antivirus system pro/nuqel.e and bankerfox.a problem

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antivirus system pro/nuqel.e and bankerfox.a problem

Post by azseb on 27th November 2009, 5:55 pm

Hello everyone,

I have problems with antivirus system pro/nuqel.e and bankerfox.a, i tried reading your guides for removal... but the thruth is my pc does not allow me to open anyfiles.... as soon as as triy to open a file tells me security warning and that the file i try to open is infected. The problem started 2 days ago. I usually use firefox but since the problem internet explorer opens to viagra pages and adult sites by itself. I would appreciate any help i can get. Smile

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Re: antivirus system pro/nuqel.e and bankerfox.a problem

Post by Belahzur on 27th November 2009, 11:39 pm

Please download exeHelper from one of the two links.
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  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


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Re: antivirus system pro/nuqel.e and bankerfox.a problem

Post by azseb on 28th November 2009, 7:20 pm

Hello I tried download exehelper with firefox and it says this download has been blocked by your security zone policy raktor.net. I tried internet explorer and It does not connect to the internet. let me know whats the next step, thanks Belahzur!!

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Re: antivirus system pro/nuqel.e and bankerfox.a problem

Post by azseb on 28th November 2009, 7:25 pm

Ok i changed security settings and i can download file, but once i open file i get a window that says exehelper.exe has encounter a problem and needs to close, we are sorry for the inconvenience it has a debug and send error report and dont sent buttons.

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Re: antivirus system pro/nuqel.e and bankerfox.a problem

Post by Belahzur on 29th November 2009, 1:58 am

What security program blocked it in the first place? can you disable that program?


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