need help with antivirus system pro

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need help with antivirus system pro

Post by lyricsma on Mon Nov 09, 2009 1:41 am

Hi there, I introduced myself in the welcome forums last night and then proceeded to install and use the anti-malware. It removed tons of junk from my computer, but not the antivirus system pro. I am still getting the security popups and tons of viagra and porn windows are opening up automatically. Nice.
I read the 'read this first' thread and tried to follow the instructions therein, but windows would not let me install Java or the Adobe update while I was in safe mode. The security popups prevent me from downloading them in regular mode. I am not computer savvy at all, so if someone could please walk me through what to do next I would be so, so grateful. Thanks!
Lyricsma

lyricsma
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Re: need help with antivirus system pro

Post by Belahzur on Mon Nov 09, 2009 8:46 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: need help with antivirus system pro

Post by lyricsma on Tue Nov 10, 2009 12:35 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:01:52 PM, on 11/9/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16916)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JunoInternet\SearchEnh1.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\JunoInternet\qsacc\X1IEBHO.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Program Files\Time Stand Still\MSDXM6.OCX (file missing)
O3 - Toolbar: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKCU\..\Run: [BitComet] C:\Program Files\BitComet\BitComet.exe /tray
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [rmzpajfs] C:\ProgramData\rmzpajfs\ihsvutol.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\JunoInternet\exec.exe regrun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ivuyoxdx] C:\Users\Owner\AppData\Local\yebmja\dhwrsysguard.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: *.juno.com
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - [You must be registered and logged in to see this link.]
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\Windows\system32\wltrysvc.exe

--
End of file - 8996 bytes

Here it is. Thanks!

lyricsma
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Posts Posts : 14
Joined Joined : 2009-11-07
OS OS : vista
Points Points : 25870
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Re: need help with antivirus system pro

Post by Belahzur on Tue Nov 10, 2009 5:31 pm

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: (no name) - MRI_DISABLED - (no file)
    O2 - BHO: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Program Files\Time Stand Still\MSDXM6.OCX (file missing)
    O3 - Toolbar: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll
    O4 - HKCU\..\Run: [rmzpajfs] C:\ProgramData\rmzpajfs\ihsvutol.exe
    O4 - HKCU\..\Run: [ivuyoxdx] C:\Users\Owner\AppData\Local\yebmja\dhwrsysguard.exe



  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre
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Re: need help with antivirus system pro

Post by lyricsma on Tue Nov 10, 2009 7:39 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:01:52 PM, on 11/9/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16916)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JunoInternet\SearchEnh1.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\JunoInternet\qsacc\X1IEBHO.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Program Files\Time Stand Still\MSDXM6.OCX (file missing)
O3 - Toolbar: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKCU\..\Run: [BitComet] C:\Program Files\BitComet\BitComet.exe /tray
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [rmzpajfs] C:\ProgramData\rmzpajfs\ihsvutol.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\JunoInternet\exec.exe regrun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ivuyoxdx] C:\Users\Owner\AppData\Local\yebmja\dhwrsysguard.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: *.juno.com
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - [You must be registered and logged in to see this link.]
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\Windows\system32\wltrysvc.exe

--
End of file - 8996 bytes
Malwarebytes' Anti-Malware 1.41
Database version: 3140
Windows 6.0.6000 (Safe Mode)

11/10/2009 2:35:32 PM
mbam-log-2009-11-10 (14-35-32).txt

Scan type: Quick Scan
Objects scanned: 91545
Time elapsed: 3 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Here it is, :-)

lyricsma
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Re: need help with antivirus system pro

Post by Belahzur on Tue Nov 10, 2009 8:01 pm

Hello.
The two HJT logs you posted are the same log, can you post me a NEW log?


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Re: need help with antivirus system pro

Post by lyricsma on Tue Nov 10, 2009 8:45 pm

Malwarebytes' Anti-Malware 1.41
Database version: 3141
Windows 6.0.6000 (Safe Mode)

11/10/2009 3:42:55 PM
mbam-log-2009-11-10 (15-42-55).txt

Scan type: Quick Scan
Objects scanned: 91699
Time elapsed: 1 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Sorry, I am not quite sure how that happend.

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Re: need help with antivirus system pro

Post by lyricsma on Tue Nov 10, 2009 8:50 pm

Malwarebytes' Anti-Malware 1.41
Database version: 3140
Windows 6.0.6000 (Safe Mode)

11/10/2009 2:35:32 PM
mbam-log-2009-11-10 (14-35-32).txt

Scan type: Quick Scan
Objects scanned: 91545
Time elapsed: 3 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


OK, this was the one I thought I sent you earlier. Sorry, I am so clueless.

