Please help me with my virus problem!

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Please help me with my virus problem!

Post by Thethetheluis on 2nd December 2009, 6:59 am

Ok well this has happened before and I ended up like renewing my whole computer which of course deletes everything but it's happening again (it happened the first time like 6 months ago).

What happened is I can't open like any programs, it says, "Their infected" but the thing is it's making these like completely fake BOGUS as hell virus scanners pop up I think it was called like, "Virus System Pro" Or something like that I could be way off and like it trys to scan and then wants me to 'pay' for the pro version to get rid of the viruses but I know it's like completely fake. It keeps like popping up saying there's like 38 viruses found and what nawt. But then every like couple minutes it will open Internet Explorer (Which I use FF and Google Chrome I never use IE) when nothing is even allowed to open in the first place and it'll like send me to all these porn and Viagra websites.

I tried Avast which I some how got to finally open (I think it was because I immediately opened it as soon as these things started because last time it happened to me it wouldn't let me, and I did some scans and stuff and it didn't find anything.

Please is there any way to fix this I don't want to have to completely clear my computer and stuff again I have tons of not backed up photos/videos/music.

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Re: Please help me with my virus problem!

Post by Thethetheluis on 2nd December 2009, 7:01 am

Also I'm on my "Guest" profile right now because somehow it is working just fine.

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Re: Please help me with my virus problem!

Post by Belahzur on 2nd December 2009, 8:38 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 3rd December 2009, 2:31 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:30:56 PM, on 12/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [aodsrxvh] C:\Documents and Settings\luis castro\Local Settings\Application Data\rrgofl\vvgwsysguard.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [aodsrxvh] C:\Documents and Settings\luis castro\Local Settings\Application Data\rrgofl\vvgwsysguard.exe
O4 - HKUS\S-1-5-21-2996054860-4211420795-2740701291-501\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Guest')
O4 - HKUS\S-1-5-21-2996054860-4211420795-2740701291-501\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Guest')
O8 - Extra context menu item: &Google Search - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

--
End of file - 6564 bytes

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Re: Please help me with my virus problem!

Post by Thethetheluis on 3rd December 2009, 2:22 pm

Sorry to bump this thread but I really need help here don't leave me hangin'

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Re: Please help me with my virus problem!

Post by Belahzur on 3rd December 2009, 9:04 pm

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [aodsrxvh] C:\Documents and Settings\luis castro\Local Settings\Application Data\rrgofl\vvgwsysguard.exe
    O4 - HKCU\..\Run: [aodsrxvh] C:\Documents and Settings\luis castro\Local Settings\Application Data\rrgofl\vvgwsysguard.exe



  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 4th December 2009, 2:23 am

Ok I tried it and the thing that comes up during startup stopped and I can now open stuff but I went to a webpage and (and this has only happened once and didn't like harrase me about it but like it popped up on a webpage as a virus protector iv never heard of and told me i had a crap load of viruses but i just closed it

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Re: Please help me with my virus problem!

Post by Thethetheluis on 4th December 2009, 3:45 am

Oh and also how do you suggest I prevent this next time? I have avast but it didn't say anything about it and when it scanned it didn't find anything.

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Re: Please help me with my virus problem!

Post by Belahzur on 5th December 2009, 1:20 am

Can you post a new Hijack This log please? Smile


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Re: Please help me with my virus problem!

Post by Thethetheluis on 5th December 2009, 5:21 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:20:51 PM, on 12/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Google Search - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

--
End of file - 6177 bytes

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Re: Please help me with my virus problem!

Post by Belahzur on 5th December 2009, 4:18 pm

Doesn't look too bad.


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 5th December 2009, 9:25 pm

Wait I have to download ANOTHER program? What is so important I thought you said nothing was wrong.

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Re: Please help me with my virus problem!

