Bankerfox.A and Wn32/nuqel.e help????

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Bankerfox.A and Wn32/nuqel.e help????

Post by deadymia25 on 13th November 2009, 3:18 am

plz help!!!! i can not figure out how to remove this....


i have a copy of my log



Logfile of HiJackFree v3.0
Scan saved at 10:01:54 PM, on 11/12/2009
Platform: Windows XP Service Pack 3 (Windows NT 5.1.2600)
MSIE: Internet Explorer v 8.0 Service Pack 3 (8.0.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\hvreok\yregsysguard.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\AOL\124285~1\EE\AOLHOS~1.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\AOL\124285~1\EE\AOLServiceHost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\a-squared HiJackFree\a2hijackfree.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Links
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: - {ee1cf5ae-0ceb-491d-9485-7f5c01cdd895} -
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1242854039\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [hudkkykm] C:\Documents and Settings\Owner\Local Settings\Application Data\hvreok\yregsysguard.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - HKLM\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKLM\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Run: [hudkkykm] C:\Documents and Settings\Owner\Local Settings\Application Data\hvreok\yregsysguard.exe
O7 - Regedit - Enabled
O8 - Extra context menu item: &Google Search - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Similar Pages - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - [You must be registered and logged in to see this link.] Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFBAR.ICO
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\Program Files\Real\RealPlayer\eb_inact.ico
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra "Tools" menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: SearchAssistant=
O14 - IERESET.INF: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
O14 - IERESET.INF: SEARCH_PAGE_URL="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
O14 - IERESET.INF: MS_START_PAGE_URL="http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome"
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - [You must be registered and logged in to see this link.]
O20 - Winlogon Notify: AtiExtEvent - C:\WINDOWS\System32\Ati2evxx.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\System32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - C:\WINDOWS\
O21 - ShellServiceObjectDelayLoad: PostBootReminder -
O21 - ShellServiceObjectDelayLoad: CDBurn -
O21 - ShellServiceObjectDelayLoad: WebCheck -
O21 - ShellServiceObjectDelayLoad: SysTray -
O21 - ShellServiceObjectDelayLoad: UPnPMonitor -
O22 - SharedTaskScheduler: Browseui preloader - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - C:\WINDOWS\system32\browseui.dll
O23 - Service: IPv6 Helper Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: Alerter - C:\WINDOWS\system32\svchost.exe
O23 - Service: Application Layer Gateway Service - C:\WINDOWS\System32\alg.exe
O23 - Service: AOL Connectivity Service - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Application Management - C:\WINDOWS\system32\svchost.exe
O23 - Service: ASP.NET State Service - C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe
O23 - Service: Windows Audio - C:\WINDOWS\System32\svchost.exe
O23 - Service: AVG Free WatchDog - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Background Intelligent Transfer Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: Computer Browser - C:\WINDOWS\system32\svchost.exe
O23 - Service: Indexing Service - C:\WINDOWS\system32\cisvc.exe
O23 - Service: ClipBook - C:\WINDOWS\system32\clipsrv.exe
O23 - Service: COM+ System Application - C:\WINDOWS\system32\dllhost.exe
O23 - Service: Cryptographic Services - C:\WINDOWS\system32\svchost.exe
O23 - Service: DCOM Server Process Launcher - C:\WINDOWS\system32\svchost
O23 - Service: DHCP Client - C:\WINDOWS\system32\svchost.exe
O23 - Service: Logical Disk Manager Administrative Service - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Logical Disk Manager - C:\WINDOWS\System32\svchost.exe
O23 - Service: DNS Client - C:\WINDOWS\system32\svchost.exe
O23 - Service: Wired AutoConfig - C:\WINDOWS\System32\svchost.exe
O23 - Service: Extensible Authentication Protocol Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: Error Reporting Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: Event Log - C:\WINDOWS\system32\services.exe
O23 - Service: COM+ Event System - C:\WINDOWS\system32\svchost.exe
O23 - Service: Fast User Switching Compatibility - C:\WINDOWS\System32\svchost.exe
O23 - Service: Help and Support - C:\WINDOWS\System32\svchost.exe
O23 - Service: HID Input Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: Health Key and Certificate Management Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: HTTP SSL - C:\WINDOWS\System32\svchost.exe
O23 - Service: IMAPI CD-Burning COM Service - C:\WINDOWS\system32\imapi.exe
O23 - Service: Server - C:\WINDOWS\system32\svchost.exe
O23 - Service: Workstation - C:\WINDOWS\system32\svchost.exe
O23 - Service: TCP/IP NetBIOS Helper - C:\WINDOWS\system32\svchost.exe
O23 - Service: Messenger - C:\WINDOWS\system32\svchost.exe
O23 - Service: NetMeeting Remote Desktop Sharing - C:\WINDOWS\system32\mnmsrvc.exe
O23 - Service: Distributed Transaction Coordinator - C:\WINDOWS\system32\msdtc.exe
O23 - Service: Windows Installer - C:\WINDOWS\system32\msiexec.exe
O23 - Service: Network Access Protection Agent - C:\WINDOWS\System32\svchost.exe
O23 - Service: Network DDE - C:\WINDOWS\system32\netdde.exe
O23 - Service: Network DDE DSDM - C:\WINDOWS\system32\netdde.exe
O23 - Service: Net Logon - C:\WINDOWS\system32\lsass.exe
O23 - Service: Network Connections - C:\WINDOWS\System32\svchost.exe
O23 - Service: Network Location Awareness (NLA) - C:\WINDOWS\system32\svchost.exe
O23 - Service: NT LM Security Support Provider - C:\WINDOWS\system32\lsass.exe
O23 - Service: Removable Storage - C:\WINDOWS\system32\svchost.exe
O23 - Service: SAP Agent - C:\WINDOWS\system32\svchost.exe
O23 - Service: Office Source Engine - C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
O23 - Service: Plug and Play - C:\WINDOWS\system32\services.exe
O23 - Service: IPSEC Services - C:\WINDOWS\system32\lsass.exe
O23 - Service: Protected Storage - C:\WINDOWS\system32\lsass.exe
O23 - Service: Remote Access Auto Connection Manager - C:\WINDOWS\system32\svchost.exe
O23 - Service: Remote Access Connection Manager - C:\WINDOWS\system32\svchost.exe
O23 - Service: Remote Desktop Help Session Manager - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Routing and Remote Access - C:\WINDOWS\system32\svchost.exe
O23 - Service: Remote Procedure Call (RPC) Locator - C:\WINDOWS\system32\locator.exe
O23 - Service: Remote Procedure Call (RPC) - C:\WINDOWS\system32\svchost
O23 - Service: QoS RSVP - C:\WINDOWS\system32\rsvp.exe
O23 - Service: Security Accounts Manager - C:\WINDOWS\system32\lsass.exe
O23 - Service: Smart Card - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Task Scheduler - C:\WINDOWS\System32\svchost.exe
O23 - Service: Secondary Logon - C:\WINDOWS\System32\svchost.exe
O23 - Service: System Event Notification - C:\WINDOWS\system32\svchost.exe
O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) - C:\WINDOWS\system32\svchost.exe
O23 - Service: Shell Hardware Detection - C:\WINDOWS\System32\svchost.exe
O23 - Service: Print Spooler - C:\WINDOWS\system32\spoolsv.exe
O23 - Service: System Restore Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: SSDP Discovery Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: Windows Image Acquisition (WIA) - C:\WINDOWS\system32\svchost.exe
O23 - Service: MS Software Shadow Copy Provider - C:\WINDOWS\system32\dllhost.exe
O23 - Service: Performance Logs and Alerts - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Telephony - C:\WINDOWS\System32\svchost.exe
O23 - Service: Terminal Services - C:\WINDOWS\System32\svchost
O23 - Service: Themes - C:\WINDOWS\System32\svchost.exe
O23 - Service: Distributed Link Tracking Client - C:\WINDOWS\system32\svchost.exe
O23 - Service: Windows User Mode Driver Framework - C:\WINDOWS\system32\wdfmgr.exe
O23 - Service: Universal Plug and Play Device Host - C:\WINDOWS\system32\svchost.exe
O23 - Service: Uninterruptible Power Supply - C:\WINDOWS\System32\ups.exe
O23 - Service: Volume Shadow Copy - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Windows Time - C:\WINDOWS\System32\svchost.exe
O23 - Service: WebClient - C:\WINDOWS\system32\svchost.exe
O23 - Service: Windows Management Instrumentation - C:\WINDOWS\system32\svchost.exe
O23 - Service: Portable Media Serial Number Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: WMI Performance Adapter - C:\WINDOWS\system32\wbem\wmiapsrv.exe
O23 - Service: Security Center - C:\WINDOWS\System32\svchost.exe
O23 - Service: Automatic Updates - C:\WINDOWS\system32\svchost.exe
O23 - Service: Wireless Zero Configuration - C:\WINDOWS\System32\svchost.exe
O23 - Service: Network Provisioning Service - C:\WINDOWS\System32\svchost.exe

