Error Running On Demand Scan McAfee

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Error Running On Demand Scan McAfee

Post by Justin9932 on Tue Nov 03, 2009 1:12 pm

The problems started when I was surfing the internet using Firefox a couple of days ago when it unexpectedly quit without warning or explanation. I tried to reopen it only to be prompted with "we cannot access the specified device, path, or file." I tried to reinstall it and was successful only to have the same thing happen after only a couple minutes of browsing. I then tried to run a scan with McAfee and was greeted with the infamous "ERROR Starting On Demand Scanner." I tried to use Malwarebytes' and the same thing happened that happened to my Firefox application. Although Firefox is affected by what I am guessing is a nasty virus, Google Chrome as well as Internet Explorer are not affected other than they are very slow when loading pages, streaming youtube clips, and downloading files. Help would be very much appreciated.

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Tue Nov 03, 2009 8:42 pm

Please download SystemLook from one of the links below and save it to your Desktop.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:

    :filefind
    scecli.dll
    netlogon.dll
    eventlog.dll
    cngaudit.dll

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Wed Nov 04, 2009 7:13 am

Here are the contents of the log:

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 02:07 on 04/11/2009 by Jessica C Serra (Administrator - Elevation successful)

========== filefind ==========

Searching for "scecli.dll"
C:\i386\scecli.dll --a--- 180224 bytes [16:34 07/01/2006] [11:00 10/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\$NtServicePackUninstall$\scecli.dll -----c 180224 bytes [00:45 27/09/2008] [11:00 10/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\ServicePackFiles\i386\scecli.dll ------ 181248 bytes [04:47 12/09/2008] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084
C:\WINDOWS\system32\scecli.dll --a--- 181248 bytes [10:18 16/08/2005] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084

Searching for "netlogon.dll"
C:\i386\netlogon.dll --a--- 407040 bytes [16:32 07/01/2006] [11:00 10/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll -----c 407040 bytes [00:45 27/09/2008] [11:00 10/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\ServicePackFiles\i386\netlogon.dll ------ 407040 bytes [04:47 12/09/2008] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550
C:\WINDOWS\system32\netlogon.dll --a--- 407040 bytes [10:18 16/08/2005] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550

Searching for "eventlog.dll"
C:\i386\eventlog.dll --a--- 55808 bytes [16:30 07/01/2006] [11:00 10/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll -----c 55808 bytes [00:46 27/09/2008] [11:00 10/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\ServicePackFiles\i386\eventlog.dll ------ 56320 bytes [04:46 12/09/2008] [00:11 14/04/2008] 6D4FEB43EE538FC5428CC7F0565AA656
C:\WINDOWS\system32\eventlog.dll --a--- 61952 bytes [10:18 16/08/2005] [00:11 14/04/2008] (Unable to calculate MD5)

Searching for "cngaudit.dll"
No files found.

-=End Of File=-

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Thu Nov 05, 2009 12:36 am

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.]

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Files to delete:
C:\WINDOWS\system32\eventlog.dll

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Thu Nov 05, 2009 5:23 am

I'm sorry but when I try to extract the files from avenger.zip I get a Windows Warning window saying the files are blocked to help protect my computer. I unblocked the file in properties but still got the same prompt when trying to extract. What now?

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Thu Nov 05, 2009 9:52 pm

Hello.
Is that the Mcafee warning? if so, ignore it, it's a false positive.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Thu Nov 05, 2009 9:57 pm

No, it's a Windows Security Warning. There doesn't seem a way to bypass it. Should I try a different file extraction program?

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Thu Nov 05, 2009 10:14 pm

What are you using now? winzip?


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Thu Nov 05, 2009 10:17 pm

No, the regular windows extraction wizard.

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Thu Nov 05, 2009 10:26 pm

Okay, lets install Winrar.

Download from here:
[You must be registered and logged in to see this link.]

Try installing it.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Thu Nov 05, 2009 10:28 pm

I downloaded winrar, but now when I download avenger.zip there is nothing in the folder to extract.

