 10:58 am

Thank you. Log file from the MBAM scan is lower as requested. Noteworthy that while I can browse now, still cannot download windows updates. Appreciate your next advice.

Malwarebytes' Anti-Malware 1.42
Database version: 3437
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

27/12/2009 10:53:01
mbam-log-2009-12-27 (10-53-01).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 205535
Time elapsed: 40 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Browser won't connect in normal mode, part OK in safe mode

Post by Dr Jay on 27th December 2009, 6:57 pm

Download [You must be registered and logged in to see this link.]

  • Load SuperAntiSpyware and click the Check for updates button.
  • Once the update is finished click the Scan your computer button.
  • Check Perform Complete Scan and then next.
  • SuperAntiSpyware will now scan your computer and when its finished it will list all the infections it has found.
  • Make sure that they all have a check next to them and press next.
  • Click finish and you will be taken back to the main interface.
  • Click Preferences and then click the statistics/logs tab. Click the dated log and press view log and a text file will appear.
  • Copy and paste the log onto the forum.


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Re: Browser won't connect in normal mode, part OK in safe mode

Post by jugallalsodagar on 28th December 2009, 12:30 am

Thank you for this. This one seems to have done the trick ! See the log lower. Am able to download windows updates now. Unless you can see otherwise, I suspect this is job complete. Thank you loads !! What combination of anti-virus, spyware removers would you suggest I stick to ?

SUPERAntiSpyware Scan Log
[You must be registered and logged in to see this link.]

Generated 12/28/2009 at 00:16 AM

Application Version : 4.32.1000

Core Rules Database Version : 4414
Trace Rules Database Version: 2243

Scan type : Complete Scan
Total Scan Time : 00:30:26

Memory items scanned : 499
Memory threats detected : 0
Registry items scanned : 4786
Registry threats detected : 0
File items scanned : 19522
File threats detected : 22

Adware.Tracking Cookie
C:\Documents and Settings\j\Cookies\j@ad.yieldmanager[2].txt
C:\Documents and Settings\j\Cookies\j@content.yieldmanager[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@hitbox[2].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@atdmt[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@ehg-eset.hitbox[2].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@collective-media[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@adrevolver[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@revsci[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@advertising[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@ad.yieldmanager[2].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@server.lon.liveperson[2].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@server.lon.liveperson[3].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@content.yieldmanager[3].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@content.yieldmanager[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@mediaplex[2].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@statse.webtrendslive[2].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@apmebf[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@surveymonkey.122.2o7[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@dynamic.media.adrevolver[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@ads.sun[2].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@doubleclick[1].txt
C:\Documents and Settings\Administrator.JUGAL\Cookies\administrator@microsoftwindows.112.2o7[1].txt

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Re: Browser won't connect in normal mode, part OK in safe mode

Post by Dr Jay on 28th December 2009, 12:41 am

Please run the [You must be registered and logged in to see this link.]

  • Follow the Instruction [You must be registered and logged in to see this link.] for installation.
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.


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Re: Browser won't connect in normal mode, part OK in safe mode

Post by jugallalsodagar on 28th December 2009, 10:22 am

Done this. Copy of log lower. Anything else to recommend ?

Scanning Report
Monday, December 28, 2009 01:10:17 - 10:18:34
Computer name: JUGAL-MSI
Scanning type: Scan system for malware, spyware and rootkits
Target: C:\ D:\


--------------------------------------------------------------------------------

2 malware found
TrackingCookie.Webtrends (spyware)
System (Disinfected)
TrackingCookie.Yieldmanager (spyware)
System (Disinfected)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 33726
System: 3151
Not scanned: 6
Actions:
Disinfected: 2
Renamed: 0
Deleted: 0
Not cleaned: 0
Submitted: 0
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

--------------------------------------------------------------------------------

Options
Scanning engines:
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use advanced heuristics

--------------------------------------------------------------------------------

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Re: Browser won't connect in normal mode, part OK in safe mode

Post by Dr Jay on 28th December 2009, 2:16 pm

Time to finish up.

Download Security Check by screen317 from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


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Re: Browser won't connect in normal mode, part OK in safe mode

Post by jugallalsodagar on 29th December 2009, 12:50 pm

Thank you. Done as requested, text of report as lower.

Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG Free 9.0
``````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware Free Edition
Windows Defender
Adobe Flash Player 10
Adobe Reader 7.0.9
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

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Re: Browser won't connect in normal mode, part OK in safe mode

Post by Dr Jay on 29th December 2009, 1:06 pm

Please download the newest version of Adobe Acrobat Reader from [You must be registered and logged in to see this link.]

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


See [You must be registered and logged in to see this link.] for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?


Dr. Jay (DJ)


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Re: Browser won't connect in normal mode, part OK in safe mode

Post by jugallalsodagar on 1st January 2010, 11:59 pm

Thank you very much for the additional information and all the assistance provided. Wouldn't have got it sorted otherwise. I'll be looking up the 'how to donate' section. We can close this thread.

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