alpha anti virus removal

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alpha anti virus removal

Post by sgrapner on 24th November 2009, 1:08 am

Logfile of HijackThis v1.99.1
Scan saved at 10:37:08 AM, on 9/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\hijack_this\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Owner\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

We have alpha anti virus program on our computer and we have been unsuccessful at removal. It pops up and asks us to purchase the license agreement which we do not want. It also tries to block access to all the websites on Internet Explorer. Please help. Thank you.

sgrapner
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OS OS : XP
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Re: alpha anti virus removal

Post by Dr Jay on 24th November 2009, 4:20 am

Please download ComboFix from [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console


Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
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Posts Posts : 14317
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
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Re: alpha anti virus removal

Post by sgrapner on 25th November 2009, 2:34 am

ComboFix 09-11-24.02 - Owner 11/24/2009 20:55.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.334 [GMT -5:00]
Running from: c:\documents and settings\Owner\desktop\commy.exe
Command switches used :: /stepdel
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\progra~1\COMMON~1\{3C93E~1
c:\program files\Common Files\appatc~1
c:\program files\Common Files\asks~1
c:\program files\Common Files\curity~1
c:\program files\Common Files\racle~1
c:\program files\Common Files\scurit~1
c:\program files\Common Files\smante~1
c:\program files\Common Files\sstem~1
c:\program files\Common Files\sstem3~1
c:\program files\Common Files\stem~1
c:\program files\Common Files\tsks~1
c:\program files\Common Files\wnsxs~1
c:\program files\Common Files\ystem3~1
c:\program files\crosof~1
c:\program files\curity~1
c:\program files\fnts~1
c:\program files\icroso~1
c:\program files\smante~1
c:\program files\ymante~1
c:\windows\Downloaded Program Files\Quarantine
c:\windows\icroso~1.net
c:\windows\racle~1
c:\windows\smbols~1
c:\windows\system32\curity~1
c:\windows\system32\dobe~1
c:\windows\system32\mcroso~1.net
c:\windows\system32\racle~1
c:\windows\system32\smante~1
c:\windows\system32\ssembl~1
c:\windows\system32\sstem~1
c:\windows\system32\wnsxs~1
c:\windows\system32\ymbols~1
c:\windows\tsks~1
c:\windows\ystem~1
c:\windows\system32\0121mixed.bin
c:\windows\system32\stera.log
c:\windows\system32\threat448y.bin
c:\windows\system32\unsvchosts.lzma

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_COM+_MESSAGES


((((((((((((((((((((((((( Files Created from 2009-10-25 to 2009-11-25 )))))))))))))))))))))))))))))))
.

