Can't remove w32.tidserv from Vista

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Can't remove w32.tidserv from Vista

Post by playingby on Fri Nov 27, 2009 5:37 am

Hi there, I'm new to the forum.

I installed Norton Internet Security on my Vista today, right after which my internet explorer started crashing and the NIS kept warning me about it having blocked a "w32.tidserv" Virus (but not removing it).

When I scan with NIS or malwarebytes, I get "no infections" on both counts. I did some further research and although I can see the "resycle" folder in ever one of my portable drives and a non deletable temp file in my temp folder. I couldn't find a clear notice of the virus in my services, nor registry.

I'd apreciate it if someone could remove this one

Anyhow, here's my logfile:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:36:55, on 27/11/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Logitech\Gaming Software\LWEMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\InCD\NBHRegInCDSrv.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
C:\Program Files\Nero\Nero8\InCD\NBHGui.exe
C:\Program Files\No-IP\DUC20.exe
C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe
C:\Program Files\HomeCinema\TV Enhance\Kernel\TV\TVECapSvc.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\HomeCinema\TV Enhance\Kernel\TV\TVESched.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\iashost.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\ehome\ehRecvr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\RacAgent.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
O4 - HKLM\..\Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
O4 - HKLM\..\Run: [BtTray] "C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.0"
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero8\InCD\NBHGui.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [RGSC] C:\Program Files\Rockstar Games\Rockstar Games Social Club\RGSCLauncher.exe /silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hȋdden
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O15 - Trusted Zone: [You must be registered and logged in to see this link.]
O15 - Trusted Zone: [You must be registered and logged in to see this link.]
O15 - Trusted Zone: [You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Windows\system32\skype4com.dll
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Mobiel Apple apparaat (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleilCS - IVT Corporation - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: BsHelpCS - IVT Corporation - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
O23 - Service: BsMobileCS - IVT Corporation - C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrvR) - Nero AG - C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: MySQL - Unknown owner - C:\mysql\bin\mysqld (file missing)
O23 - Service: Nero Registry InCD Service (NeroRegInCDSrv) - Nero AG - C:\Program Files\Nero\Nero8\InCD\NBHRegInCDSrv.exe
O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
O23 - Service: NoIPDUCService - Vitalwerks LLC - C:\Program Files\No-IP\DUC20.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\HomeCinema\TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\HomeCinema\TV Enhance\Kernel\TV\TVESched.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 13225 bytes

ty

playingby
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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Fri Nov 27, 2009 10:21 am

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Fri Nov 27, 2009 5:24 pm

This was the result after a Quick scan in safe mode: nothing found, nothing changed:

Malwarebytes' Anti-Malware 1.41
Database version: 3242
Windows 6.0.6002 Service Pack 2 (Safe Mode)

27/11/2009 14:31:52
mbam-log-2009-11-27 (14-31-52).txt

Scan type: Quick Scan
Objects scanned: 102695
Time elapsed: 3 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


This was the result of a full scan, but I doubt the one entry could be the cause:

Malwarebytes' Anti-Malware 1.41
Database version: 3242
Windows 6.0.6002 Service Pack 2 (Safe Mode)

27/11/2009 18:09:23
mbam-log-2009-11-27 (18-09-23).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|N:\|O:\|)
Objects scanned: 582624
Time elapsed: 3 hour(s), 20 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Windows Live\Messenger\riched20.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Fri Nov 27, 2009 11:36 pm

Hello.

Please plug in your external drives, they are likely infected.

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to svchost as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on svchost.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Sun Nov 29, 2009 9:07 pm

In order of appearance, after running the program:
normal mode, normal user: bluescreen and auto-reboot
normal mode, administrator: system hang
safe mode, normal user: message: must be in administrator
safe mode, administrator: message: nȯne-compatible OS, followed by message (losely translated): message with messagenumber 0x8 could not be found in messagefolder of systems.

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Sun Nov 29, 2009 11:54 pm

Lets try this then.

Download the GMER rootkit scan from here: [You must be registered and logged in to see this link.]

  1. Unzip it and start GMER.
  2. Click the >>> tab and then click the Scan button.
  3. Once done, click the Copy button.
  4. This will copy the results to your clipboard.
  5. Paste the results in your next reply.
Note:
If you're having problems with running GMER.exe, try it in safe mode. This tools works in safe mode.
You can also try renaming it since some malware blocks GMER.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Tue Dec 01, 2009 2:24 am

Let me post all versions:

[You must be registered and logged in to see this link.]

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Tue Dec 01, 2009 9:58 pm

Plug in your external drive, then run this.

Please download [You must be registered and logged in to see this link.] to your Desktop and run it by double clicking the program's icon.

  1. Wait a couple of seconds for initial scan to finish.
  2. Connect all of your USB storage devices to the PC, one at a time, and keep each one connected at least for 10 seconds.
  3. If there are more USB storage devices to scan, please take a note about the order in which these were connected.
  4. After all the devices are scanned, right click in the Monitor tab, and choose "Save log". That will open the log in Notepad. Please copy and paste the log into this thread.
Explanation: USB storage devices are all the USB devices that get their own partition letter at connecting to the PC, e.g. flash drives (thumb/pen drives, USB sticks), external HDDs, MP3/MP4 players, digital cameras, memory cards (SD cards, Sony Memory Stick, MultiMedia Cards etc.), some mobile phones, some GPS navigation devices etc.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Thu Dec 03, 2009 1:23 am

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Thu Dec 03, 2009 1:45 am

Wow, how many external drives do you have? 3 of them are infected, luckily, we can remove it.