Post by Belahzur on 6th December 2009, 1:15 am

This infection can pack more than what is showing, it will go as far as infected your system files so we need to check they are ok.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 6th December 2009, 4:39 am

DDS (Ver_09-12-01.01) - NTFSx86
Run by luis castro at 20:37:45.03 on Sat 12/05/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.92 [GMT -8:00]

AV: avast! antivirus 4.8.1351 [VPS 091104-1] *On-access scanning disabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\luis castro\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\luis castro\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
mDefault_Page_URL = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride =
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\luisca~1\applic~1\mozilla\firefox\profiles\i271sulc.default\
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\luis castro\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-9-18 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-9-18 20560]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-8-22 231424]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-10-6 133104]
S4 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-9-18 138680]
S4 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-9-18 254040]
S4 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-9-18 352920]

=============== Created Last 30 ================

2009-12-04 02:03:23 0 d-----w- c:\docume~1\luisca~1\applic~1\Malwarebytes
2009-12-04 02:03:19 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-04 02:03:17 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-04 02:03:17 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-04 02:03:17 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-03 02:30:14 0 d-----w- c:\program files\Trend Micro
2009-11-22 18:47:43 512000 ------w- c:\windows\system32\dllcache\jscript.dll
2009-11-21 18:45:19 0 d-----w- c:\windows\system32\scripting
2009-11-21 18:45:18 0 d-----w- c:\windows\system32\en
2009-11-21 18:45:18 0 d-----w- c:\windows\l2schemas
2009-11-21 18:45:17 0 d-----w- c:\windows\system32\bits
2009-11-21 18:39:57 0 d-----w- c:\windows\network diagnostic
2009-11-21 18:34:32 0 d-----w- c:\windows\EHome
2009-11-18 03:25:26 644400 ----a-w- c:\windows\system32\mscomct2.ocx
2009-11-15 07:07:31 0 d-----w- c:\program files\Windows Media Connect 2
2009-11-15 07:02:59 0 d-----w- c:\windows\system32\LogFiles
2009-11-11 02:41:54 0 d-----w- c:\windows\pss
2009-11-07 21:18:20 552 ----a-w- c:\windows\system32\d3d8caps.dat
2009-11-06 15:13:02 0 d-----w- c:\windows\system32\wbem\Repository
2009-11-06 05:42:02 1324 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2009-12-05 00:21:28 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-05 00:21:28 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2009-10-29 02:54:25 63 ----a-w- c:\documents and settings\luis castro\jagex_runescape_preferences2.dat
2009-10-29 02:50:02 38 ----a-w- c:\documents and settings\luis castro\jagex_runescape_preferences.dat
2009-10-19 23:53:44 3070976 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-14 14:05:02 49168 ---ha-w- c:\windows\system32\mlfcache.dat
2009-09-25 05:37:11 667136 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:37:11 667136 ------w- c:\windows\system32\dllcache\wininet.dll
2009-09-25 05:37:11 627712 ------w- c:\windows\system32\dllcache\urlmon.dll
2009-09-25 05:37:10 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2009-09-25 05:37:09 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-25 05:37:09 81920 ------w- c:\windows\system32\dllcache\ieencode.dll
2009-09-18 13:21:37 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2006-08-01 06:59:36 22 --sha-w- c:\windows\sminst\HPCD.SYS

============= FINISH: 20:38:37.23 ===============

Thethetheluis
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Re: Please help me with my virus problem!

Post by Thethetheluis on 6th December 2009, 4:39 am

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 9/17/2009 11:45:32 PM
System Uptime: 12/5/2009 11:47:09 AM (9 hours ago)

Motherboard: Hewlett-Packard | | 30AE
Processor: Mobile AMD Sempron(tm) Processor 3300+ | U23 | 1989/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 47 GiB total, 18.368 GiB free.
D: is FIXED (FAT32) - 8 GiB total, 0.426 GiB free.
E: is CDROM ()
F: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_30A4103C&REV_10\4&13826118&0&30A4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_30A4103C&REV_10\4&13826118&0&30A4
Service: RTL8023xp