2009-11-24 16:13 . 2009-11-24 16:13 -------- d-----w- c:\windows\LastGood
2009-11-24 03:32 . 2009-11-24 03:32 -------- d-----w- c:\windows\system32\scripting
2009-11-24 03:32 . 2009-11-24 03:32 -------- d-----w- c:\windows\l2schemas
2009-11-24 03:32 . 2009-11-24 03:32 -------- d-----w- c:\windows\system32\en
2009-11-24 03:32 . 2009-11-24 03:32 -------- d-----w- c:\windows\system32\bits
2009-11-24 02:45 . 2009-11-24 02:45 -------- d-sh--w- c:\documents and settings\Owner\PrivacIE
2009-11-24 02:39 . 2009-11-24 02:39 -------- d-----w- c:\windows\system32\XPSViewer
2009-11-24 02:38 . 2009-11-24 02:38 -------- d-----w- c:\program files\MSBuild
2009-11-24 02:38 . 2009-11-24 02:38 -------- d-----w- c:\program files\Reference Assemblies
2009-11-24 02:37 . 2008-07-06 12:06 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-11-24 02:37 . 2008-07-06 12:06 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2009-11-24 02:37 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2009-11-24 02:37 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2009-11-24 02:37 . 2008-07-06 10:50 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-11-24 02:37 . 2008-07-06 12:06 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2009-11-24 02:37 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2009-11-24 02:37 . 2009-11-24 02:38 -------- d-----w- C:\47bfedc4c97f02d082e98f63d312c351
2009-11-24 02:36 . 2009-11-24 02:36 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-11-24 02:26 . 2009-11-24 02:26 -------- d-----w- c:\program files\MSXML 6.0
2009-11-24 02:19 . 2009-11-24 02:19 -------- d-sh--w- c:\documents and settings\Owner\IETldCache
2009-11-24 02:11 . 2009-10-02 04:44 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2009-11-24 02:10 . 2009-11-24 02:10 -------- d-----w- c:\windows\ie8updates
2009-11-24 02:09 . 2009-08-29 08:08 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2009-11-24 02:09 . 2009-08-29 08:08 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2009-11-24 02:06 . 2009-11-24 02:08 -------- dc-h--w- c:\windows\ie8
2009-11-23 23:51 . 2009-11-23 23:51 152576 ----a-w- c:\documents and settings\Owner\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-23 21:10 . 2008-04-14 00:12 69120 ------w- c:\windows\system32\wlanapi.dll
2009-11-23 21:10 . 2008-04-14 00:12 53248 ------w- c:\windows\system32\tsgqec.dll
2009-11-23 21:10 . 2008-04-14 00:12 50688 ------w- c:\windows\system32\tspkg.dll
2009-11-23 21:10 . 2008-04-14 00:12 32768 ------w- c:\windows\system32\setupn.exe
2009-11-23 21:10 . 2008-04-13 18:40 10240 ------w- c:\windows\system32\drivers\sffp_mmc.sys
2009-11-23 21:08 . 2008-04-14 00:12 33792 ------w- c:\windows\system32\mmcperf.exe
2009-11-23 21:08 . 2008-04-14 00:11 397312 ------w- c:\windows\system32\mmcex.dll
2009-11-23 21:08 . 2008-04-14 00:11 184320 ------w- c:\windows\system32\microsoft.managementconsole.dll
2009-11-23 21:08 . 2008-04-14 00:11 106496 ------w- c:\windows\system32\mmcfxcommon.dll
2009-11-23 21:08 . 2008-04-14 00:11 37376 ------w- c:\windows\system32\l2gpstore.dll
2009-11-23 21:08 . 2008-04-14 00:11 61440 ------w- c:\windows\system32\kmsvc.dll
2009-11-23 21:08 . 2008-04-14 00:09 6144 ------w- c:\windows\system32\kbdpash.dll
2009-11-23 21:08 . 2008-04-14 00:09 6144 ------w- c:\windows\system32\kbdnepr.dll
2009-11-23 21:08 . 2008-04-14 00:09 6144 ------w- c:\windows\system32\kbdiultn.dll
2009-11-23 21:08 . 2008-04-14 00:09 6144 ------w- c:\windows\system32\kbdbhc.dll
2009-11-23 21:08 . 2008-04-14 00:11 81920 ------w- c:\windows\system32\ieencode.dll
2009-11-23 21:06 . 2008-04-14 00:11 136192 ------w- c:\windows\system32\aaclient.dll
2009-11-23 20:33 . 2009-03-06 14:22 284160 -c----w- c:\windows\system32\dllcache\pdh.dll
2009-11-23 20:33 . 2009-02-09 12:10 401408 -c----w- c:\windows\system32\dllcache\rpcss.dll
2009-11-23 20:33 . 2009-02-06 11:11 110592 -c----w- c:\windows\system32\dllcache\services.exe
2009-11-23 20:33 . 2009-02-09 12:10 473600 -c----w- c:\windows\system32\dllcache\fastprox.dll
2009-11-23 20:33 . 2009-02-06 10:10 227840 -c----w- c:\windows\system32\dllcache\wmiprvse.exe
2009-11-23 20:33 . 2009-02-09 12:10 453120 -c----w- c:\windows\system32\dllcache\wmiprvsd.dll
2009-11-23 20:33 . 2009-06-25 08:25 730112 -c----w- c:\windows\system32\dllcache\lsasrv.dll
2009-11-23 20:33 . 2009-02-09 12:10 617472 -c----w- c:\windows\system32\dllcache\advapi32.dll
