Help with Antivrus System Pro

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Help with Antivrus System Pro

Post by Mikky on 22nd November 2009, 10:38 pm

Hi, i really need help.
I tried downloading Malwarebytes. I installed it, and it wouldnt let me open the program. I tried downloading the Hijacker thing, and it wouldn't even let me install that. Help please.

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Re: Help with Antivrus System Pro

Post by Belahzur on 23rd November 2009, 12:37 am

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: Help with Antivrus System Pro

Post by Mikky on 23rd November 2009, 2:30 am

I managed to get the program onto my computer, but now it wont let me open it.

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Re: Help with Antivrus System Pro

Post by Belahzur on 23rd November 2009, 8:37 pm

Rename the installer to something else, see if it lets you now.


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Re: Help with Antivrus System Pro

Post by Mikky on 24th November 2009, 12:15 am

OK, I have it now:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:14:26 PM, on 11/23/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Pando Networks\Media Booster\PMB.exe
C:\Users\Michael\AppData\Local\qrbito\oxypsysguard.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe
O4 - HKCU\..\Run: [qhhagatq] C:\Users\Michael\AppData\Local\qrbito\oxypsysguard.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]

--
End of file - 2575 bytes

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Re: Help with Antivrus System Pro

Post by Belahzur on 24th November 2009, 12:58 am

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKCU\..\Run: [qhhagatq] C:\Users\Michael\AppData\Local\qrbito\oxypsysguard.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Help with Antivrus System Pro

Post by Mikky on 24th November 2009, 1:16 am

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 6.1.7600

11/23/2009 7:15:43 PM
mbam-log-2009-11-23 (19-15-43).txt

Scan type: Quick Scan
Objects scanned: 78546
Time elapsed: 6 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Help with Antivrus System Pro

Post by Mikky on 24th November 2009, 2:31 am

Everything seems to be working fine now, thanks alot guys. Thank You!

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Re: Help with Antivrus System Pro

Post by Belahzur on 24th November 2009, 9:32 pm

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan.


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