Problem scanning in safe mode

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Problem scanning in safe mode

Post by Dididothat on 27th November 2009, 5:40 pm

Hi there,
hope someone can help me. Anti Virus System Pro attacked my laptop. I managed to download the Malwarebytes Anti-Malware in safe mode. I had to stay in safe mode as the virus will not let me open anything otherwise. The only problem is once it starts scanning my computer shuts down. What am I doing wrong??
Thanks in advance.
Annie

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Re: Problem scanning in safe mode

Post by Belahzur on 27th November 2009, 11:38 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Problem scanning in safe mode

Post by Dididothat on 27th November 2009, 11:59 pm

Thanks so much for responding so quickly. I actually think I am all set. I turned my comp off for a couple of hours and tried it again and it worked fine, managed to scan without it shutting down.
Thanks a bunch!

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