get rid of spyware/malware

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get rid of spyware/malware

Post by asanders on Wed Nov 11, 2009 10:48 pm

how do i run the free virus removal program?

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Re: get rid of spyware/malware

Post by Nazzgull on Wed Nov 11, 2009 10:53 pm

Hi,
please read [You must be registered and logged in to see this link.] post, and post your HijackThis log file in this topic.

Wait for instructions given only by [You must be registered and logged in to see this link.], [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]



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Re: get rid of spyware/malware

Post by Dr Jay on Mon Nov 16, 2009 12:03 am

If you still need help, please do the following:

Please download DDS by sUBs from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.] and save it to your Desktop.

Note: Before scanning, make sure all other running programs are closed. There shouldn't be any scheduled antivirus scans running while the scan is being performed. Do not use your computer for anything else during the scan.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click Yes to the Optional_Scan
  • Please follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your Desktop.


Dr. Jay (DJ)


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