Security Tool removal - not able to install or open programs

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Security Tool removal - not able to install or open programs

Post by mcmahan9154 on 21st November 2009, 3:42 pm

I am infected with Security Tool. I have attempted to use the self help instructions for removal but Security Tool has disabled my ability to install programs (Malwarebytes). When running the mbam-setup.exe file you can see it open for a flash but then disappears. The same happens for Task Manager, not allowing me to close the Security Tool process long enough to install anything.

Additionally, 3 times I had a blue screen pop up saying Windows need to restart to avoid harming they system. It pointed to file spcmdcom.sys as the cause. I'm not sure how that is related or if it is important.

I'm on XP. Thanks. for any help.

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Re: Security Tool removal - not able to install or open programs

Post by Belahzur on 21st November 2009, 8:50 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: Security Tool removal - not able to install or open programs

Post by mcmahan9154 on 21st November 2009, 8:56 pm

I cannot install Hijack This. When I double click the opening screen flashes and then closes. This is the same thing that happens with Task Manager and the Malwarebytes .exe file. Security Tool is keeping me from opening programs.

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Re: Security Tool removal - not able to install or open programs

Post by Belahzur on 21st November 2009, 9:56 pm

Lets try this.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


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Re: Security Tool removal - not able to install or open programs

Post by mcmahan9154 on 21st November 2009, 10:05 pm

The same thing happens. The black screen pops up for a flash and then closes before anything is started. This is what has happened with everything I have tried to run.

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Re: Security Tool removal - not able to install or open programs

Post by mcmahan9154 on 21st November 2009, 11:08 pm

I was finally able to access the Task Manager and kill the Security Tools process. I ran Malwarebytes and it appears to be gone on the surface.

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Re: Security Tool removal - not able to install or open programs

Post by Belahzur on 22nd November 2009, 2:08 am

Can you run DDS now?


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