Virus help

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Virus help

Post by Slevasseur on Wed Nov 25, 2009 12:33 am

I have some kind of virus that is shutting my comp down or clears the screen to only my background! Plz help

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Re: Virus help

Post by Dr Jay on Wed Nov 25, 2009 12:57 am

Please download ComboFix from [You must be registered and logged in to see this link.]

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Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console


Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


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Re: Virus help

Post by Slevasseur on Wed Nov 25, 2009 1:36 am

i tried to download the combo fix and it says some installing files were corrupt and to redownload, i did this twice and still nothing..it still shuts off after a few min.

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Re: Virus help

Post by Slevasseur on Wed Nov 25, 2009 1:45 am

Also if it helps to know it's an older virus as this comp has not been online in a few years. It's xp.

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Re: Virus help

Post by Dr Jay on Wed Nov 25, 2009 2:38 am

Please download ComboFix by sUBs
[You must be registered and logged in to see this link.]

Please save the file to your Desktop. Right click on it and click Extract all. Then, follow the prompts and extract it to your Desktop. Once on your Desktop, please drag wininit.exe out of the folder and on to the Desktop, if it is not already. Then, run it from there.

Important information about ComboFix

After the download:
  • Close any open browsers.
  • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". [You must be registered and logged in to see this link.] if you don't know how.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
  • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.

Running ComboFix:
  • Double click on wininit.exe & follow the prompts.
  • It will attempt to install the Recovery Console:




  • When ComboFix finishes, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" in your next reply.


Troubleshooting ComboFix

Safe Mode:

If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")


Dr. Jay (DJ)


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