antivirus live

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antivirus live

Post by rocket708 on 19th December 2009, 4:46 pm

Antivirus live has taken over my pc. I have tried to run and download malewarebytes but it can't run, I get a error message unable to execute file create process failed ; code 2 the system cannot find the specified file. I am in safe mode and have bypassed proxy server but I continue to get popups and do not have full control of my system. Please help.Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:07 AM, on 12/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\winupdate86.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\login.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\svchost.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\spoolsv.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\win32.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\user.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\setup.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\system.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\winlogon.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\drweb.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\services.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\win16.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\win.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\nvsvc32.exe
C:\DOCUME~1\Tony\LOCALS~1\Temp\893200662.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tony\Local Settings\Temporary Internet Files\Content.IE5\6U7MXULO\winlogon[1].scr

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\winlogon86.exe
O2 - BHO: C:\WINDOWS\system32\bypxglr1qd.dll - {A5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\bypxglr1qd.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKLM\..\Run: [winupdate86.exe] C:\WINDOWS\system32\winupdate86.exe
O4 - HKLM\..\Run: [llhmlrwo] C:\Documents and Settings\Tony\Local Settings\Application Data\pvkmyf\ogcesysguard.exe
O4 - HKLM\..\Run: [zazabopaj] Rundll32.exe "c:\windows\system32\lihedayu.dll",a
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LGBLiveUpdate] C:\WINDOWS\system32\lgbpd.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\ApcMain.exe -m
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MailBlocker] C:\DOCUME~1\Tony\LOCALS~1\Temp\a.exe
O4 - HKCU\..\Run: [ygua8e7yhuiesfha876yfauy8fe] C:\DOCUME~1\Tony\LOCALS~1\Temp\tce6za31.exe
O4 - HKCU\..\Run: [asg984jgkfmgasi8ug98jgkfgfb] C:\DOCUME~1\Tony\LOCALS~1\Temp\drweb.exe
O4 - HKCU\..\Run: [llhmlrwo] C:\Documents and Settings\Tony\Local Settings\Application Data\pvkmyf\ogcesysguard.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: eBay Search - [You must be registered and logged in to see this link.] Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Google Sidewiki... - [You must be registered and logged in to see this link.] Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper86.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper86.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {1DCB41E4-22EA-44A6-BEC0-D54969EFBED9} (Image Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {298BFFEE-662D-11D5-ADAF-00E0810232D7} (lgbplay Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - [You must be registered and logged in to see this link.]
O16 - DPF: {44A6A9CA-AC5B-4C39-8FE6-17E7D06903A9} (Image Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {51B7FAF0-B98E-4A0F-9DF6-E31A81836925} (Auction123 Image Handler) - [You must be registered and logged in to see this link.]
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - [You must be registered and logged in to see this link.]
O16 - DPF: {7206EAAC-5CFA-43A3-9F61-E27E8E51E42F} (laiExcuter Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - [You must be registered and logged in to see this link.]
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - [You must be registered and logged in to see this link.]
O16 - DPF: {C86FF4B0-AA1D-46D4-8612-025FB86583C7} (AstoundLauncher Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - [You must be registered and logged in to see this link.]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{165ABE2A-DA94-4CA0-B3C7-7BEF4E22542F}: NameServer = 193.104.110.38,4.2.2.1,205.244.112.20 205.244.200.3 206.74.254.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{165ABE2A-DA94-4CA0-B3C7-7BEF4E22542F}: NameServer = 193.104.110.38,4.2.2.1,205.244.112.20 205.244.200.3 206.74.254.2
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: c:\windows\system32\lihedayu.dll,pohulomo.dll
O21 - SSODL: hufogopez - {ee4d1bd3-f11d-4e72-8702-8757b1310031} - c:\windows\system32\lihedayu.dll
O22 - SharedTaskScheduler: ujhsf879fiosdfhgs98fudifmnddfdfd - {A5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\bypxglr1qd.dll
O22 - SharedTaskScheduler: kupuhivus - {ee4d1bd3-f11d-4e72-8702-8757b1310031} - c:\windows\system32\lihedayu.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~2\QBDBMgrN.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O24 - Desktop Component 0: (no name) - [You must be registered and logged in to see this link.]

--
End of file - 13080 bytes

rocket708
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Re: antivirus live

Post by Belahzur on 19th December 2009, 6:31 pm

Hello.

Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.

Actually, this doesn't suprise me at all...
I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!
This is somewhat suicidal in today's digital world.
That's why I want you to install one first!!

* Please install Avira Antivirus: [You must be registered and logged in to see this link.]
This is a free Antivirus.

Perform a full scan with Avira and let it delete everything it is finding.
Then reboot.
After reboot, open your Avira and select "reports".
There doubleclick the report from the Full scan you have done. Click the "Report File" button and copy and paste this report in your next reply.
Then we'll start from there, because it really makes no sense otherwise that we clean this up manually if an Antivirusscan is not present which should be able to deal with most and prevent further reinfection.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\winlogon86.exe
    O2 - BHO: C:\WINDOWS\system32\bypxglr1qd.dll - {A5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\bypxglr1qd.dll
    O4 - HKLM\..\Run: [winupdate86.exe] C:\WINDOWS\system32\winupdate86.exe
    O4 - HKLM\..\Run: [llhmlrwo] C:\Documents and Settings\Tony\Local Settings\Application Data\pvkmyf\ogcesysguard.exe
    O4 - HKLM\..\Run: [zazabopaj] Rundll32.exe "c:\windows\system32\lihedayu.dll",a
    O4 - HKCU\..\Run: [LGBLiveUpdate] C:\WINDOWS\system32\lgbpd.exe
    O4 - HKCU\..\Run: [ygua8e7yhuiesfha876yfauy8fe] C:\DOCUME~1\Tony\LOCALS~1\Temp\tce6za31.exe
    O4 - HKCU\..\Run: [asg984jgkfmgasi8ug98jgkfgfb] C:\DOCUME~1\Tony\LOCALS~1\Temp\drweb.exe
    O4 - HKCU\..\Run: [llhmlrwo] C:\Documents and Settings\Tony\Local Settings\Application Data\pvkmyf\ogcesysguard.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O20 - AppInit_DLLs: c:\windows\system32\lihedayu.dll,pohulomo.dll
    O21 - SSODL: hufogopez - {ee4d1bd3-f11d-4e72-8702-8757b1310031} - c:\windows\system32\lihedayu.dll
    O22 - SharedTaskScheduler: ujhsf879fiosdfhgs98fudifmnddfdfd - {A5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\bypxglr1qd.dll
    O22 - SharedTaskScheduler: kupuhivus - {ee4d1bd3-f11d-4e72-8702-8757b1310031} - c:\windows\system32\lihedayu.dll


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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antivirus live

Post by rocket708 on 20th December 2009, 2:35 am

I downloaded Avira like you suggested and as it tries to install it just quits the same way malwarebytes does. The virus won't let it install or run

rocket708
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