cursor moves by itself

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cursor moves by itself

Post by joe9152 on Wed 04 Nov 2009, 1:57 pm

my cursor when I type moves to another word or paragraph or part of the page by itself
problem is getting worse
it used to do it on another computer I had and after downloading some files it started in this one
please help me fix thisD:\WINDOWS\system32\bmwebcfg.exe
D:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
D:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft Office2\Office12\GrooveMonitor.exe
D:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\Windows Desktop Search\WindowsSearch.exe
D:\Program Files\eFax Messenger 4.4\J2GTray.exe
C:\Program Files\Microsoft Office2\Office12\ONENOTEM.EXE
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
D:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
D:\Program Files\Adobe\Reader 9.0\Reader\pdfprevhndlrshim.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - D:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office2\Office12\GrooveShellExtensions.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - D:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - D:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - D:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office2\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AT&T Communication Manager] "D:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Carbonite Backup] D:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ISW] "D:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "D:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo R340 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAJA.EXE /FU "D:\WINDOWS\TEMP\E_S75.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [eFax 4.4] "D:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" /R
O4 - HKCU\..\Run: [AlphaAV] D:\Program Files\AlphaAV\alpha.exe
O4 - Startup: eFax 4.4.lnk = D:\Program Files\eFax Messenger 4.4\J2GTray.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office2\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Windows Search.lnk = D:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI8CBC~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI8CBC~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI8CBC~1\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - D:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - [You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office2\Office12\GrooveSystemServices.dll
O23 - Service: AT&T RcAppSvc (ATTRcAppSvc) - PCTEL - D:\Program Files\AT&T\Communication Manager\RcAppSvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - D:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: CarboniteService - Carbonite, Inc. ([You must be registered and logged in to see this link.] - D:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - D:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - D:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - D:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - D:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - D:\WINDOWS\system32\ZoneLabs\vsmon.exe

End of file - 8571 bytes

log file follows



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Joined : 2009-10-31
Operating System : XP

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Re: cursor moves by itself

Post by Belahzur on Thu 05 Nov 2009, 11:58 am


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:

    O4 - HKCU\..\Run: [AlphaAV] D:\Program Files\AlphaAV\alpha.exe

  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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