==== System Restore Points ===================

RP1: 11/10/2009 7:23:52 PM - System Checkpoint
RP2: 11/11/2009 1:29:53 AM - Software Distribution Service 3.0
RP3: 11/12/2009 8:00:02 AM - System Checkpoint
RP4: 11/14/2009 10:50:30 PM - Installed Windows Media Player 10
RP5: 11/14/2009 11:01:11 PM - Software Distribution Service 3.0
RP6: 11/15/2009 1:22:44 AM - Software Distribution Service 3.0
RP7: 11/15/2009 11:33:12 PM - Software Distribution Service 3.0
RP8: 11/16/2009 6:04:20 AM - Software Distribution Service 3.0
RP9: 11/17/2009 8:18:46 PM - System Checkpoint
RP10: 11/18/2009 9:13:42 PM - System Checkpoint
RP11: 11/19/2009 9:29:59 PM - System Checkpoint
RP12: 11/21/2009 10:26:50 AM - Software Distribution Service 3.0
RP13: 11/22/2009 10:59:58 AM - System Checkpoint
RP14: 11/23/2009 12:53:28 AM - Software Distribution Service 3.0
RP15: 11/24/2009 11:29:35 AM - System Checkpoint
RP16: 11/25/2009 1:01:27 AM - Software Distribution Service 3.0
RP17: 11/26/2009 12:04:38 PM - System Checkpoint
RP18: 11/27/2009 9:48:27 PM - System Checkpoint
RP19: 11/29/2009 10:43:38 AM - System Checkpoint
RP20: 11/29/2009 6:55:09 PM - Installed Google SketchUp 7
RP21: 11/30/2009 7:28:58 PM - System Checkpoint
RP22: 12/2/2009 4:32:07 PM - System Checkpoint
RP23: 12/3/2009 5:04:18 PM - System Checkpoint
RP24: 12/4/2009 5:08:26 PM - System Checkpoint
RP25: 12/5/2009 6:05:15 PM - System Checkpoint

==== Installed Programs ======================

µTorrent
5 Card Slingo from Hewlett-Packard Laptops (remove only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Athlon 64 Processor Driver
ATI Control Panel
ATI Display Driver
avast! Antivirus
Bejeweled 2 Deluxe from Hewlett-Packard Laptops (remove only)
Big Kahuna Reef from Hewlett-Packard Laptops (remove only)
Blackhawk Striker 2 from Hewlett-Packard Laptops (remove only)
Blasterball 2 from Hewlett-Packard Laptops (remove only)
Boggle Supreme from Hewlett-Packard Laptops (remove only)
Bonjour
Bookworm Deluxe from Hewlett-Packard Laptops (remove only)
Bounce Symphony from Hewlett-Packard Laptops (remove only)
BufferChm
Carbonite Online Backup Setup
Chuzzle Deluxe from Hewlett-Packard Laptops (remove only)
Conexant AC-Link Audio
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
cp_PosterPrintConfig
cp_UpdateProjectsConfig
Crystal Maze from Hewlett-Packard Laptops (remove only)
CueTour
Customer Experience Enhancement
Destinations
DeviceManagementQFolder
Easy Internet Sign-up
FATE from Hewlett-Packard Laptops (remove only)
Final Drive Nitro from Hewlett-Packard Laptops (remove only)
Flip Words from Hewlett-Packard Laptops (remove only)
FullDPAppQFolder
Google Chrome
Google SketchUp 7
Google Toolbar for Internet Explorer
Google Update Helper
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Game Console and games
HP Help and Support
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP QuickPlay 2.0
HP Rhapsody
HP Software Update
HP User Guides--System Recovery
HP User Guides 0025
HP Wireless Assistant 2.00 C1
HpSdpAppCoreApp
Insaniquarium Deluxe from Hewlett-Packard Laptops (remove only)
InstantShareDevices
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 15
Jewel Quest from Hewlett-Packard Laptops (remove only)
Lemonade Tycoon 2 from Hewlett-Packard Laptops (remove only)
Lexibox Deluxe from Hewlett-Packard Laptops (remove only)
LightScribe 1.4.56.1
MagicDisc 2.7.106
Mah Jong Quest from Hewlett-Packard Laptops (remove only)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Money 2006
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
Mozilla Firefox (3.5.5)
MSN
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 4.5
Oasis from Hewlett-Packard Laptops (remove only)
Office 2003 Trial Assistant
OptionalContentQFolder
PhotoGallery
Polar Bowler from Hewlett-Packard Laptops (remove only)
Polar Golfer from Hewlett-Packard Laptops (remove only)
Power Tab Editor 1.7
Puzzle Express from Hewlett-Packard Laptops (remove only)
Quick Launch Buttons 5.20 F2
Quicken 2006
QuickTime
RandMap
RealPlayer
SCRABBLE from Hewlett-Packard Laptops (remove only)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Segoe UI
SkinsHP1
Skype™ 4.1
Slingo Deluxe from Hewlett-Packard Laptops (remove only)
Slyder from Hewlett-Packard Laptops (remove only)
Snowboard SuperJam
Soft Data Fax Modem with SmartCP
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Sonic_PrimoSDK
Super Granny from Hewlett-Packard Laptops (remove only)
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
TIPCI
TourSetup
Tradewinds Classic
Tradewinds from Hewlett-Packard Laptops (remove only)
Unload
Update for Windows XP (KB951978)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Warcraft III
WebFldrs XP
WildTangent Web Driver
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Wireless Home Network Setup
Zuma Deluxe from Hewlett-Packard Laptops (remove only)

