virus system security 2009

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virus system security 2009

Post by shy_kitty29 on 15th December 2009, 3:01 pm

hello, im new, so please be patient, i have lost my desktop icons ,cant get to any programs except the internet. when i try to get to add and remove programs, this security things keeps poping up constinally.i have no idea how to remove it, i tryed "run" taskmgr.exe. was blocked, tryed to start in safe mode pressing f 8 repeatlly, on my startup, there is no safe mode , i have windows xp. im so lost, i can access the internet but this stupid security in a pink box keeps popin up.the icon in my tray is blue and says security tool"looks like to wheels turning'pleas how do i get to systems restore, this virus has everything blocked???????/please help, im gonna have a stern talkin to my daughter, this computer was running fine last night. i see she downloaded a movie maker, which i cant uninstall, says its running so i cant delete it. please help

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Re: virus system security 2009

Post by Belahzur on 15th December 2009, 8:07 pm

Hello.

Please download exeHelper from one of the two links.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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