Missing CDRW DVD Burner

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Solved Missing CDRW DVD Burner

Post by sfjf on 17th November 2009, 2:12 pm

Have a DEll Dimension E521 Put new hard drive in. Have XP up and running. Everything was working fine. Downloaded windows updates . Now have no CD Rom. Checked in my computer and there is no D drive. Checked to make sure no loose wires. Cd rom is sata. If I crash reformat will the computer pick up the drive? Stumped HELP

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Solved Re: Missing CDRW DVD Burner

Post by Doctor Inferno on 17th November 2009, 2:42 pm

Hello,

Go to this page: http://support.microsoft.com/kb/314060

Click the Microsoft Fix It button. Then, click Run now button from the Automated Troubleshooting Services page and follow the steps in this wizard.


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Solved Re: Missing CDRW DVD Burner

Post by sfjf on 17th November 2009, 2:47 pm

Did that it says Computer settings already match this microsoft fix it and no changes have been made

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Solved Re: Missing CDRW DVD Burner

Post by Doctor Inferno on 17th November 2009, 2:53 pm

Hello,

If this problem happened after Windows update, try performing a system restore to a point before the update.


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Solved Re: Missing CDRW DVD Burner

Post by sfjf on 17th November 2009, 2:57 pm

Tried that couldn't restore to any of the times. Went into add remove and removed all the updates restarted compter and still notthing. If I crash and us a 98 boot disk to reformat the hard drive to reinstall xp do you think the drive will work to load xp. It the cd rom is a serisl ata drive

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Solved Re: Missing CDRW DVD Burner

Post by Doctor Inferno on 17th November 2009, 3:34 pm

Hello,

If the CD drive can't be detected how can you use a 98 boot disk? Let me think


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Solved Re: Missing CDRW DVD Burner

Post by sfjf on 17th November 2009, 5:09 pm

Floppy boot But I started it to load support for the cd rom and it abourted

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Solved Re: Missing CDRW DVD Burner

Post by sfjf on 17th November 2009, 5:21 pm

Ran the fix it site agin this time I think it fȋxed it . Its now in my computer Will let you know for sure if its fȋxed.

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Solved Re: Missing CDRW DVD Burner

Post by sfjf on 18th November 2009, 2:17 am

Problem fȋxed for the time being Thank you very much

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Solved Re: Missing CDRW DVD Burner

Post by Doctor Inferno on 18th November 2009, 2:35 am

Thanks for informing, glad I could help.


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