antivirus pro removal problems

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antivirus pro removal problems

Post by computerman7 on Sat Nov 21, 2009 1:46 pm

I was able to download the anti-malware software you suggested on a safe computer and I got it on the infected machine. I ran a couple of scans and got rid of infected files but the virus is still there and there always seems to be one infected file left after every scan I run. Any suggestions? thanks.

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Re: antivirus pro removal problems

Post by Belahzur on Sat Nov 21, 2009 9:54 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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