Antivirus Live keeps popping up

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Antivirus Live keeps popping up

Post by G Woodward on Sat 19 Dec 2009, 1:22 pm

Antivirus Live keeps popping up, stopping acess to outlook express. A message with ihaupd32.exe in a box comes up once logged into the computer as well.
What is the best program to download that will get rid of this.

G Woodward


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Re: Antivirus Live keeps popping up

Post by DragonMaster Jay on Sat 19 Dec 2009, 5:40 pm

  1. Download Win32kDiag from any of the following locations and save it to your Desktop.

    • Download Win32kDiag (Win32kDiag.exe) - #1
    • Download Win32kDiag (Win32kDiag.exe) - #2
    • Download Win32kDiag (Win32kDiag.exe) - #3

  • Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
  • When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
  • Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.

  • [You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

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