I need to know which drivers were plugged in what letter, drive H, drive N, and drive S are infected. So far, the infection has been disabled, but the infection files are still there and need removing.

Let me know which drivers are which.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Thu Dec 03, 2009 2:05 am

I have 3HDDs with eight partitions total, 2 flashdrives and a bunch of memory cards Smile

H: NTFS, 2nd partition (primary) on the secondary permanent HDD
N: FAT32, 5th partition (extended, logical) on the primary permanent HDD
S: FAT32, 1st partition on a password protected Flashdrive

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Thu Dec 03, 2009 9:14 pm

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.]

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Files to delete:
S:\autorun.inf.blocked
H:\autorun.inf.blocked
N:\autorun.inf.blocked

Folders to delete:
S:\resycled
H:\resycled
N:\resycled

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Fri Dec 04, 2009 5:06 am

Avenger gave me the log together with a window "There is no disc in the station. Place a valid medium in station\Device\Harddisk3\DR3.
I hit retry once, got the same message. hit cancel and got another message for another harddisc and when I canceled that, got yet another.

from visual checks i found the following:
H: had no resycled folder nor a autorunfile
N: had no resycled folder nor a autorunfile
S: had no resycled folder, but still has a "autorun.inf.blocked" file
The temp files in Appdata/Local/Temp were no longer locked and deletable

Anyway, here is the logfile:

Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows Vista

*******************

script file opened successfully.
script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Error: could not open file "S:\autorun.inf.blocked"
Deletion of file "S:\autorun.inf.blocked" failed!
Status: 0xc000003a (STATUS_OBJECT_PATH_NOT_FOUND)
--> bad path / the parent directory does not exist

File "H:\autorun.inf.blocked" deleted successfully.

Error: could not open folder "S:\resycled"
Deletion of folder "S:\resycled" failed!
Status: 0xc000003a (STATUS_OBJECT_PATH_NOT_FOUND)
--> bad path / the parent directory does not exist


Error: folder "H:\resycled" not found!
Deletion of folder "H:\resycled" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist

File "N:\autorun.inf.blocked" deleted successfully.

Error: folder "N:\resycled" not found!
Deletion of folder "N:\resycled" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Completed script processing.

*******************

Finished! Terminate.

>If you want i can manually delete the last .inf and then run usbnorisk again on those drives to see if it's really all gone?
> I'm still getting some new TMP files in my temp folder, but I'm not sure if they are related to this and they are still deteletable


Last edited by playingby on Fri Dec 04, 2009 5:14 am; edited 3 times in total (Reason for editing : addendum)

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Sat Dec 05, 2009 1:23 am

Delete any autorun.inf.blocked files that are leftover.
Still having problems now?


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Mon Dec 07, 2009 6:08 am

Looks good so far Smile

I'll give you a last update soon

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Mon Dec 07, 2009 9:11 pm

Okay, standing by.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Sat Dec 12, 2009 10:21 pm

I wasn't getting messages anymore, but on my last scan I had a new infestation in my TMP folder. apparently one of the files had gotten stuck in the recycle bin while emptying it and started causing trouble from there.

Also picked up a few "Troyan.Alemod".

I've cleaned up everything and doing another scan.
Then I'll do another tomorrow and one in a few days.

Sad tearing

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Sun Dec 13, 2009 1:50 am

Run this too, it will clean your bin and temp folders.

Download [You must be registered and logged in to see this link.]

  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:

  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:

  • Click Opera at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Tue Dec 29, 2009 2:20 pm

Hi again...

I thought everything was solved,
But a week or so ago I noticed that my bluetooth network had stopped working, I found my device mananager to be empty.

A few days ago, I started having intermitant problems with the connection of my wireless keyboard and mouse (and even my wired keyboard).

Finally today my scanner stopped working as well. A scanner which is part of a combi scanner/printer, of wich the printer still works.


Am I looking at a reinstall here, or is this still fixable? Sad tearing

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Tue Dec 29, 2009 5:40 pm

Hello.
Lets see if we can fix the damage.


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\CLSID\{74246bfc-4c96-11d0-abef-0020af6b0b7a}]
    @="Device Manager"

    [HKEY_CLASSES_ROOT\CLSID\{74246bfc-4c96-11d0-abef-0020af6b0b7a}\InprocServer32]
    @="C:\\WINDOWS\\System32\\devmgr.dll"
    "ThreadingModel"="Apartment"

    [HKEY_CLASSES_ROOT\CLSID\{74246bfc-4c96-11d0-abef-0020af6b0b7a}\ProgId]
    @="DevMgrSnapin.DevMgrSnapin.1"

    [HKEY_CLASSES_ROOT\CLSID\{74246bfc-4c96-11d0-abef-0020af6b0b7a}\VersionIndependentProgId]
    @="DevMgrSnapin.DevMgrSnapin.1"

  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.


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Re: Can't remove w32.tidserv from Vista

Post by playingby on Tue Dec 29, 2009 6:40 pm

No change after reboot.

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Re: Can't remove w32.tidserv from Vista

Post by Belahzur on Tue Dec 29, 2009 6:43 pm

Guess re-installing might be the only way out, no idea why hardware is failing.


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