Win21/Nuquel.e and BankerFox removal

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Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 2nd December 2009, 4:48 am

I have recently gotten this virus on my computer and have been looking for a way to remove it.

I have Windows XP and I am not able to download anything to help me remove it. I am also not able to boot in safe mode. When I try to do that I just get a blue screen with a question mark in the upper left hand corner.

Any help that can be offered would be greatly appreciated.

Thank You

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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 2nd December 2009, 8:46 pm

Hello.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 8th December 2009, 9:17 pm

Ok,

On the first link after I tried to download it. It said application can not be executed the file dda.scr is infected.

It also said windows can not access the specified path may not have the appropriate permissions.

The second like just pops up looking like hieroglyphics.

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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 8th December 2009, 9:38 pm

Please download SystemLook from one of the links below and save it to your Desktop.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:

    :filefind
    scecli.dll
    netlogon.dll
    eventlog.dll
    cngaudit.dll

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt


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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 8th December 2009, 10:59 pm

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 16:48 on 08/12/2009 by Brandon (Administrator - Elevation successful)

========== filefind ==========

Searching for "scecli.dll"
C:\i386\scecli.dll --a--c 180224 bytes [18:42 22/08/2006] [10:00 04/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\scecli.dll --a--- 181248 bytes [14:57 27/08/2008] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084
C:\WINDOWS\system32\scecli.dll --a--- 180224 bytes [17:51 10/08/2004] [10:00 04/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A

Searching for "netlogon.dll"
C:\i386\netlogon.dll --a--c 407040 bytes [18:40 22/08/2006] [10:00 04/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\$NtUninstallKB968389$\netlogon.dll -----c 407040 bytes [03:06 13/10/2009] [10:00 04/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\netlogon.dll --a--- 407040 bytes [14:57 27/08/2008] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550
C:\WINDOWS\system32\dllcache\netlogon.dll ------ 408064 bytes [18:46 06/02/2009] [18:46 06/02/2009] 6C476D33D82F1054849790181E8F7772
C:\WINDOWS\system32\netlogon.dll --a--- 408064 bytes [17:51 10/08/2004] [18:46 06/02/2009] 6C476D33D82F1054849790181E8F7772

Searching for "eventlog.dll"

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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 9th December 2009, 12:29 am

Hello.
Was the log cut off there after searching for eventlog.dll?


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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 9th December 2009, 12:45 am

It looks like that happened here is an update



SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 16:48 on 08/12/2009 by Brandon (Administrator - Elevation successful)

========== filefind ==========

Searching for "scecli.dll"
C:\i386\scecli.dll --a--c 180224 bytes [18:42 22/08/2006] [10:00 04/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\scecli.dll --a--- 181248 bytes [14:57 27/08/2008] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084
C:\WINDOWS\system32\scecli.dll --a--- 180224 bytes [17:51 10/08/2004] [10:00 04/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A

Searching for "netlogon.dll"
C:\i386\netlogon.dll --a--c 407040 bytes [18:40 22/08/2006] [10:00 04/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\$NtUninstallKB968389$\netlogon.dll -----c 407040 bytes [03:06 13/10/2009] [10:00 04/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\netlogon.dll --a--- 407040 bytes [14:57 27/08/2008] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550
C:\WINDOWS\system32\dllcache\netlogon.dll ------ 408064 bytes [18:46 06/02/2009] [18:46 06/02/2009] 6C476D33D82F1054849790181E8F7772
C:\WINDOWS\system32\netlogon.dll --a--- 408064 bytes [17:51 10/08/2004] [18:46 06/02/2009] 6C476D33D82F1054849790181E8F7772

Searching for "eventlog.dll"
C:\i386\eventlog.dll --a--c 55808 bytes [18:38 22/08/2006] [10:00 04/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll --a--- 56320 bytes [14:56 27/08/2008] [00:11 14/04/2008] 6D4FEB43EE538FC5428CC7F0565AA656
C:\WINDOWS\system32\eventlog.dll --a--- 55808 bytes [17:51 10/08/2004] [10:00 04/08/2004] 82B24CB70E5944E6E34662205A2A5B78

Searching for "cngaudit.dll"
No files found.

