antivirus system pro-BankerFox.A-Win32/Nuqel.E

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antivirus system pro-BankerFox.A-Win32/Nuqel.E

Post by ladyofvirtue on Thu Nov 19, 2009 8:18 am

I am having a hard time trying to remove this awful malware - Please help!!!

Index % of PCs with item Code Data
1 0.0% O1 ::1 localhost
2 0.0% O13
70 0.0% O8 E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
75 0.0% P01 C:\WINDOWS\Explorer.EXE
76 0.0% P01 C:\Program Files\Internet Explorer\iexplore.exe
77 0.0% P01 C:\Program Files\iTunes\iTunesHelper.exe
78 0.0% P01 C:\Program Files\Windows Defender\MSASCui.exe
79 0.0% P01 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
80 0.0% P01 C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
81 0.0% P01 C:\PROGRA~1\mcafee.com\agent\mcagent.exe
82 0.0% P01 C:\Program Files\Analog Devices\Core\smax4pnp.exe
83 0.0% P01 C:\Windows\system32\taskeng.exe
84 0.0% P01 C:\Windows\system32\Dwm.exe
85 0.0% P01 C:\Program Files\Windows Sidebar\sidebar.exe
86 0.0% P01 C:\PROGRA~1\mcafee\msc\mcupdui.exe
87 0.0% P01 C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
88 0.0% P01 C:\Program Files\ATTToolbar\FDServer.exe
89 0.0% P01 C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
90 0.0% P01 C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
91 0.0% P01 C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
92 0.0% P01 C:\Users\Shelley\AppData\Local\pgjxde\hbqqsysguard.exe
93 0.0% P01 C:\Users\Shelley\Desktop\SmitfraudFix\Policies.exe
94 0.0% P01 C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
95 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
96 0.0% R0 HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
97 0.0% R0 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
98 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
99 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
100 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
101 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]

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Re: antivirus system pro-BankerFox.A-Win32/Nuqel.E

Post by Dr Jay on Thu Nov 19, 2009 6:45 pm

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log with a fresh copy of HijackThis log.


Dr. Jay (DJ)


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