no internet after virus removal

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no internet after virus removal

Post by Bigmaico on Wed Dec 23, 2009 11:59 pm

I removed "antivirus live" now I can't get internet connection in the normal mode,but it will connect in safe mode.

Had a post in the Malware/virus forum & was asked to post here.

http://www.geekpolice.net/virus-spyware-malware-removal-f11/antivirus-live-removed-no-internet-t17315-15.htm#109543

May be something we missed?

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Re: no internet after virus removal

Post by Belahzur on Thu Dec 24, 2009 12:01 am

I re-posted something at your thread, can you check that for me? Smile


@RealBelahzur - [Prework] - Please PM me if I fail to respond within 24hrs.


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Re: no internet after virus removal

Post by Doctor Inferno on Thu Dec 24, 2009 4:21 am

Hello,

Open CMD, Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log

Restart your PC.

If it doesn't work, download Winsock XP Fix from here, save it to your Desktop.
http://www.snapfiles.com/get/winsockxpfix.html

Double click on the exe on your Desktop.
Press the "Fix" button, then restart again.

See if you can connect now.


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Re: no internet after virus removal

Post by Bigmaico on Mon Dec 28, 2009 5:27 pm

I ran the winsockfix & still cannot access the internet in normal mode, still have to use Safe mode to gain access

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Re: no internet after virus removal

Post by Nazzgull on Tue Dec 29, 2009 8:09 am

Hi, im pretty sure you still have some kind of malware. Also, try to reinstall modem driver on Normal mode, maybe it helps.



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Re: no internet after virus removal

Post by Bigmaico on Tue Dec 29, 2009 12:15 pm

No Malware found, I updated & ran Malwarebytes & spy bot right before the winsock reset.

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Re: no internet after virus removal

Post by Nazzgull on Tue Dec 29, 2009 1:55 pm

Ok, Lets try to repair your computer a little.

Go to Start > Run > type "sfc /scannow" and press OK button or Enter. (You have to be sure you put space between c and /).
That will attempt to fix any files corrupted by the malware.

If computer ask you to put Windows CD, do it.

When you finish with this, restart your computer, and tell me if you still have same problem.



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Re: no internet after virus removal

Post by Bigmaico on Fri Jan 22, 2010 12:40 am

Sorry It took me so long to get back to you, but this computer is on the other side of Houston,

I just tried the SFC /Scannow did a reboot & it still won't browse the internet in normal mode. but it still works in Safe mode.

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Re: no internet after virus removal

Post by Bigmaico on Sat Jan 30, 2010 11:41 am

Still waiting for a reply?

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Re: no internet after virus removal

Post by Doctor Inferno on Sun Jan 31, 2010 4:04 am

Hello,

Do you have your XP disc? You need to perform a repair of the OS.


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Re: no internet after virus removal

Post by Bigmaico on Sun Jan 31, 2010 10:58 am

Yes I have a XP disk

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Re: no internet after virus removal

Post by Doctor Inferno on Sun Jan 31, 2010 1:05 pm

Hello,

Insert your XP disc and boot from at at boot up. Perform a repair of the OS.


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