-=End Of File=-

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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 9th December 2009, 12:53 am

it does how ever look like this time that I started them computer that the virus is in the quarantine box of my symatec anti virus.

I am also able to download open and run programs now.

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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 9th December 2009, 12:54 am

Hello.

Please download exeHelper from one of the two links.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 9th December 2009, 1:19 am

Here is the first one:

exeHelper by Raktor
Build 20091204
Run at 19:17:14 on 12/08/09
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Checking for bad files...
Deleting file C:\WINDOWS\system32\logon.exe
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--


Here is the second one:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:18:34 PM, on 12/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = [You must be registered and logged in to see this link.]
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2012F73E-7427-4AD8-9E9D-6CBA6E0053D4} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVP] "C:\Documents and Settings\All Users\Desktop\Kaspersky Lab Tool\setup_7.0.0.180_19.12.2007_13-35[1].exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [uhcqflxt] C:\Documents and Settings\Brandon\Local Settings\Application Data\qldiij\lnjxsysguard.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [uhcqflxt] C:\Documents and Settings\Brandon\Local Settings\Application Data\qldiij\lnjxsysguard.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Filter hijack: text/html - {97542ce6-3d5a-468d-bd8c-6bd604009c7f} - C:\WINDOWS\mark_32.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: setup_7.0.0.180_19.12.2007_13-35[1] - Unknown owner - C:\Documents and Settings\All Users\Desktop\Kaspersky Lab Tool\setup_7.0.0.180_19.12.2007_13-35[1].exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 12055 bytes

russell.mcnamara
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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 9th December 2009, 2:41 pm

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: (no name) - {2012F73E-7427-4AD8-9E9D-6CBA6E0053D4} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)
    O4 - HKLM\..\Run: [uhcqflxt] C:\Documents and Settings\Brandon\Local Settings\Application Data\qldiij\lnjxsysguard.exe
    O4 - HKCU\..\Run: [uhcqflxt] C:\Documents and Settings\Brandon\Local Settings\Application Data\qldiij\lnjxsysguard.exe
    O18 - Filter hijack: text/html - {97542ce6-3d5a-468d-bd8c-6bd604009c7f} - C:\WINDOWS\mark_32.dll



  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 9th December 2009, 6:12 pm

Malwarebytes' Anti-Malware 1.42
Database version: 3331
Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

12/9/2009 12:05:16 PM
mbam-log-2009-12-09 (12-05-16).txt

Scan type: Quick Scan
Objects scanned: 111501
Time elapsed: 9 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\main.bho (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\main.bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{986a8ac1-ab4d-4f41-9068-4b01c0197867} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{8e3c68cd-f500-4a2a-8cb9-132bb38c3573} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\videoPl.chl (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Information Center (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Brandon\Local Settings\Temp\574.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Brandon\Local Settings\Temporary Internet Files\Content.IE5\0HCEP3HZ\op[1].exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Shared\lib.sig (Adware.Deepdive) -> Quarantined and deleted successfully.
C:\WINDOWS\hosts (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\AntiSpyware Scheduled Scan.job (Rogue.AntiSpyware) -> Quarantined and deleted successfully.

russell.mcnamara
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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 9th December 2009, 6:43 pm

Hello.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 9th December 2009, 9:29 pm

