Wireless Connection Help

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Wireless Connection Help

Post by eb94 on 6th December 2009, 5:39 pm

Hi, I currently have three computers in my home. Two laptops, and one home computer. I have D-Link Wireless Router. My two laptops recently had the Security Tool & Antivirus System Pro viruses on them. I had them removed, but now I am having trouble with my internet connection. My home computer's connection works perfectly. My first laptop says that it has "Excellent" connection, but when Internet Explorer comes up, It can't display the webpage. My other laptop says that "There are no supported wireless adapters available in the system", and when I click Internet Explore, It also cannot display the webpage. The 2nd laptop also apparently doesnt have an IP address set up, but just last week before the virus, I had excellent wireless connection. If there is anyway you can help, it would be greatly appreciated. Thanks!

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Re: Wireless Connection Help

Post by Doctor Inferno on 7th December 2009, 11:02 am

Hello,

Open CMD, Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log

Restart your PC.

If it doesn't work, download Winsock XP Fix from here, save it to your Desktop.
http://www.snapfiles.com/get/winsockxpfix.html

Double click on the exe on your Desktop.
Press the "Fix" button, then restart again.

See if you can connect now.


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Re: Wireless Connection Help

Post by eb94 on 8th December 2009, 5:25 am

Dr. Inferno,
Thanks so much for your help! My first laptop's internet is working perfectly, but my other is not Will it work to transfer the file to a flash drive and then put it on my laptop that doesnt currently have internet? Also, for my first laptop, three times, a blue screen has come up saying that my computer needs to shut down so that it isnt infected or something & then it shuts down...is that normal? Now my second laptop is saying it is connected, but it shows up as not being able to dislplay the webpage.
Thanks a bunch!

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Re: Wireless Connection Help

Post by Doctor Inferno on 8th December 2009, 5:48 am

Hello,

Your computer is infected with malware. Open a new topic here for the computer which shuts down:

http://www.geekpolice.net/virus-spyware-malware-removal-f11/

For computer which can't connect, what service pack are you using?


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Re: Wireless Connection Help

Post by eb94 on 8th December 2009, 5:36 pm

My second laptop has Intell Wireless. Is that what you are asking?

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Re: Wireless Connection Help

Post by Doctor Inferno on 9th December 2009, 3:25 pm

Hello,

I mean the service pack. You can check by going to Start >> My Computer >> Right click >> Properties. You will see something like Windows XP Professional Service Pack 3 or 2.


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