==== Event Viewer Messages From Past Week ========

12/3/2009 6:14:48 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
12/3/2009 6:14:48 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
12/3/2009 6:14:48 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
12/3/2009 6:14:47 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AliIde IntelIde Pcmcia ViaIde
12/1/2009 6:09:03 AM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0014A578C16C. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
11/30/2009 9:04:55 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. .
11/30/2009 9:04:55 PM, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8e\MFC80U.DLL. Reference error message: The operation completed successfully. .
11/30/2009 9:04:55 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.

==== End Of File ===========================

Thethetheluis
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Re: Please help me with my virus problem!

Post by Belahzur on 6th December 2009, 12:04 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    µTorrent
    Ask Toolbar
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 15

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Please help me with my virus problem!

Post by Thethetheluis on 6th December 2009, 6:41 pm

Wait so Utorrent has a virus???????????

Thethetheluis
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Re: Please help me with my virus problem!

Post by Belahzur on 7th December 2009, 1:19 am

No, but P2P clients are dangerous, anything you download could be infected, so we ask all P2P programs be removed.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 7th December 2009, 1:44 am

Well can't I just scan the downloaded files for viruses?

Thethetheluis
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Re: Please help me with my virus problem!

Post by Belahzur on 7th December 2009, 8:59 pm

Yes, but your missing the point. Virus scanners only detect what they can, they wont detect new malware if they don't get a sample before it infects someone and spreads worldwide.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 8th December 2009, 2:45 am

Ok fine I'll do it. Sad tearing

Also if you guys have all these programs that came from your website why don't you guys just make one program that does it all instead of multiple programs.

Also: When I tried to remove Ask Toolbar I got this:
Error 1905.Module C:/Program
Files/Ask.com/GenericAskToolbar.dll failed to
unregister. HRESULT-2147220472. Contact your
support personnel.

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Re: Please help me with my virus problem!

Post by Thethetheluis on 8th December 2009, 2:47 am

NVM It said that but what I didn't noticed is it still deleted it so it's all good.

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Re: Please help me with my virus problem!

Post by Thethetheluis on 8th December 2009, 3:26 am

ComboFix 09-12-07.05 - luis castro 12/07/2009 19:13.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.166 [GMT -8:00]
Running from: c:\documents and settings\luis castro\Desktop\Combo-Fix.exe
AV: avast! antivirus 4.8.1351 [VPS 091104-1] *On-access scanning disabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\luis castro\Local Settings\Application Data\rrgofl
c:\documents and settings\luis castro\Local Settings\Application Data\rrgofl\vvgwsysguard.exe
c:\windows\system32\_000006_.tmp.dll
c:\windows\system32\_000007_.tmp.dll
c:\windows\system32\_000008_.tmp.dll
c:\windows\system32\_000009_.tmp.dll
c:\windows\system32\_000010_.tmp.dll
c:\windows\system32\_000022_.tmp.dll
c:\windows\system32\_000023_.tmp.dll
c:\windows\system32\_000024_.tmp.dll
c:\windows\system32\_000025_.tmp.dll
D:\Autorun.inf

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it :p
.
((((((((((((((((((((((((( Files Created from 2009-11-08 to 2009-12-08 )))))))))))))))))))))))))))))))
.