2009-11-23 20:33 . 2009-02-09 12:10 714752 -c----w- c:\windows\system32\dllcache\ntdll.dll
2009-11-23 20:33 . 2009-08-04 15:13 2145280 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-11-23 20:33 . 2009-08-05 01:44 2189184 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-11-23 20:33 . 2009-08-04 14:20 2023936 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-11-23 20:30 . 2008-10-24 11:21 455296 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2009-11-23 20:30 . 2008-12-11 10:57 333952 -c----w- c:\windows\system32\dllcache\srv.sys
2009-11-23 20:30 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll
2009-11-23 20:29 . 2008-10-15 16:34 337408 -c----w- c:\windows\system32\dllcache\netapi32.dll
2009-11-23 20:28 . 2008-05-03 11:55 2560 ------w- c:\windows\system32\xpsp4res.dll
2009-11-23 20:28 . 2008-04-21 12:08 215552 -c----w- c:\windows\system32\dllcache\wordpad.exe
2009-11-23 17:47 . 2009-11-23 17:47 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-11-23 17:34 . 2009-09-10 19:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-23 17:34 . 2009-11-23 20:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-23 17:34 . 2009-09-10 19:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-23 16:58 . 2009-11-23 23:51 79488 ----a-w- c:\documents and settings\Owner\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-23 15:44 . 2009-11-23 15:44 -------- d-----w- c:\documents and settings\Owner\Application Data\Malwarebytes
2009-11-23 15:43 . 2009-11-23 15:43 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-23 02:19 . 2009-11-23 20:06 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools
2009-11-23 02:18 . 2009-11-23 16:50 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-11-23 02:17 . 2009-11-23 02:18 -------- d-----w- c:\documents and settings\Owner\Application Data\GetRightToGo
2009-11-22 21:52 . 2009-11-22 21:53 -------- d-----w- c:\program files\Common Files\AlphaAntUninstall
2009-11-20 14:28 . 2009-11-11 17:58 877848 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2009-11-20 14:28 . 2009-11-11 17:58 1657112 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2009-11-15 18:44 . 2009-11-15 18:44 -------- d-----w- c:\documents and settings\All Users\Application Data\TomTom
2009-11-15 18:43 . 2009-11-15 18:43 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\TomTom
2009-11-15 18:43 . 2009-11-15 18:43 -------- d-----w- c:\documents and settings\Owner\Application Data\TomTom
2009-11-15 18:43 . 2009-11-15 18:43 -------- d-----w- c:\program files\TomTom International B.V
2009-11-15 18:42 . 2009-11-15 18:43 -------- d-----w- c:\program files\TomTom HOME 2
2009-11-15 18:41 . 2009-11-15 18:41 -------- d-----w- c:\program files\TomTom DesktopSuite
2009-11-12 13:42 . 2009-11-11 17:58 4026136 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-11-12 13:42 . 2009-11-11 17:58 2016536 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtray.exe
2009-11-12 13:42 . 2009-11-11 17:58 1257240 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgfrw.exe
2009-11-12 13:42 . 2009-11-12 13:40 3963648 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-11-12 13:42 . 2009-11-12 13:40 497944 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgchjwx.dll
2009-11-12 13:42 . 2009-11-11 17:58 600344 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgnsx.exe
2009-11-11 18:02 . 2009-10-16 17:12 1119488 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-11-11 17:59 . 2009-11-13 02:13 -------- d-----w- C:\$AVG
2009-11-11 17:59 . 2009-11-11 17:59 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-11-11 17:59 . 2009-11-11 17:59 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-11 17:58 . 2009-11-11 17:58 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-11 17:58 . 2009-11-11 17:58 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-11-11 17:58 . 2009-11-24 23:52 -------- d-----w- c:\windows\system32\drivers\Avg
2009-11-11 17:58 . 2009-11-11 18:02 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-11-11 17:58 . 2009-11-11 17:58 -------- d-----w- c:\program files\AVG
2009-11-11 17:58 . 2009-11-11 17:58 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-11-11 17:57 . 2009-11-13 01:41 -------- d-----w- c:\windows\SxsCaPendDel
2009-11-11 17:31 . 2009-11-11 17:31 -------- d-----w- c:\windows\E80F62FF5D3C4A1984099721F2928206.TMP