DDS (Ver_09-12-01.01) - NTFSx86
Run by Brandon at 15:25:03.90 on Wed 12/09/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1014.336 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Brandon\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
uDefault_Page_URL = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar5.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar5.dll
TB: {F2BADA0D-FD61-45EF-A994-64A073FD6613} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: []
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [AVP] "c:\documents and settings\all users\desktop\kaspersky lab tool\setup_7.0.0.180_19.12.2007_13-35[1].exe"
mRun: [pccguide.exe] "c:\program files\trend micro\internet security 12\pccguide.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [DLCFCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCFtime.dll,_RunDLLEntry@16
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - [You must be registered and logged in to see this link.]
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - [You must be registered and logged in to see this link.]
DPF: {31435657-9980-0010-8000-00AA00389B71} - [You must be registered and logged in to see this link.]
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} - [You must be registered and logged in to see this link.]
Filter: text/html - {97542ce6-3d5a-468d-bd8c-6bd604009c7f} -
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\brandon\applic~1\mozilla\firefox\profiles\jqrkndu8.default\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-12-1 207280]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-10-29 587096]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-12-1 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091209.002\naveng.sys [2009-12-9 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091209.002\navex15.sys [2009-12-9 1323568]
S1 klif;Klif;c:\windows\system32\drivers\klif.sys --> c:\windows\system32\drivers\klif.sys [?]
S2 setup_7.0.0.180_19.12.2007_13-35[1];setup_7.0.0.180_19.12.2007_13-35[1];"c:\documents and settings\all users\desktop\kaspersky lab tool\setup_7.0.0.180_19.12.2007_13-35[1].exe" -r --> c:\documents and settings\all users\desktop\kaspersky lab tool\setup_7.0.0.180_19.12.2007_13-35[1].exe [?]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-8-8 30192]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-3-14 116416]
S3 SDTHOOK;SDTHOOK;c:\windows\system32\drivers\SDTHOOK.SYS [2008-1-9 44928]

=============== Created Last 30 ================

2009-12-09 16:29:04 0 d-----w- c:\docume~1\brandon\applic~1\Malwarebytes
2009-12-09 16:28:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-09 16:28:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-09 16:28:56 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-09 16:28:56 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-09 01:18:18 0 d-----w- c:\program files\Trend Micro
2009-12-02 03:49:18 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-12-02 03:49:18 229304 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-12-02 03:49:15 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-12-02 03:49:15 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-12-02 03:49:15 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-12-02 03:49:15 207280 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-12-02 03:49:08 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2009-12-02 03:49:08 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-12-02 03:48:56 0 d-----w- c:\program files\Spyware Doctor
2009-12-02 03:48:56 0 d-----w- c:\program files\common files\PC Tools
2009-12-02 03:48:56 0 d-----w- c:\docume~1\brandon\applic~1\PC Tools
2009-12-02 03:48:56 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools

==================== Find3M ====================

2009-10-24 16:45:23 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-10-21 04:08:54 3598336 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-09-11 14:03:37 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:03:37 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2008-01-09 16:40:54 765984 --sha-w- c:\windows\system32\drivers\fidbox.dat

============= FINISH: 15:28:01.37 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/14/2006 5:00:04 PM
System Uptime: 12/9/2009 2:33:57 PM (1 hours ago)