2009-12-04 02:03 . 2009-12-04 02:03 -------- d-----w- c:\documents and settings\luis castro\Application Data\Malwarebytes
2009-12-04 02:03 . 2009-12-04 00:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-04 02:03 . 2009-12-04 02:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-04 02:03 . 2009-12-04 02:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-04 02:03 . 2009-12-04 00:13 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-03 06:53 . 2009-12-03 06:53 -------- d-----w- c:\documents and settings\luis castro\Local Settings\Application Data\Identities
2009-12-03 02:30 . 2009-12-03 02:30 -------- d-----w- c:\program files\Trend Micro
2009-12-02 06:32 . 2009-12-02 06:32 -------- d-----w- c:\documents and settings\Guest\Local Settings\Application Data\Mozilla
2009-12-02 06:30 . 2009-12-03 00:05 -------- d-----w- c:\documents and settings\Guest\Tracing
2009-11-22 18:47 . 2009-08-13 15:16 512000 ------w- c:\windows\system32\dllcache\jscript.dll
2009-11-21 18:45 . 2009-11-21 18:45 -------- d-----w- c:\windows\system32\scripting
2009-11-21 18:45 . 2009-11-21 18:45 -------- d-----w- c:\windows\l2schemas
2009-11-21 18:45 . 2009-11-21 18:45 -------- d-----w- c:\windows\system32\en
2009-11-21 18:45 . 2009-11-21 18:45 -------- d-----w- c:\windows\system32\bits
2009-11-21 18:34 . 2009-11-21 18:34 -------- d-----w- c:\windows\EHome
2009-11-15 07:15 . 2008-04-14 00:12 26624 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll
2009-11-15 07:07 . 2009-11-15 07:07 -------- d-----w- c:\program files\Windows Media Connect 2
2009-11-15 07:02 . 2009-11-15 07:05 -------- d-----w- c:\windows\system32\drivers\UMDF
2009-11-15 07:02 . 2009-11-15 07:02 -------- d-----w- c:\windows\system32\LogFiles