deadymia25
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Re: Bankerfox.A and Wn32/nuqel.e help????

Post by Belahzur on 13th November 2009, 5:26 pm

Your computer has multiple infections, including a backdoor. A backdoor gives intruders complete control of your computer, logs your keystrokes, steal personal information, etc.

You are strongly advised to do the following:

  • Disconnect the computer from the Internet and from any networked computers until it is cleaned.
  • Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
  • Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
  • From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).
Do NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Due to its backdoor functionality, your computer is very likely to have been compromised and there is no way that it can be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be to do a reformat and reinstallation of the operating system (OS). However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

To help you understand more, please take some time to read the following articles:

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Re: Bankerfox.A and Wn32/nuqel.e help????

Post by deadymia25 on 13th November 2009, 8:31 pm

i am currently away from home and i dont have any of the disks to restore my com. any help you can provide wuld be amazing . i dont have any info about bank accounts or anything else on here . my computer is mainly used for pics and chatting while im away.

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Re: Bankerfox.A and Wn32/nuqel.e help????

Post by deadymia25 on 13th November 2009, 9:38 pm

ok pics and other files are backed up!!

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Re: Bankerfox.A and Wn32/nuqel.e help????

Post by Belahzur on 13th November 2009, 10:51 pm

Okay, so if there is nothing worth losing on this machine, you just need to buy an XP disc, or upgrade to Vista and buy a Vista DVD.


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Re: Bankerfox.A and Wn32/nuqel.e help????

Post by deadymia25 on 14th November 2009, 3:43 am

i really dont have the money right now but were do i get these ? and i wouldnt mind upgrading to vista. if not how do i reorder the disks???

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Re: Bankerfox.A and Wn32/nuqel.e help????

Post by Belahzur on 14th November 2009, 8:47 pm

Many PC shops like PCWorld will sell them. Smile


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Re: Bankerfox.A and Wn32/nuqel.e help????

Post by deadymia25 on 16th November 2009, 4:26 am

ok thank you!!!

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