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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Thu Nov 05, 2009 10:37 pm

Okay, a file now shows up in the zip folder. I tried to extract avenger.exe from the folder using WinRAR but go this ! Cannot execute "C:\DOCUME~1\JESSIC~1\LOCALS~1\Temp\Rar$EX11.421\avenger.exe"

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Fri Nov 06, 2009 1:29 am

Hello.
I've uploaded a copy at rapidshare.

[You must be registered and logged in to see this link.]

Choose to download as a free user, and hit the big download button.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Fri Nov 06, 2009 10:44 am

hello. when I downloaded with Google Chrome to the desktop and the download completed but there was nothing there. I then tried to download it from IE and got this:

Cannot Copy Avenger[1]:Access is Denied
Make sure the disk is not full or write-protected and that the file is not currently in use.

I restarted the computer and tried again but with the same results. I've had no problem downloading other programs and files, why is this one so difficult?

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Re: Error Running On Demand Scan McAfee

Post by Origin on Sat Nov 07, 2009 7:28 pm

Lets try a different approach:

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    C:\WINDOWS\system32\eventlog.dll


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Sat Nov 07, 2009 9:27 pm

I was asked to reboot and this was the notepad file that popped up:

========== FILES ==========
LoadLibrary failed for C:\WINDOWS\system32\eventlog.dll
C:\WINDOWS\system32\eventlog.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\eventlog.dll scheduled to be moved on reboot.

OTM by OldTimer - Version 3.0.0.6 log created on 11072009_162204

Files moved on Reboot...
File C:\WINDOWS\system32\eventlog.dll not found!

Registry entries deleted on Reboot...

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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Mon Nov 09, 2009 10:25 pm

bump

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Tue Nov 10, 2009 5:26 pm

Hmmm, can you run SystemLook now?


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Tue Nov 10, 2009 9:37 pm

Yes, there is no problem running system look. I had trouble with avenger though. here is the system look log:

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 16:32 on 10/11/2009 by Jessica C Serra (Administrator - Elevation successful)

========== filefind ==========

Searching for "scecli.dll"
C:\i386\scecli.dll --a--- 180224 bytes [16:34 07/01/2006] [11:00 10/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\$NtServicePackUninstall$\scecli.dll -----c 180224 bytes [00:45 27/09/2008] [11:00 10/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\ServicePackFiles\i386\scecli.dll ------ 181248 bytes [04:47 12/09/2008] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084
C:\WINDOWS\system32\scecli.dll --a--- 181248 bytes [10:18 16/08/2005] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084

Searching for "netlogon.dll"
C:\i386\netlogon.dll --a--- 407040 bytes [16:32 07/01/2006] [11:00 10/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll -----c 407040 bytes [00:45 27/09/2008] [11:00 10/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\ServicePackFiles\i386\netlogon.dll ------ 407040 bytes [04:47 12/09/2008] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550
C:\WINDOWS\system32\netlogon.dll --a--- 407040 bytes [10:18 16/08/2005] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550

Searching for "eventlog.dll"
C:\i386\eventlog.dll --a--- 55808 bytes [16:30 07/01/2006] [11:00 10/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll -----c 55808 bytes [00:46 27/09/2008] [11:00 10/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\ServicePackFiles\i386\eventlog.dll ------ 56320 bytes [04:46 12/09/2008] [00:11 14/04/2008] 6D4FEB43EE538FC5428CC7F0565AA656
C:\WINDOWS\system32\eventlog.dll --a--- 61952 bytes [10:18 16/08/2005] [00:11 14/04/2008] (Unable to calculate MD5)

Searching for "cngaudit.dll"
No files found.

-=End Of File=-

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Wed Nov 11, 2009 12:31 am

Hmm, still there.

Can you run avenger?


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Wed Nov 11, 2009 1:11 am

no, i'm not even able to download avenger. I try and the download completes but there is nothing there on the desktop where I saved it.

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Wed Nov 11, 2009 1:27 am

Hello.
We have another tool to try, but it's down at the moment, for updating.

Post again so I can see your the last poster and I'll come back once our tool is back online.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Wed Nov 11, 2009 1:39 am

hey thank you so much for all your help. I really wish this were going more smoothly but I am determined to fix the problem!

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Wed Nov 11, 2009 8:25 pm

Okay, were back.

