Windows won't boot, keeps restarting

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Solved Windows won't boot, keeps restarting

Post by lachatnoir on Mon 21 Dec 2009, 8:51 am

My computer has been acting up a lot. Yesterday I had to restore back to a checkpoint (12/16). Seemed to be okay. This morning would not boot and keeps restarting. Can't go to safe mode, or anything. I am having to post this from my other computer. I believe when we purchased this computer (Compaq) 4 years ago it had the programs already installed. I think it is a virus or malware. I was using avast and the program gave me an error about a virus/worm being detected, so I deleted it, maybe that was a bad idea? I don't know what to do. I have been wanting to wipe this computer, but my daughters have tons of pictures and didn't know the best way to save them... Your advice has always been helpful, please help(:

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Solved Re: Windows won't boot, keeps restarting

Post by Doctor Inferno on Mon 21 Dec 2009, 3:40 pm

Hello,

If you have your Windows disc, we might be able to perform a repair of the OS.


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Solved Re: Windows won't boot, keeps restarting

Post by lachatnoir on Tue 22 Dec 2009, 6:31 am

No discs. I was hoping I had a recovery disc, but only had one for an old laptop which was Windows 98. There is an option for me to order a recovery disc, since I cannot create one. Takes about a week to get it. Please advise. Thanks.

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Solved Re: Windows won't boot, keeps restarting

Post by Doctor Inferno on Tue 22 Dec 2009, 4:17 pm



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Solved Re: Windows won't boot, keeps restarting

Post by lachatnoir on Wed 23 Dec 2009, 6:05 am

Hi,

Was able to restart it. Is this a different partition or the same one? Is there a way to recover the pictures that were saved? Thanks.

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Solved Re: Windows won't boot, keeps restarting

Post by Doctor Inferno on Wed 23 Dec 2009, 2:19 pm

Hello,

The recovery partition contains the Windows image to perform a repair. Did you perform a destructive or non-destructive recovery?


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Solved Re: Windows won't boot, keeps restarting

Post by lachatnoir on Wed 23 Dec 2009, 2:26 pm

I believe I did a non-destructive recovery. I still have some programs on there, i.e., Malware, Skype, etc. There were no documents, no music, no pictures.

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Solved Re: Windows won't boot, keeps restarting

Post by Doctor Inferno on Wed 23 Dec 2009, 2:32 pm

Hello,

Download this file recovery software from here. Run it to see if you can recovery the files.


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Solved Re: Windows won't boot, keeps restarting

Post by lachatnoir on Wed 23 Dec 2009, 2:58 pm

Hi,

I ran the recovery program, it did not find any jpg files. Anything else I can do?
Thank you.

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Solved Re: Windows won't boot, keeps restarting

Post by Doctor Inferno on Wed 23 Dec 2009, 3:20 pm

Hello,

I'm afraid there's nothing you can do here.


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Solved Re: Windows won't boot, keeps restarting

Post by lachatnoir on Thu 24 Dec 2009, 12:57 am

Thank you for your help.

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Solved Re: Windows won't boot, keeps restarting

Post by lachatnoir on Thu 24 Dec 2009, 8:43 am

Hi! I founf the pictures during a search, now I just need to figure out where they are and how to get them(:

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Solved Re: Windows won't boot, keeps restarting

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