Motherboard: Dell Inc. | | 0KD882
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz | Microprocessor | 1596/133mhz
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz | Microprocessor | 1596/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 81 GiB total, 54.806 GiB free.
D: is FIXED (NTFS) - 26 GiB total, 26.25 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP543: 9/2/2009 10:45:35 PM - Software Distribution Service 3.0
RP544: 9/4/2009 11:03:01 AM - Software Distribution Service 3.0
RP545: 9/4/2009 4:05:14 PM - Software Distribution Service 3.0
RP546: 9/5/2009 3:00:16 AM - Software Distribution Service 3.0
RP547: 9/5/2009 6:08:58 PM - Software Distribution Service 3.0
RP548: 9/6/2009 3:45:56 PM - Software Distribution Service 3.0
RP549: 9/6/2009 4:36:39 PM - Software Distribution Service 3.0
RP550: 9/8/2009 9:31:26 AM - Software Distribution Service 3.0
RP551: 9/8/2009 10:32:44 PM - Software Distribution Service 3.0
RP552: 9/9/2009 10:51:39 PM - Software Distribution Service 3.0
RP553: 9/11/2009 9:51:33 AM - Software Distribution Service 3.0
RP554: 9/12/2009 3:00:19 AM - Software Distribution Service 3.0
RP555: 9/12/2009 2:01:41 PM - Software Distribution Service 3.0
RP556: 9/13/2009 7:22:52 PM - System Checkpoint
RP557: 9/13/2009 9:13:12 PM - Software Distribution Service 3.0
RP558: 9/14/2009 9:17:06 PM - System Checkpoint
RP559: 9/14/2009 10:08:17 PM - Software Distribution Service 3.0
RP560: 9/15/2009 11:03:31 PM - Software Distribution Service 3.0
RP561: 9/17/2009 12:00:22 AM - Software Distribution Service 3.0
RP562: 9/18/2009 10:08:55 AM - Software Distribution Service 3.0
RP563: 9/19/2009 12:05:24 PM - Software Distribution Service 3.0
RP564: 9/20/2009 11:19:07 AM - Software Distribution Service 3.0
RP565: 9/20/2009 11:08:35 PM - Software Distribution Service 3.0
RP566: 9/21/2009 11:15:54 PM - Software Distribution Service 3.0
RP567: 9/22/2009 10:25:52 PM - Software Distribution Service 3.0
RP568: 9/23/2009 11:04:26 PM - Software Distribution Service 3.0
RP569: 9/25/2009 9:35:41 AM - Software Distribution Service 3.0
RP570: 9/25/2009 11:51:52 PM - Software Distribution Service 3.0
RP571: 9/27/2009 12:24:36 AM - Software Distribution Service 3.0
RP572: 9/27/2009 10:27:18 PM - Software Distribution Service 3.0
RP573: 9/28/2009 11:04:40 PM - Software Distribution Service 3.0
RP574: 9/29/2009 11:26:37 PM - Software Distribution Service 3.0
RP575: 9/30/2009 11:45:48 PM - System Checkpoint
RP576: 10/1/2009 1:16:22 AM - Software Distribution Service 3.0
RP577: 10/2/2009 8:59:13 AM - Software Distribution Service 3.0
RP578: 10/2/2009 2:13:54 PM - Software Distribution Service 3.0
RP579: 10/4/2009 3:41:09 PM - System Checkpoint
RP580: 10/4/2009 10:06:41 PM - Software Distribution Service 3.0
RP581: 10/5/2009 10:40:28 PM - System Checkpoint
RP582: 10/5/2009 11:16:49 PM - Software Distribution Service 3.0
RP583: 10/6/2009 11:14:13 PM - Software Distribution Service 3.0
RP584: 10/7/2009 11:14:40 PM - System Checkpoint
RP585: 10/8/2009 3:00:16 AM - Software Distribution Service 3.0
RP586: 10/8/2009 10:27:46 PM - Software Distribution Service 3.0
RP587: 10/10/2009 5:15:03 PM - Software Distribution Service 3.0
RP588: 10/11/2009 3:00:16 AM - Software Distribution Service 3.0
RP589: 10/11/2009 10:32:25 PM - Software Distribution Service 3.0
RP590: 10/12/2009 10:05:09 PM - Software Distribution Service 3.0
RP591: 10/13/2009 10:40:08 PM - System Checkpoint
RP592: 10/13/2009 11:22:23 PM - Software Distribution Service 3.0
RP593: 11/14/2009 5:30:15 PM - System Checkpoint
RP594: 11/15/2009 6:23:41 PM - System Checkpoint