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-08 02:46 . 2006-02-28 04:51 -------- d-----w- c:\program files\Java
2009-12-08 02:42 . 2009-09-20 19:54 -------- d-----w- c:\program files\Ask.com
2009-12-08 02:41 . 2009-09-20 19:50 -------- d-----w- c:\documents and settings\luis castro\Application Data\uTorrent
2009-12-05 10:42 . 2009-09-18 13:26 -------- d-----w- c:\documents and settings\luis castro\Application Data\HP
2009-12-05 00:21 . 2004-08-04 00:59 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-11-30 03:21 . 2009-09-20 04:58 -------- d-----w- c:\documents and settings\luis castro\Application Data\Skype
2009-11-30 02:55 . 2006-02-28 05:42 -------- d-----w- c:\program files\Google
2009-11-30 00:06 . 2009-09-20 04:59 -------- d-----w- c:\documents and settings\luis castro\Application Data\skypePM
2009-11-28 22:15 . 2009-11-06 05:42 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-23 22:31 . 2009-09-30 23:42 -------- d-----w- c:\program files\Warcraft III
2009-11-21 18:48 . 2004-08-07 13:10 79395 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-11-15 23:04 . 2009-10-08 22:35 -------- d-----w- c:\program files\Empire Earth
2009-11-13 00:00 . 2006-02-28 05:36 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-11-07 21:18 . 2009-11-07 21:18 552 ----a-w- c:\windows\system32\d3d8caps.dat
2009-11-06 15:12 . 2009-11-04 06:09 -------- d-----w- c:\program files\BitZipper
2009-11-04 06:10 . 2009-11-04 06:10 -------- d-----w- c:\documents and settings\luis castro\Application Data\BitZipper
2009-11-01 18:23 . 2009-10-10 04:50 62728 ----a-w- c:\documents and settings\Guest\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-29 02:54 . 2009-10-29 02:49 63 ----a-w- c:\documents and settings\luis castro\jagex_runescape_preferences2.dat
2009-10-29 02:50 . 2009-10-29 02:41 38 ----a-w- c:\documents and settings\luis castro\jagex_runescape_preferences.dat
2009-10-27 13:52 . 2009-10-27 13:52 -------- d-----w- c:\documents and settings\luis castro\Application Data\Sonic
2009-10-25 18:59 . 2009-09-21 05:57 -------- d-----w- c:\documents and settings\luis castro\Application Data\Apple Computer
2009-10-14 14:05 . 2009-10-14 14:05 49168 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-13 00:38 . 2009-10-08 22:31 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
2009-10-11 16:45 . 2009-09-18 06:46 62728 ----a-w- c:\documents and settings\luis castro\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-11 00:49 . 2009-10-11 00:49 3310 ----a-r- c:\documents and settings\luis castro\Application Data\Microsoft\Installer\{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}\_16496df1.exe
2009-10-11 00:49 . 2009-10-11 00:49 1078 ----a-r- c:\documents and settings\luis castro\Application Data\Microsoft\Installer\{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}\_69525f90.exe
2009-10-11 00:49 . 2009-10-11 00:49 1078 ----a-r- c:\documents and settings\luis castro\Application Data\Microsoft\Installer\{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}\_4ae13d6c.exe
2009-10-11 00:49 . 2009-10-11 00:49 1078 ----a-r- c:\documents and settings\luis castro\Application Data\Microsoft\Installer\{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}\_2cd672ae.exe
2009-10-11 00:49 . 2009-10-11 00:49 1078 ----a-r- c:\documents and settings\luis castro\Application Data\Microsoft\Installer\{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}\_294823.exe
2009-10-11 00:49 . 2009-10-11 00:49 1078 ----a-r- c:\documents and settings\luis castro\Application Data\Microsoft\Installer\{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}\_18be6784.exe
2009-10-11 00:49 . 2009-10-11 00:49 -------- d-----w- c:\program files\Power Tab Software
2009-10-11 00:37 . 2009-10-11 00:37 -------- d-----w- c:\documents and settings\luis castro\Application Data\AdobeUM
2009-10-11 00:37 . 2009-10-11 00:37 -------- d-----w- c:\program files\Common Files\Adobe
2009-10-10 04:55 . 2009-10-10 04:50 128 ----a-w- c:\documents and settings\Guest\Local Settings\Application Data\fusioncache.dat
2009-10-04 16:25 . 2009-10-04 16:25 1961720 ----a-w- c:\documents and settings\luis castro\Application Data\Macromedia\Flash Player\[You must be registered and logged in to see this link.]
2009-09-25 05:37 . 2004-08-04 08:00 667136 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:37 . 2004-08-04 08:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-20 04:59 . 2009-09-20 04:59 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2009-09-19 18:21 . 2009-09-19 18:20 15446136 ----a-w- c:\documents and settings\All Users\Application Data\WildTangent\My HP Game Console\Downloads\Installers\SetupGamesClient.exe
2009-09-18 13:21 . 2009-09-18 13:21 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-18 06:48 . 2009-09-18 06:46 134 ----a-w- c:\documents and settings\luis castro\Local Settings\Application Data\fusioncache.dat
2009-09-11 14:18 . 2004-08-04 08:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-09 04:43 . 2009-09-09 04:43 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.0.70\SetupAdmin.exe
2006-08-01 06:59 . 2009-09-18 05:38 22 --sha-w- c:\windows\SMINST\HPCD.SYS
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-12-13 507904]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-10-05 198160]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Photosmart Premier Fast Start.lnk
backup=c:\windows\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^luis castro^Start Menu^Programs^Startup^MagicDisc.lnk]
path=c:\documents and settings\luis castro\Start Menu\Programs\Startup\MagicDisc.lnk
backup=c:\windows\pss\MagicDisc.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
2005-11-11 05:05 344064 ----a-w- c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\avast!]
2009-08-17 16:07 81000 ----a-w- c:\progra~1\ALWILS~1\Avast4\ashDisp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CarboniteSetupLite]
2009-08-01 01:38 283792 ----a-w- c:\program files\Carbonite\CarbonitePreinstaller.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cpqset]
2005-08-01 22:26 233534 ----a-w- c:\program files\HPQ\Default Settings\Cpqset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eabconfg.cpl]
2005-12-07 18:56 409600 ----a-w- c:\program files\HPQ\Quick Launch Buttons\eabservr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2009-09-18 05:58 133104 ----atw- c:\documents and settings\luis castro\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-02-17 07:11 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-09-09 04:09 305440 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2009-07-26 23:44 3883856 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
2005-12-12 19:39 94208 ----a-w- c:\program files\HP\QuickPlay\QPService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 08:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RecGuard]
2005-10-11 18:23 1187840 ----a-w- c:\windows\SMINST\Recguard.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2005-06-19 20:50 729178 ----a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2009-10-05 06:20 198160 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Empire Earth\\Empire Earth.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [9/18/2009 6:16 AM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [9/18/2009 6:16 AM 20560]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [8/22/2005 1:06 AM 231424]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [10/6/2009 7:47 PM 133104]
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride =
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
FF - ProfilePath - c:\documents and settings\luis castro\Application Data\Mozilla\Firefox\Profiles\i271sulc.default\
FF - component: c:\program files\Real\RealPlayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\luis castro\Local Settings\Application Data\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe
AddRemove-HP Rhapsody - c:\progra~1\HPRHAP~1\Unwise32.exe
AddRemove-Microsoft Interactive Training - c:\windows\IsUninst.exe -fc:\windows\orun32.isu