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Re: need help with antivirus system pro

Post by Belahzur on Tue Nov 10, 2009 9:01 pm

I meant a new Hijack This log.


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Re: need help with antivirus system pro

Post by lyricsma on Tue Nov 10, 2009 9:14 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:12:28 PM, on 11/10/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16916)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JunoInternet\SearchEnh1.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\JunoInternet\qsacc\X1IEBHO.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKCU\..\Run: [BitComet] C:\Program Files\BitComet\BitComet.exe /tray
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\JunoInternet\exec.exe regrun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: *.juno.com
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - [You must be registered and logged in to see this link.]
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\Windows\system32\wltrysvc.exe

--
End of file - 8556 bytes


All right, did I get it right this time?

lyricsma
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Re: need help with antivirus system pro

Post by Belahzur on Wed Nov 11, 2009 12:22 am

Thanks.
Okay, next.


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


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Re: need help with antivirus system pro

Post by lyricsma on Wed Nov 11, 2009 1:16 am

DDS (Ver_09-10-26.01) - NTFSx86 NETWORK
Run by Owner at 20:11:26.56 on Tue 11/10/2009
Internet Explorer: 7.0.6000.16916
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.3006.2430 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
SP: McAfee VirusScan *disabled* (Updated) {C78B3C70-4777-4742-BB91-9D615CC575E6}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k nȯne
C:\Windows\Explorer.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = [You must be registered and logged in to see this link.]
uStart Page = [You must be registered and logged in to see this link.]
uWindow Title = Internet Explorer provided by Dell
uSearch Bar = [You must be registered and logged in to see this link.]
uDefault_Page_URL = [You must be registered and logged in to see this link.]
mDefault_Page_URL = [You must be registered and logged in to see this link.]
mDefault_Search_URL = [You must be registered and logged in to see this link.]
mSearch Page = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
uURLSearchHooks: URLSearchHook Class: {37d2cdbf-2af4-44aa-8113-bd0d2da3c2b8} - c:\program files\junointernet\SearchEnh1.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
BHO: Pop-up Blocker: {52706ef7-d7a2-49ad-a615-e903858cf284} - c:\program files\junointernet\qsacc\X1IEBHO.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] "c:\program files\windows sidebar\Sidebar.exe" /autorun
uRun: [BitComet] c:\program files\bitcomet\BitComet.exe /tray
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [Juno_uoltray] c:\program files\junointernet\exec.exe regrun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DACSMiniApp] c:\program files\fisher-price\dacs\miniapp\DACSMiniApp.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\eventr~1.lnk - c:\pmw\PMREMIND.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\digita~1.lnk - c:\program files\digital line detect\DLG.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
IE: Display All Images with Full Quality - "c:\program files\junointernet\qsacc\appres.dll/228"
IE: Display Image with Full Quality - "c:\program files\junointernet\qsacc\appres.dll/227"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
Trusted Zone: juno.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - [You must be registered and logged in to see this link.]
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - [You must be registered and logged in to see this link.]
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - [You must be registered and logged in to see this link.]
DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} - [You must be registered and logged in to see this link.]
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\qn38zjz5.default\
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\users\owner\appdata\roaming\mozilla\firefox\profiles\qn38zjz5.default\extensions\{6847dfae-037a-400c-a524-27f0a281b692}\components\dtTransparency.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-11-10 23:35:16 8212 ----a-w- c:\windows\mfebcdata
2009-11-09 00:49:39 0 d-----w- c:\users\owner\.SunDownloadManager
2009-11-07 17:05:26 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-11-07 14:41:43 0 d-----w- c:\program files\Trend Micro
2009-11-07 03:25:32 0 d-----w- c:\users\owner\appdata\roaming\Malwarebytes
2009-11-07 03:25:29 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-07 03:25:27 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-07 03:25:27 0 d-----w- c:\programdata\Malwarebytes
2009-11-07 03:25:27 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-04 19:18:48 0 d-----w- c:\programdata\T1 Games
2009-11-04 07:43:18 1383424 ----a-w- c:\windows\system32\mshtml.tlb
2009-11-03 03:53:11 0 d-----w- c:\program files\Curse of the Pharaoh - The Quest for Nefertiti
2009-11-01 21:09:07 0 d-----w- c:\programdata\1912 Titanic Mystery
2009-11-01 21:08:58 0 d-----w- c:\users\owner\appdata\roaming\TitanicMystery
2009-11-01 13:55:34 0 d-----w- c:\program files\iPod
2009-11-01 13:55:32 0 d-----w- c:\program files\iTunes
2009-10-30 20:03:13 0 d-----w- c:\users\owner\appdata\roaming\HdO Adventure
2009-10-28 07:37:45 311296 ----a-w- c:\windows\system32\unregmp2.exe
2009-10-28 07:37:43 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-10-28 07:37:42 4096 ----a-w- c:\windows\system32\msdxm.ocx
2009-10-28 07:37:42 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-10-28 07:37:41 8147968 ----a-w- c:\windows\system32\wmploc.DLL
2009-10-25 18:12:45 0 d-----w- c:\program files\Department 42 - The Mystery of the Nine
2009-10-24 16:10:59 0 d-----w- c:\users\owner\appdata\roaming\GTM_Bodie
2009-10-21 01:47:14 0 d-----w- c:\programdata\GameHouse
2009-10-21 01:46:46 0 d-----w- c:\programdata\Trymedia
2009-10-21 01:42:47 0 d-----w- C:\Games
2009-10-21 01:42:24 0 d-----w- c:\program files\RealArcade
2009-10-19 20:34:21 0 d-----w- c:\programdata\Becky Brogan
2009-10-17 15:23:45 0 d-----w- c:\users\owner\appdata\roaming\Ph03nixNewMedia
2009-10-17 15:20:09 0 d-----w- c:\program files\Curse of the Pharaoh - Tears of Sekhmet
2009-10-14 22:02:12 0 d-----w- c:\program files\Cake Mania Main Street
2009-10-14 11:50:49 3467864 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-10-14 11:50:48 3502152 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-10-14 11:47:37 428032 ----a-w- c:\windows\system32\EncDec.dll
2009-10-14 11:47:36 292352 ----a-w- c:\windows\system32\psisdecd.dll
2009-10-14 11:47:36 217088 ----a-w- c:\windows\system32\psisrndr.ax
2009-10-14 11:47:35 80896 ----a-w- c:\windows\system32\MSNP.ax
2009-10-14 11:47:33 1244672 ----a-w- c:\windows\system32\mcmde.dll
2009-10-14 11:47:32 68608 ----a-w- c:\windows\system32\Mpeg2Data.ax
2009-10-14 11:47:32 57856 ----a-w- c:\windows\system32\MSDvbNP.ax
2009-10-14 11:47:30 177152 ----a-w- c:\windows\system32\mpg2splt.ax
2009-10-14 11:47:01 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-10-14 11:46:56 130048 ----a-w- c:\windows\system32\drivers\srv2.sys

