Personal Gaurd 2009
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- killezone5Beginner
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OS : windows xp media center edition 2005
Posts : 1
Rubies : 3090
Likes : 0
hi my stupid dad wanted a anti virus program but ended up downloading this one. i found out it was bad when i tried to delete is several times.Malwarebytes' Anti-Malware=FAIL plz can anyone help me with this?
- Dr JayHead Admin
-
Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289568
Likes : 160
Please download ComboFix
from BleepingComputer.com
Alternate link: GeeksToGo.com
Alternate link: Forospyware.com
Rename ComboFix.exe to commy.exe before you save it to your Desktop

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

I would also like to see a list of installed programs, so please do this:
Click Start > Run then copy/paste the following single-line command into the Run box and click OK:
C:\Qoobox\Add-Remove Programs.txt
In your next reply, please include the ComboFix log and the Add-Remove Programs log.

Alternate link: GeeksToGo.com
Alternate link: Forospyware.com
Rename ComboFix.exe to commy.exe before you save it to your Desktop
- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
- Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

- Click on Yes, to continue scanning for malware.
- When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.
I would also like to see a list of installed programs, so please do this:
Click Start > Run then copy/paste the following single-line command into the Run box and click OK:
C:\Qoobox\Add-Remove Programs.txt
In your next reply, please include the ComboFix log and the Add-Remove Programs log.
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