Antivirus Pro: Reviewed many threads, Cannot open suggested programs

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Antivirus Pro: Reviewed many threads, Cannot open suggested programs

Post by nekobakagaijin on Wed Nov 25, 2009 10:38 am

Hi. I am unlucky enough to have Antivirus Pro, and after spending a couple of hours trying to follow the helpful suggestions on this board, I'm still frustrated in my efforts. I can't run malwarebytes, hijack this, or even the task manager, as this message pops up: "Application cannot be executed. The file ______ is infected. Do you want to activate your antivirus software now?"

I have some limited experience following directions to remove malware and have achieved success in the past, but this is beyond my understanding or skill as I'm prevented from accessing possible solutions.

Any help would be appreciated. Thanking you in advance for your time and effort.

nekobakagaijin
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Re: Antivirus Pro: Reviewed many threads, Cannot open suggested programs

Post by Belahzur on Wed Nov 25, 2009 7:16 pm

Hello.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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