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Wed Nov 11, 2009 9:51 pm

Hi I did everything you said and combofix ran fine until it rebooted the computer and I got the blue screen of death when I tried to sign in at the windows login screen. I restarted and was able to login fine this time but there is no combofix.txt file on the C drive.

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Wed Nov 11, 2009 10:54 pm

Hmm.
Can you re-run SystemLook again?


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Wed Nov 11, 2009 11:04 pm

systemlook log:

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 17:57 on 11/11/2009 by Jessica C Serra (Administrator - Elevation successful)

========== filefind ==========

Searching for "scecli.dll"
C:\i386\scecli.dll --a--- 180224 bytes [16:34 07/01/2006] [11:00 10/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\$NtServicePackUninstall$\scecli.dll -----c 180224 bytes [00:45 27/09/2008] [11:00 10/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\ServicePackFiles\i386\scecli.dll ------ 181248 bytes [04:47 12/09/2008] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084
C:\WINDOWS\system32\scecli.dll --a--- 181248 bytes [10:18 16/08/2005] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084

Searching for "netlogon.dll"
C:\i386\netlogon.dll --a--- 407040 bytes [16:32 07/01/2006] [11:00 10/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll -----c 407040 bytes [00:45 27/09/2008] [11:00 10/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\ServicePackFiles\i386\netlogon.dll ------ 407040 bytes [04:47 12/09/2008] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550
C:\WINDOWS\system32\netlogon.dll --a--- 407040 bytes [10:18 16/08/2005] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550

Searching for "eventlog.dll"
C:\i386\eventlog.dll --a--- 55808 bytes [16:30 07/01/2006] [11:00 10/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll -----c 55808 bytes [00:46 27/09/2008] [11:00 10/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\ServicePackFiles\i386\eventlog.dll ------ 56320 bytes [04:46 12/09/2008] [00:11 14/04/2008] 6D4FEB43EE538FC5428CC7F0565AA656
C:\WINDOWS\system32\eventlog.dll --a--- 56320 bytes [10:18 16/08/2005] [00:11 14/04/2008] 6D4FEB43EE538FC5428CC7F0565AA656

Searching for "cngaudit.dll"
No files found.

-=End Of File=-

Justin9932
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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Wed Nov 11, 2009 11:14 pm

Well, even though there's no log, Combofix did what it was supposed to. Smile The patched file has been replaced with a clean copy.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Wed Nov 11, 2009 11:44 pm

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/31/2005 1:27:53 PM
System Uptime: 11/11/2009 4:41:21 PM (2 hours ago)

Motherboard: Dell Inc. | | 0YC523
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

A: is Removable
C: is fȋxed (NTFS) - 144 GiB total, 124.946 GiB free.
D: is CDROM ()
E: is CDROM ()
G: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1333: 11/11/2009 4:28:10 PM - System Checkpoint
RP1334: 11/11/2009 5:42:06 PM - System Checkpoint

==== Installed Programs ======================

3D Home Architect Home Design SE 6
Acrobat.com
Ad-Aware SE Personal
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.3
Adobe® Photoshop® Album Starter Edition 3.0
Adobe® Photoshop® Album Starter Edition 3.0.1
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
Blackhawk Striker 2
Bonjour
Clear Cache feature for Internet Explorer
Conexant D850 56K V.9x DFVc Modem
Corel Photo Album 6
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
EarthLink setup files
EducateU
EPSON Printer Software
EPSON Scan
ESPNMotion
Expedia® Fare Alert Beta
FROG
GemMaster Mystic
Get High Speed Internet!
Google Chrome
Google Desktop
Google Earth
Google Pack Screensaver
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
High Definition Audio Driver Package - KB835221
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Intel Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Learn2 Player (Uninstall Only)
Macromedia Flash Player
McAfee Security Scan
McAfee SecurityCenter
McAfee Uninstaller
MCU
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Modem Helper
Move Media Player
Mozilla Firefox (3.5.3)
MSN Toolbar
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
MyWay Search Assistant
NetWaiting
NetZeroInstallers
OpenOffice.org Installer 1.0
Opera 10.01
Otto
PhotoParade Player
PhotoShow Express
Picasa 2
PowerDVD 5.5
QuickBooks Simple Start Special Edition
QuickTime
RealPlayer
Rhapsody Player Engine
Safari
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic Audio module
Sonic DLA
Sonic Encoders
Sonic MyDVD
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
The Weather Channel Desktop 6
TrueSwitch Wizard Verizon Yahoo
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
Verizon Online
Verizon Yahoo! Applications
Verizon Yahoo! Music Jukebox
W Photo Studio
WebCyberCoach 3.2 Dell
WebFldrs XP
WildTangent Web Driver
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix - KB895316
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinZip 14.0
WordPerfect Office 12
Yahoo! Anti-Spy
Yahoo! Search Protection
Yahoo! Search Suggest Add-on for IE7
Yahoo! Software Update