RP595: 11/16/2009 10:47:54 AM - Software Distribution Service 3.0
RP596: 11/17/2009 4:32:17 PM - Software Distribution Service 3.0
RP597: 11/18/2009 3:00:17 AM - Software Distribution Service 3.0
RP598: 11/18/2009 5:31:58 PM - Software Distribution Service 3.0
RP599: 11/19/2009 9:57:35 AM - Software Distribution Service 3.0
RP600: 11/19/2009 10:47:38 PM - Software Distribution Service 3.0
RP601: 10/20/2009 2:45:48 PM - System Checkpoint
RP602: 10/20/2009 11:25:57 PM - Software Distribution Service 3.0
RP603: 10/21/2009 4:04:46 PM - Software Distribution Service 3.0
RP604: 10/21/2009 10:08:29 PM - Software Distribution Service 3.0
RP605: 10/24/2009 12:31:44 PM - System Checkpoint
RP606: 10/25/2009 3:00:17 AM - Software Distribution Service 3.0
RP607: 10/25/2009 5:50:19 PM - Software Distribution Service 3.0
RP608: 10/26/2009 9:45:07 AM - Software Distribution Service 3.0
RP609: 10/26/2009 10:27:52 PM - Software Distribution Service 3.0
RP610: 10/27/2009 10:40:35 PM - System Checkpoint
RP611: 10/27/2009 11:10:46 PM - Software Distribution Service 3.0
RP612: 10/28/2009 11:10:56 PM - Software Distribution Service 3.0
RP613: 10/30/2009 12:00:22 AM - System Checkpoint
RP614: 10/30/2009 7:14:19 AM - Software Distribution Service 3.0
RP615: 10/30/2009 4:08:42 PM - Software Distribution Service 3.0
RP616: 11/1/2009 9:31:59 PM - System Checkpoint
RP617: 11/1/2009 11:00:23 PM - Software Distribution Service 3.0
RP618: 11/3/2009 12:23:05 AM - Software Distribution Service 3.0
RP619: 11/4/2009 12:19:01 AM - Software Distribution Service 3.0
RP620: 11/4/2009 5:02:59 PM - Software Distribution Service 3.0
RP621: 11/4/2009 10:57:55 PM - Software Distribution Service 3.0
RP622: 11/5/2009 11:05:48 PM - System Checkpoint
RP623: 11/6/2009 1:04:04 AM - Software Distribution Service 3.0
RP624: 11/6/2009 11:11:09 PM - Software Distribution Service 3.0
RP625: 11/7/2009 10:16:00 PM - System Checkpoint
RP626: 11/7/2009 11:15:53 PM - Software Distribution Service 3.0
RP627: 11/8/2009 9:31:33 AM - Software Distribution Service 3.0
RP628: 11/9/2009 8:11:36 AM - Software Distribution Service 3.0
RP629: 11/9/2009 11:19:28 PM - Software Distribution Service 3.0
RP630: 11/11/2009 10:01:32 AM - Software Distribution Service 3.0
RP631: 11/12/2009 12:09:02 AM - Software Distribution Service 3.0
RP632: 11/13/2009 10:33:05 AM - Software Distribution Service 3.0
RP633: 11/14/2009 11:08:02 AM - Software Distribution Service 3.0
RP634: 11/15/2009 10:26:18 AM - Software Distribution Service 3.0
RP635: 11/15/2009 10:53:31 PM - Software Distribution Service 3.0
RP636: 11/16/2009 11:03:25 PM - Software Distribution Service 3.0
RP637: 11/17/2009 10:55:05 PM - Software Distribution Service 3.0
RP638: 11/18/2009 10:12:48 PM - Software Distribution Service 3.0
RP639: 11/19/2009 7:10:19 PM - Software Distribution Service 3.0
RP640: 11/20/2009 4:01:29 PM - Software Distribution Service 3.0
RP641: 11/23/2009 12:58:16 PM - System Checkpoint
RP642: 11/23/2009 10:53:01 PM - Software Distribution Service 3.0
RP643: 11/24/2009 12:20:15 PM - Software Distribution Service 3.0
RP644: 11/25/2009 5:28:18 AM - Software Distribution Service 3.0
RP645: 11/26/2009 3:00:23 AM - Software Distribution Service 3.0
RP646: 11/27/2009 3:00:26 AM - Software Distribution Service 3.0
RP647: 11/28/2009 3:00:19 AM - Software Distribution Service 3.0
RP648: 11/28/2009 9:56:15 PM - Software Distribution Service 3.0
RP649: 11/30/2009 10:05:55 AM - Software Distribution Service 3.0
RP650: 11/30/2009 10:54:19 PM - Software Distribution Service 3.0
RP651: 12/2/2009 7:29:12 PM - Software Distribution Service 3.0
RP652: 12/8/2009 7:13:25 PM - System Checkpoint

