Hard drive missing memory

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Solved Hard drive missing memory

Post by justinob on 2nd December 2009, 8:08 am

My hard drive says it's suppose to have 80 GB, but I only have 15 GB and I know I am only using about 15 GB. Also, when I was running Malwarebytes it was scanning my old sisters files which It says I cant access. It has been like that ever since I did PC recovery.

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Solved Re: Hard drive missing memory

Post by Doctor Inferno on 2nd December 2009, 8:19 am

Hello,

Please take a screenshot of the disk usage and post it here. Do you want to perform a recovery? If yes, then tell me the brand of your PC.


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Solved Re: Hard drive missing memory

Post by justinob on 2nd December 2009, 9:40 am



and I will lose everything if I recover right? If so, I don't want to.

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Solved Re: Hard drive missing memory

Post by Doctor Inferno on 3rd December 2009, 10:15 am

Hello,

Yes, you will loose everything, unless you back it up. Hello, your drive shows that you are using 77GB. how do you know you are using only 15GB?


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Solved Re: Hard drive missing memory

Post by justinob on 4th December 2009, 2:31 am

I checked every folder in the C: drive except the one I cant access which is my sister's folder and nȯne of the folders seem like they would be taking 77 GB

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Solved Re: Hard drive missing memory

Post by Doctor Inferno on 4th December 2009, 3:02 am

During the normal operation of your computer, Windows and your other program create an awful lot of temporary files. Though it's called temporary, they don't usually get removed, so they build up.

CCleaner is a great and free utility I use to delete temporary files automatically. It's able to free up disk space and speed up your computer. Read this topic on how to install and run CCleaner.


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Solved Re: Hard drive missing memory

Post by justinob on 4th December 2009, 5:55 am

Umm, it says 404 not found when I click "Download CCleaner"

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Solved Re: Hard drive missing memory

Post by Doctor Inferno on 5th December 2009, 1:58 am

Hello,

Try again, I have updated the link.


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Solved Re: Hard drive missing memory

Post by justinob on 5th December 2009, 7:32 pm

Thank you for updating the link, but how come my sisters files are still here even though I did PC Recovery. When I ran Malwarebytes, it was scanning my sisters files and my sister had lots of songs and movies and I cant access her folder

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Solved Re: Hard drive missing memory

Post by Doctor Inferno on 6th December 2009, 1:42 am

Hello,

You can't access the files because it's in another user account. When you perform PC recovery what option did you choose? Did you do a repair instead?

Tell me the brand of your PC, so I can give you instructions for a proper recovery.


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Solved Re: Hard drive missing memory

Post by justinob on 6th December 2009, 8:22 pm

I don't remember what I put, but what do you mean brand?

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Solved Re: Hard drive missing memory

Post by Doctor Inferno on 7th December 2009, 11:05 am

Hello,

Yes, the brand. Dell, HP, etc.


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Solved Re: Hard drive missing memory

Post by justinob on 30th December 2009, 1:23 pm

My Brand is HP sorry for late reply my wireless wasn't working so I had to get an ethernet

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Solved Re: Hard drive missing memory

Post by Nazzgull on 30th December 2009, 1:47 pm

Hi, please post me here size of your Documents and Settings folder. Just go to My Computer > C: partiton > Than right click on Documents and Settings folder and click Properties.



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Solved Re: Hard drive missing memory

Post by justinob on 30th December 2009, 2:17 pm

Here you go
EDIT:Also I can show you when I scan with Malware Bytes because it scans my sisters old files even though I PC recovered

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Solved Re: Hard drive missing memory

Post by Nazzgull on 31st December 2009, 5:09 pm

Ok, go to My Computer > Right click on C: partition > Properties.

Click on Disc CleanUp button, wait moment for new window, than select this option in check box :
Temporary Internet Files
Offline Web Pages
Recycle Bin
Temporary Files
Compress Old Files


Now click OK.



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Solved Re: Hard drive missing memory

Post by justinob on 1st January 2010, 12:03 pm

I don't know where C: partition > Properties. is I went to my computer but i couldn't find it

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Solved Re: Hard drive missing memory

Post by Nazzgull on 2nd January 2010, 4:11 pm

Just right click on your Hard Drive partition, than choose properties, look at the picture bellow.




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Solved Re: Hard drive missing memory

Post by justinob on 3rd January 2010, 12:38 am

The disc cleanup didn't really do anything and what I was trying to do was delete my sisters files as you can see here.
My sisters old files still get scanned


And on this one I can't access her files


Finally when I try to delete her folder it says this

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Solved Re: Hard drive missing memory

Post by Nazzgull on 3rd January 2010, 2:27 pm

Heya, try to delete that folder with Unlocker

http://www.filehippo.com/download_unlocker/



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Solved Re: Hard drive missing memory

Post by justinob on 3rd January 2010, 11:27 pm

I'm sorry but that didn't work. I tried deleting with unlocker over and over but it didn't delete...it's still there

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Solved Re: Hard drive missing memory

Post by Doctor Inferno on 4th January 2010, 4:16 am

Hello,

Please try booting into safe mode and delete that file.


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Solved Re: Hard drive missing memory

Post by justinob on 9th January 2010, 8:27 pm

Thank you very much, i gained about 50 GB ^_^

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Solved Re: Hard drive missing memory

Post by Nazzgull on 12th January 2010, 10:11 am

Thank you for informing us



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