==================== Find3M ====================

2009-09-19 14:50:11 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-09-19 14:50:11 86016 ----a-w- c:\windows\inf\infstor.dat
2009-09-19 14:50:11 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-16 14:22:48 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22:48 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22:48 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22:48 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22:14 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-10 17:38:29 216576 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-08 16:19:56 174 --sha-w- c:\program files\desktop.ini
2009-09-08 15:58:54 101376 ----a-w- c:\windows\system32\ifxcardm.dll
2009-09-08 15:58:38 79872 ----a-w- c:\windows\system32\axaltocm.dll
2009-09-08 15:38:27 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-08-29 03:41:42 1686528 ----a-w- c:\windows\system32\gameux.dll
2009-08-29 03:40:31 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 23:31:54 4247552 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-27 14:02:34 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 13:57:38 56320 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 13:57:36 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-27 13:56:05 72704 ----a-w- c:\windows\system32\admparse.dll
2009-08-27 11:24:10 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-27 09:51:45 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-08-15 23:58:19 167424 ----a-w- c:\windows\system32\tcpipcfg.dll
2009-08-15 23:54:25 416768 ----a-w- c:\windows\system32\IKEEXT.DLL
2009-08-15 23:54:01 543232 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2009-08-15 23:53:03 317440 ----a-w- c:\windows\system32\BFE.DLL
2009-08-15 21:30:09 22016 ----a-w- c:\windows\system32\netiougc.exe
2009-08-14 16:40:56 103936 ----a-w- c:\windows\system32\netiohlp.dll
2009-08-14 16:40:52 15360 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 14:25:18 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 14:25:16 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 14:25:15 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 14:25:14 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 14:25:10 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 14:25:10 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 14:25:10 10240 ----a-w- c:\windows\system32\finger.exe
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-12-29 17:29:26 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-12-29 17:29:26 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-12-29 17:29:26 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-07-08 19:04:07 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-07-08 19:04:07 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-07-08 19:04:07 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-03-06 20:00:42 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 20:11:49.56 ===============
OK, here is one. I'll send the next in the following post

lyricsma
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OS OS : vista
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Re: need help with antivirus system pro

