System Security Virus - help needed

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System Security Virus - help needed

Post by AMY1977 on 9th December 2009, 6:02 pm

I was unable to download Hijack This. The virus would not let me.

This virus has infected everything. I am UNABLE to start in safe mode. I am UNABLE to start the task manager. I have tried downloading malbites and other suggested software but the virus won't let me. I have tried accessing the task manager by logging off and hitting CLT-ALT-DEL as fast as I can possibly go but it never works. Everytime I get a popup that says the task manager has been disabled by the user.
When I try googling for help it just brings me to alternative websites suggesting that I download specific software. I always close these out.
I have been searching for help on my laptop which is not infected but all suggestions generally include using the task manager and/or downloading software and/or starting in safe mode and/or restoring....all of which can't be done or accessed.
Frustration at this point is through the roof. Any help would be greatly appreciated.
Thank you!
Amy

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Re: System Security Virus - help needed

Post by Belahzur on 9th December 2009, 6:42 pm

Please download exeHelper from one of the two links.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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