==== Event Viewer Messages From Past Week ========

11/11/2009 4:43:15 PM, error: System Error [1003] - Error code 1000000a, parameter1 00180054, parameter2 0000001c, parameter3 00000001, parameter4 80502cc0.
11/11/2009 4:37:58 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASKUTIL
11/11/2009 4:27:19 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC000000D' while processing the file 'KB904706' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

==== End Of File ===========================

Justin9932
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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Wed Nov 11, 2009 11:45 pm

DDS (Ver_09-10-26.01) - NTFSx86
Run by Jessica C Serra at 18:37:32.56 on Wed 11/11/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.571 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files\Opera\opera.exe
C:\Documents and Settings\Jessica C Serra\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
uURLSearchHooks: H - No File
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn6\yt.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn6\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Yahoo! IE Suggest: {5a263cf7-56a6-4d68-a8cf-345be45bc911} - c:\program files\yahoo!\searchsuggest\YSearchSuggest.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn6\YTSingleInstance.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn6\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\1.0.150\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jessic~1\applic~1\mozilla\firefox\profiles\da2awnth.default\
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\jessica c serra\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-29 92296]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
S1 SASKUTIL;SASKUTIL;\??\c:\program files\superantispyware\saskutil.sys --> c:\program files\superantispyware\SASKUTIL.sys [?]
S2 0237191257784269mcinstcleanup;McAfee Application Installer Cleanup (0237191257784269);c:\windows\temp\023719~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\windows\temp\023719~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S2 gupdate1c9f764c04e1242;Google Update Service (gupdate1c9f764c04e1242);c:\program files\google\update\GoogleUpdate.exe [2009-6-27 133104]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-10-22 29744]
S3 PCD5SRVC{FBEA8B78-1B22F121-05040000};PCD5SRVC{FBEA8B78-1B22F121-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~2\hwdiag\bin\PCD5SRVC.pkms [2007-12-5 20640]

=============== Created Last 30 ================

2009-11-11 21:25:51 0 d-sha-r- C:\cmdcons
2009-11-11 21:02:29 98816 ----a-w- c:\windows\sed.exe
2009-11-11 21:02:29 77312 ----a-w- c:\windows\MBR.exe
2009-11-11 21:02:29 267264 ----a-w- c:\windows\PEV.exe
2009-11-11 21:02:29 161792 ----a-w- c:\windows\SWREG.exe
2009-11-11 21:02:06 0 d-s---w- C:\Combo-Fix
2009-11-07 21:22:04 0 d-----w- C:\_OTM
2009-11-07 15:25:56 49288 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-31 08:27:55 0 d-----w- c:\program files\NCH Software
2009-10-27 14:34:51 0 d-----w- c:\docume~1\jessic~1\applic~1\SUPERAntiSpyware.com
2009-10-27 13:01:06 157712 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-10-27 12:03:07 0 d-----w- c:\docume~1\jessic~1\applic~1\Malwarebytes
2009-10-27 08:43:42 0 ----a-w- c:\windows\win32k.sys
2009-10-13 05:23:33 0 d-----w- c:\docume~1\jessic~1\applic~1\LimeWire