==== Installed Programs ======================

725plc32
Ad-Aware 2007
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0
Adobe Shockwave Player
AOLIcon
Apple Mobile Device Support
Apple Software Update
AviSynth 2.5
AXIS Camera Server Control
Banctec Service Agreement
Bonjour
Broadcom Management Programs
Conexant HDA D110 MDC V.92 Modem
Corel Photo Album 6
Dell Color Printer 725
Dell Digital Jukebox Driver
Dell Media Experience
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EarthLink setup files
EducateU
ELIcon
Games, Music, & Photos Launcher
Get High Speed Internet!
Google Desktop
Google Toolbar for Internet Explorer
GRE POWERPREP
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
Internet Service Offers Launcher
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
LiveUpdate 3.1 (Symantec Corporation)
Malwarebytes' Anti-Malware
MapSource
MapSource - City Select North America v7
mCore
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office XP Professional with FrontPage
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Software Update for Web Folders (English) 12
mIWA
mLogView
mMHouse
MobileMe Control Panel
Modem Helper
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.5.5)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
mWlsSafe
mWMI
mXML
mZConfig
NetWaiting
NetZeroInstallers
Norton Security Scan
Norton Security Scan (Symantec Corporation)
Petersons
PowerDVD 5.7
QuickSet
QuickTime
RealPlayer Basic
Search Assist
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spyware Doctor 7.0
Symantec AntiVirus
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Outlook 2007 Junk Email Filter (kb975960)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
URL Assistant
VCE 3.0 - General Patient Set
Viewpoint Media Player
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892627
Windows XP Hotfix - KB893056
WordPerfect Office 12

==== Event Viewer Messages From Past Week ========

12/9/2009 12:05:39 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the dlcf_device service to connect.
12/9/2009 12:05:39 PM, error: Service Control Manager [7000] - The dlcf_device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/9/2009 12:05:38 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service dlcf_device with arguments "" in order to run the server: {323CE21C-A448-40AA-BA74-7FCF1E441060}
12/8/2009 4:41:38 PM, error: DCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {BA126AD1-2166-11D1-B1D0-00805FC1270E} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool.
12/8/2009 4:14:39 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: klif
12/8/2009 4:14:32 PM, error: Service Control Manager [7000] - The setup_7.0.0.180_19.12.2007_13-35[1] service failed to start due to the following error: The system cannot find the path specified.
12/2/2009 7:26:39 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
12/2/2009 7:26:39 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.

==== End Of File ===========================

russell.mcnamara
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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 9th December 2009, 10:33 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Java 2 Runtime Environment, SE v1.4.2_03
    Viewpoint Media Player

How is the machine now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 9th December 2009, 11:31 pm

Everything seems to be working pretty well now. I am not having any problems with any programs popping up or pop ups while on the internet. The computer also appears as it is running at normal speeds

russell.mcnamara
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Re: Win21/Nuquel.e and BankerFox removal

Post by Belahzur on 10th December 2009, 1:15 am

Okay, this should be fine now then.


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Re: Win21/Nuquel.e and BankerFox removal

Post by russell.mcnamara on 11th December 2009, 1:15 am

Thank you for all your help. Don't know what I would have done if you guys were not here

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