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-12-07 19:22
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(616)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-12-07 19:25
ComboFix-quarantined-files.txt 2009-12-08 03:24

Pre-Run: 19,846,860,800 bytes free
Post-Run: 21,488,783,360 bytes free

Current=3 Default=3 Failed=1 LastKnownGood=4 Sets=1,2,3,4
- - End Of File - - 7A2CDC1CAACD0512AD2C3AC4A1CE4E57

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Re: Please help me with my virus problem!

Post by Belahzur on 8th December 2009, 9:31 pm

Hello.

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    c:\program files\Ask.com
    c:\documents and settings\luis castro\Application Data\uTorrent
    c:\program files\BitZipper
    c:\documents and settings\luis castro\Application Data\BitZipper


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 9th December 2009, 12:15 am

========== FILES ==========
c:\program files\Ask.com folder moved successfully.
c:\documents and settings\luis castro\Application Data\uTorrent folder moved successfully.
c:\program files\BitZipper\language folder moved successfully.
c:\program files\BitZipper\help folder moved successfully.
c:\program files\BitZipper\data folder moved successfully.
c:\program files\BitZipper folder moved successfully.
c:\documents and settings\luis castro\Application Data\BitZipper folder moved successfully.

OTM by OldTimer - Version 3.1.2.2 log created on 12082009_161422

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Re: Please help me with my virus problem!

Post by Belahzur on 9th December 2009, 12:43 am

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?


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Re: Please help me with my virus problem!

Post by Thethetheluis on 9th December 2009, 2:03 am

Well, thanks for the help SmileSmileSmileSmile

Also what programs should I keep and what can I get rid of? out of all the programs I had to download.

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Re: Please help me with my virus problem!

Post by Belahzur on 9th December 2009, 3:02 pm

Delete everything, but keep MBAM.


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Re: Please help me with my virus problem!

Post by Thethetheluis on 9th December 2009, 3:08 pm

Ok that's what I was thinkin. Thanks for the help Smile

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