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-25 01:22 . 2007-11-05 16:16 -------- d-----w- c:\program files\Lavasoft
2009-11-25 01:13 . 2005-04-05 00:26 -------- d--h--w- c:\program files\Dl_cats
2009-11-24 21:12 . 2009-03-07 15:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-11-24 21:07 . 2005-01-16 20:15 -------- d-----w- c:\documents and settings\Owner\Application Data\Corel
2009-11-24 03:38 . 2004-12-14 20:51 77423 ----a-w- c:\windows\PCHEALTH\HELPCTR\OfflineCache\index.dat
2009-11-24 00:26 . 2006-07-20 23:01 -------- d--h--w- c:\program files\Java
2009-11-11 17:39 . 2004-12-14 23:40 -------- d--h--w- c:\program files\Common Files\Symantec Shared
2009-11-11 17:38 . 2004-12-14 23:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-11-11 17:31 . 2006-09-14 14:49 -------- d-----w- c:\program files\Symantec
2009-11-10 01:59 . 2008-02-24 13:15 -------- d-----w- c:\program files\PerfectForm
2009-11-10 01:44 . 2005-04-17 20:23 -------- d-----w- c:\documents and settings\Owner\Application Data\MSN6
2009-10-28 17:34 . 2009-10-15 17:58 -------- d-----w- c:\documents and settings\Owner\Application Data\FrostWire
2009-10-15 18:03 . 2009-10-15 18:03 0 ----a-w- c:\documents and settings\Owner\Application Data\FrostWire\.NetworkShare\Incomplete\T-4506256-LimeWireWin4.16.6.exe
2009-10-11 09:17 . 2009-07-03 03:17 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-08 16:00 . 2009-10-08 16:00 49460 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-08 15:58 . 2007-05-25 15:21 -------- d-----w- c:\documents and settings\Owner\Application Data\Apple Computer
2009-10-03 13:33 . 2009-10-03 13:31 -------- d-----w- c:\program files\iTunes
2009-10-03 13:33 . 2009-10-03 13:31 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-10-03 13:31 . 2009-10-03 13:31 -------- d-----w- c:\program files\iPod
2009-10-03 13:31 . 2009-06-15 23:30 -------- d-----w- c:\program files\Common Files\Apple
2009-10-03 13:20 . 2009-10-03 13:20 -------- d-----w- c:\program files\QuickTime
2009-10-03 13:11 . 2009-10-03 13:11 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-30 02:33 . 2009-09-30 02:33 -------- d-----w- c:\program files\Microsoft
2009-09-30 02:33 . 2009-09-30 02:32 -------- d-----w- c:\program files\Windows Live
2009-09-30 02:32 . 2009-09-30 02:32 -------- d-----w- c:\program files\Windows Live SkyDrive
2009-09-30 02:29 . 2009-09-30 02:29 -------- d-----w- c:\program files\Common Files\Windows Live
2009-09-11 14:18 . 2002-06-25 21:42 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2002-06-25 21:41 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2002-03-05 13:56 916480 ----a-w- c:\windows\system32\wininet.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-10-16 17:12 1119488 ----a-w- c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-23 39408]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-08-27 247144]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-10-19 155648]
"Dell Photo AIO Printer 922"="c:\program files\Dell Photo AIO Printer 922\dlbtbmgr.exe" [2004-11-10 290816]
"DLBTCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll" [2004-11-09 69632]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-11-12 2020120]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SRUUninstall"="c:\windows\system32\msiexec.exe" [2008-04-14 78848]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-7 101440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-7-22 151552]
Kodak software updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-2-13 16423]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-11 17:59 12464 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0SsiEfr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"%windir%\\system32\\sessmgr.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/11/2009 12:58 PM 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [11/11/2009 12:59 PM 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [11/11/2009 12:58 PM 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [11/11/2009 12:58 PM 285392]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [1/28/2009 11:11 PM 13088]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [8/27/2009 10:05 AM 92008]
R3 AON325;AOpen AON-325 10/100M Fast Ethernet PCI Adapter Driver;c:\windows\system32\drivers\AON325.sys [1/22/2003 2:19 AM 46976]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S3 ADM8511;Belkin USB Ethernet Adapter;c:\windows\system32\drivers\NET8511.SYS [12/14/2004 6:55 PM 24424]
S3 Bulk503;Chameleon Mega Digital Camera;c:\windows\system32\drivers\Bulk503.sys [4/4/2005 7:43 PM 10599]
S3 DSB650TX;D-Link DSB-650TX USB 10/100 Ethernet Adapter;c:\windows\system32\drivers\DSB650TX.sys [7/17/2005 3:45 PM 26958]
S3 ISO503;Chameleon Mega Video Camera;c:\windows\system32\drivers\ISO503.SYS [4/4/2005 7:42 PM 526885]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\TfNetMon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-11-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
.
- - - - ORPHANS REMOVED - - - -

