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Internet Connectivity and Browsing

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Internet Connectivity and Browsing

Post by Peacefl1 on Thu Dec 10, 2009 7:40 pm

I've been reading many of the threads regarding this particular problem and perhaps will be referred to an earlier post, but I had a virus that rendered my Safari, IE and all other browsers (excluding Firefox which does browse but takes me to ad sites each time I click on a link) totally ineffective. Each time I click on IE or try attempt to install any other browser, I either get a blank page (IE) or a message that informs me of an internet connectivity issue. I use XP and have SP3 and a router. I installed Kaspersky which did a full scan but, the virus will not allow any software programs to update to my server--again, because it shows that I have no internet connectivity. I called Dell and they had me to do a ping which showed my router and internet working fine. I tried installing Malwarebyes but it gives an error message: 732 (12029,0) which has something to do with being unable to connect to internet. I don't know what else to do. Can you help?

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Re: Internet Connectivity and Browsing

Post by Doctor Inferno on Mon Dec 14, 2009 12:38 pm

Hello,

Open CMD, Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log

Restart your PC.

If it doesn't work, download Winsock XP Fix from here, save it to your Desktop.
http://www.snapfiles.com/get/winsockxpfix.html

Double click on the exe on your Desktop.
Press the "Fix" button, then restart again.

See if you can connect now.


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