win32/nuqel.e and bankerfox.a problem

View previous topic View next topic Go down

win32/nuqel.e and bankerfox.a problem

Post by mpdc on 9th November 2009, 9:52 pm

Hello. I am having a problem with win32/nuqel.e and bankerfox.a which have made my computer a mess. Can you please help me remove them from my system. Thank you.

mpdc
Novice
Novice

Posts Posts : 6
Joined Joined : 2009-11-09
Gender Gender : Female
OS OS : xp
Points Points : 25906
# Likes # Likes : 0

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by Nazzgull on 9th November 2009, 10:41 pm



Hi,
Please go to this category [You must be registered and logged in to see this link.].
Remember to read [You must be registered and logged in to see this link.] post before you open topic about your problem.



Nazzgull
Top Dog
Top Dog

Posts Posts : 2330
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : Windows 7 Professional
Points Points : 40485
# Likes # Likes : 1

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by mpdc on 10th November 2009, 3:54 am

Hello, I went into the category you refered. There it says I should not do what has been reccomended to other users and that my problem will be handled individually, if I understood correclty.
I am no computer wizard. I can tell you that my computer is extremely slow, sites are opening by themselves without my request or consent, some contain nudity and I do not visit these sites, there is also an Antivirus System Pro which continues to insist I purchase their product. The red antivirus alert continues to pop up and it says I have bankerfox.a and win32/neqel.e
I know this has happened to other people. Every time I try opening a file it tells me it is infected.
I read laydyapril problem and mine is identical...she is under the heading new member with a virus? Help.
I tried downloading highjackthis but it is not working, it is geing saved with an extension for AutoCad LT which I use to draw.....I do not understand
Please help.

mpdc
Novice
Novice

Posts Posts : 6
Joined Joined : 2009-11-09
Gender Gender : Female
OS OS : xp
Points Points : 25906
# Likes # Likes : 0

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by Belahzur on 10th November 2009, 3:04 pm

Hijack This should be saved as an exe file, not something else.

Please download exeHelper from one of the two links.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245101
# Likes # Likes : 1

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by mpdc on 15th November 2009, 4:38 pm

Thank you for the response....I did as intrsucted and this is what I got:

exeHelper by Raktor
Build 20091021
Run at 11:36:39 on 11/15/09
Now searching...
Checking for numerical processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

I think this does not say much...correct? is it running well?

mpdc
Novice
Novice

Posts Posts : 6
Joined Joined : 2009-11-09
Gender Gender : Female
OS OS : xp
Points Points : 25906
# Likes # Likes : 0

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by Belahzur on 15th November 2009, 8:41 pm

Can you run Hijack This now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245101
# Likes # Likes : 1

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by mpdc on 15th November 2009, 10:42 pm

No I cannot run it without an error message like the one I pasted below...... I just copied a little piece but it more of the same.....Can you help me? Thank you so so so much...

removed

mpdc
Novice
Novice

Posts Posts : 6
Joined Joined : 2009-11-09
Gender Gender : Female
OS OS : xp
Points Points : 25906
# Likes # Likes : 0

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by Belahzur on 15th November 2009, 11:24 pm

Hello.
Lets try this.


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245101
# Likes # Likes : 1

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by mpdc on 20th November 2009, 4:38 am

Hi! Thank you for your email.

Unfortunately I continue to get the script message I sent before...same thing...that it canno run in dos...the rest is all script...

mpdc
Novice
Novice

Posts Posts : 6
Joined Joined : 2009-11-09
Gender Gender : Female
OS OS : xp
Points Points : 25906
# Likes # Likes : 0

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by mpdc on 24th November 2009, 5:22 pm

Ok I run it again and this is what i got:

exeHelper by Raktor
Build 20091122
Run at 12:20:40 on 11/24/09
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Killed sysguard process duknsysguard.exe
Killed sysguard process duknsysguard.exe
Checking for bad processes...
Killed process winupdate86.exe
Killed process winupdate86.exe
Checking for bad files...
Deleting file C:\WINDOWS\system32\41.exe
Deleting file C:\WINDOWS\system32\winupdate86.exe
Checking for bad registry entries...
Removing HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Advanced Virus Remover
Removing HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ttool
Removing HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winupdate86.exe
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

mpdc
Novice
Novice

Posts Posts : 6
Joined Joined : 2009-11-09
Gender Gender : Female
OS OS : xp
Points Points : 25906
# Likes # Likes : 0

View user profile

Back to top Go down

Re: win32/nuqel.e and bankerfox.a problem

Post by Belahzur on 24th November 2009, 9:16 pm

Can you run DDS now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245101
# Likes # Likes : 1

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum