Osguard-Pro2009.com

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Osguard-Pro2009.com

Post by mommawomma on Mon Dec 21, 2009 3:50 am

My son has this on his computer and can't get rid of it. He cannot visit any websites, cannot load any programs from a flash drive and cannot open tools/internet options etc.

Can you help?

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Re: Osguard-Pro2009.com

Post by mommawomma on Mon Dec 21, 2009 4:09 am

Just fyi, I went ahead and downloaded the OTL file recommended to someone who is having the exact same problem with her daughter's laptop and we had the same result. He could save it on his desktop, but it wouldn't run.

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Re: Osguard-Pro2009.com

Post by Dr Jay on Mon Dec 21, 2009 9:19 am


  1. Download Win32kDiag from any of the following locations and save it to your Desktop.

  • Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
  • When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
  • Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.


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