Post by lyricsma on Wed Nov 11, 2009 1:18 am

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-26.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 3/6/2008 7:10:43 AM
System Uptime: 11/10/2009 6:36:11 PM (2 hours ago)

Motherboard: Dell Inc. | | 0RY206
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ | Socket AM2 | 2310/200mhz

==== Disk Partitions =========================

C: is fȋxed (NTFS) - 288 GiB total, 142.843 GiB free.
D: is fȋxed (NTFS) - 10 GiB total, 5.774 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: WAN Miniport (SSTP)
Device ID: ROOT\MS_SSTPMINIPORT\0000
Manufacturer: Microsoft
Name: WAN Miniport (SSTP)
PNP Device ID: ROOT\MS_SSTPMINIPORT\0000
Service: RasSstp

==== System Restore Points ===================


==== Installed Programs ======================

µTorrent
3 Days: Zoo Mystery
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.5
Adventures of Robinson Crusoe
Alabama Smith Escape from Pompeii
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 6
ArcSoft Print Creations
AviSynth 2.5
Azada ™
Azada: Ancient Magic
BCM Wireless Network Adapter
Big Fish Games Client
Big Fish Games Toolbar 2.0
Bonjour
Browser Address Error Redirector
Cake Mania Main Street
Camp Funshine Carrie the Caregiver 3
Comcast High-Speed Internet Install Wizard
Comcast Toolbar
Conexant D850 PCI V.92 Modem
Curse of the Pharaoh: Tears of Sekhmet
Curse of the Pharaoh: The Quest for Nefertiti
Dell Getting Started Guide
Dell Support Center
DellSupport
Department 42: The Mystery of the Nine
Digital Line Detect
Drawn: The Painted Tower ™
Dream Chronicles: The Chosen Child
Enlightenus
EPSON CX7400 User's Guide
EPSON Printer Software
EPSON Scan
EPSON Stylus CX7400 Series Scanner Driver Update
Flux Family Secrets: The Ripple Effect
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Internet Service Offers Launcher
iPhone Configuration Utility
iTunes
Java(TM) SE Runtime Environment 6
Juno Internet
KB408682
Kuros
Laura Jones and the Gates of Good and Evil
Lost in the City
Magic Encyclopedia First Story
Magic Encyclopedia: Moon Light
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework 3.5 SP1
Microsoft Office XP Professional with FrontPage
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Midnight Mysteries: The Edgar Allan Poe Conspiracy
MobileMe Control Panel
Modem Diagnostic Tool
Mozilla Firefox (3.0.15)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
Music, Photos & Videos Launcher
Mystery Age: The Imperial Staff
Mystery Case Files: Ravenhearst ™
Mystery Case Files: Return to Ravenhearst ™
Mystery Chronicles: Murder Among Friends
Mystery of Unicorn Castle
NetWaiting
NVIDIA Drivers
NVIDIANetworkDiagnostic
PeerGuardian 2.0
Princess Isabella: A Witch's Curse
PrintMaster Platinum 4.00
Product Documentation Launcher
PuppetShow: Mystery of Joyville ™
Pure hȋdden
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Redrum ™
Restoring Rhonda
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
Safari
Samantha Swift and the Golden Touch
Samantha Swift and the hȋdden Roses of Athena
Sonic Activation Module
System Requirements Lab
The Digital Arts and Crafts Studio
The Mushroom Age
The Serpent of Isis ™
The Weather Channel Desktop 6
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
User's Guides
Veronica Rivers: Portals to the Unknown
Videora iPod classic Converter 4.08
Videora iPod Converter 3.07
Virtools 3D Life Player
Watchtower Library 2007 - English
WLAN
WLAN 802.11g Cardbus
YouTube Downloader App 1.03

==== End Of File ===========================
And the second. :-) Thanks!

lyricsma
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Re: need help with antivirus system pro

Post by Belahzur on Wed Nov 11, 2009 1:29 am

Hello.

  • Click Start >> Control Panel.
  • Under the Programs click Uninstall a Program
  • Highlight the following:

    µTorrent
    Java(TM) SE Runtime Environment 6

  • Click on the Uninstall/Change button at the top.

How is the machine now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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OS OS : XP SP3 Media Centre
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Re: need help with antivirus system pro

Post by lyricsma on Wed Nov 11, 2009 2:03 am

OK, I was able to uninstall utorrent, but for some reason not Java. When I try to get rid of it 2 message boxes pop up saying "system administrator has set policies to prevent this installation" and "you do not have sufficient access to uninstall Java, please contact your system administrator"

Other than that my computer is working GREAT!!!! I can freely open up games and itunes now, and there are no more stupid popups!! I am soooo
relieved. :-) Thank you so much!

lyricsma
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