BHO-{11BDDD30-42F6-6E2A-A53D-6FE34C92FDE2} - (no file)
BHO-{C6013A4E-A1DF-DD59-D97A-8BADA89429B6} - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-AlphaAnt - c:\program files\AlphaAnt\alpha.exe
HKU-Default-Run-Symantec NetDriver Warning - c:\progra~1\SYMNET~1\SNDWarn.exe
AddRemove-BCM V.92 56K Modem - c:\windows\BCMSMU.exe quiet
AddRemove-HijackThis - c:\documents and settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\BHNWM5XE\HijackThis.exe
AddRemove-MeetInfoRoad - c:\docume~1\Owner\APPLIC~1\drawhelp\OnceRegs.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-11-24 21:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLBTCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(4052)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\CTsvcCDA.EXE
c:\program files\AVG\AVG9\avgnsx.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\windows\system32\wscntfy.exe
c:\program files\Dell Photo AIO Printer 922\dlbtbmon.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-11-24 21:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-25 02:27

Pre-Run: 24,503,586,816 bytes free
Post-Run: 24,923,377,664 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

- - End Of File - - 64CC11F7519D533657EFA3FF735EC742

This is log let me know what to do next. Thank you.

sgrapner
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Re: alpha anti virus removal

Post by Dr Jay on 25th November 2009, 2:42 am

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Dr. Jay (DJ)


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Re: alpha anti virus removal

Post by sgrapner on 26th November 2009, 4:02 am

Malwarebytes' Anti-Malware 1.41
Database version: 3235
Windows 5.1.2600 Service Pack 3

11/25/2009 10:52:21 PM
mbam-log-2009-11-25 (22-52-21).txt

Scan type: Full Scan (C:\|)
Objects scanned: 187718
Time elapsed: 2 hour(s), 11 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Common Files\AlphaAntUninstall (Rogue.AlphaAV) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Common Files\AlphaAntUninstall\Uninstall.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\AlphaAnt.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
Here is the malware log. Please let me know what to do next. Thanks

sgrapner
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Re: alpha anti virus removal

Post by Dr Jay on 26th November 2009, 5:13 am

Download [You must be registered and logged in to see this link.]

  • Load SuperAntiSpyware and click the Check for updates button.
  • Once the update is finished click the Scan your computer button.
  • Check Perform Complete Scan and then next.
  • SuperAntiSpyware will now scan your computer and when its finished it will list all the infections it has found.
  • Make sure that they all have a check next to them and press next.
  • Click finish and you will be taken back to the main interface.
  • Click Preferences and then click the statistics/logs tab. Click the dated log and press view log and a text file will appear.
  • Copy and paste the log onto the forum.


Dr. Jay (DJ)


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Re: alpha anti virus removal

Post by sgrapner on 27th November 2009, 5:00 pm

SUPERAntiSpyware Scan Log
[You must be registered and logged in to see this link.]

Generated 11/27/2009 at 11:48 AM

Application Version : 4.31.1000

Core Rules Database Version : 4314
Trace Rules Database Version: 2177

Scan type : Complete Scan
Total Scan Time : 02:02:10

Memory items scanned : 647
Memory threats detected : 0
Registry items scanned : 5446
Registry threats detected : 2
File items scanned : 30202
File threats detected : 2

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@statcounter[2].txt

Adware.180solutions/Seekmo
HKCR\AppId\SeekmoSA_df.exe
HKCR\AppId\SeekmoSA_df.exe#AppID

Trojan.Unknown Origin
C:\WINDOWS\SYSTEM32\WNSCPICOMSV32.EXE
Here is the log you requested. Please let me know what to do next

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Re: alpha anti virus removal

Post by Dr Jay on 27th November 2009, 8:05 pm

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.


Dr. Jay (DJ)


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Re: alpha anti virus removal

Post by sgrapner on 27th November 2009, 9:56 pm

Malwarebytes' Anti-Malware 1.41
Database version: 3245
Windows 5.1.2600 Service Pack 3

11/27/2009 4:54:12 PM
mbam-log-2009-11-27 (16-54-12).txt

Scan type: Quick Scan
Objects scanned: 111817
Time elapsed: 12 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Here is the latest scan. It said nothing was found

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Re: alpha anti virus removal

Post by Dr Jay on 28th November 2009, 7:10 am

Download Security Check by screen317 from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Dr. Jay (DJ)


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Re: alpha anti virus removal

Post by sgrapner on 29th November 2009, 2:39 am

Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG Free 9.0
``````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware Free Edition
Java(TM) 6 Update 17
Java(TM) 6 Update 16
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 7.0.8
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
AVG avgemc.exe
``````````````````````````````
DNS Vulnerability Check:

Unknown. This method cannot test your vulnerability to DNS cache poisoning.

`````````End of Log```````````
Here is the requested log

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Re: alpha anti virus removal

Post by Dr Jay on 29th November 2009, 4:57 am

Please download the newest version of Adobe Acrobat Reader from [You must be registered and logged in to see this link.]

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from [You must be registered and logged in to see this link.].

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


Thank you for choosing GeekPolice. Please see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?


Dr. Jay (DJ)


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Re: alpha anti virus removal

Post by sgrapner on 29th November 2009, 9:07 pm

Thank you so much for your help. It appears everything is operating properly again. I will definately recommend your site to anyone that needs assistance

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