==================== Find3M ====================

2009-10-21 05:29:29 4184 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-09-28 18:00:00 85504 ----a-w- c:\windows\system32\ff_vfw.dll
2009-09-16 14:22:48 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22:48 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22:48 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22:48 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22:14 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 10:35:52 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll
2009-08-16 15:08:36 178176 ----a-w- c:\windows\system32\unrar.dll
2009-03-26 15:45:02 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2009-01-11 22:00:11 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008122920090105\index.dat
2009-01-11 22:00:11 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009011120090112\index.dat

============= FINISH: 18:37:45.87 ===============

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Thu Nov 12, 2009 12:06 am

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment, SE v1.4.2_03
    Java(TM) 6 Update 11
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    Java(TM) SE Runtime Environment 6 Update 1

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    c:\windows\win32k.sys
    c:\docume~1\jessic~1\applic~1\LimeWire


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Thu Nov 12, 2009 12:28 am

========== FILES ==========
c:\windows\win32k.sys moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\xml\data moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\xml moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\promotion moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\mozilla-profile\updates\0 moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\mozilla-profile\updates moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\mozilla-profile\extensions moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\mozilla-profile\Cache moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\mozilla-profile moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\certificate moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\res\html moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\res\fonts moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\res\entityTables moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\res\dtd moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\res moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\plugins moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\modules moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\greprefs moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\dictionaries moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\defaults\profile\US\chrome moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\defaults\profile\US moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\defaults\profile\chrome moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\defaults\profile moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\defaults\pref moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\defaults\autoconfig moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\defaults moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\components moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner\chrome moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser\xulrunner moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\browser moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire\.AppSpecialShare moved successfully.
c:\docume~1\jessic~1\applic~1\LimeWire moved successfully.

OTM by OldTimer - Version 3.0.0.6 log created on 11112009_192736

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Thu Nov 12, 2009 1:22 am

Okay, one more scan.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Thu Nov 12, 2009 2:22 am

Malwarebytes' Anti-Malware 1.41
Database version: 3152
Windows 5.1.2600 Service Pack 3

11/11/2009 9:17:35 PM
mbam-log-2009-11-11 (21-17-35).txt

Scan type: Quick Scan
Objects scanned: 127118
Time elapsed: 5 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Angle Interactive\RD Platinum v5.0 (Rogue.RegistryDefender) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Angle Interactive\RD Platinum v5.0\report.csv (Rogue.RegistryDefender) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{7B02EF0B-A410-4938-8480-9BA26420A627}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Thu Nov 12, 2009 5:33 pm

We can remove OTMoveIt now.

  • Please double-click OTM.exe to run it again.
  • Press the green CleanUp! button.
  • Press Yes cleanup process prompt, do the same for the reboot prompt.
How is the machine running now?


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Fri Nov 13, 2009 12:13 am

Malwarebytes was actually able to scan this time, so I think the virus is gone, but I still get the ERROR Unable to run McAfee On Demand Scanner. Also, it isn't able to update. I don't know if this is related or not but my Internet downloads at around 3 KB/s. Is there something than can be causing it to run so slowly?

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Fri Nov 13, 2009 12:30 am

Please download [You must be registered and logged in to see this link.] file.

  • Please download Junction.zip and save it.
  • Unzip it and put junction.exe in the Windows directory (C:\Windows).
  • Go to Start => Run... => Copy and paste the following command in the run box and click OK:

    cmd /c junction -s c:\ >log.txt&log.txt& del log.txt

  • A command window opens starting to scan the system. Wait until a log file opens. Copy and paste or attach the content of it.


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Fri Nov 13, 2009 12:51 am

The command window opens but nothing happens.

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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Fri Nov 13, 2009 1:24 am

Sorry, I guess I was too impatient. here is the log:


Junction v1.05 - Windows junction creator and reparse point viewer
Copyright (C) 2000-2007 Mark Russinovich
Systems Internals - [You must be registered and logged in to see this link.]


Failed to open \\?\c:\\hiberfil.sys: The process cannot access the file because it is being used by another process.



Failed to open \\?\c:\\pagefile.sys: The process cannot access the file because it is being used by another process.



Failed to open \\?\c:\\System Volume Information: Access is denied.


...

...

.
Failed to open \\?\c:\\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24adf822-76f7-4481-b30b-ff1b40f8687f: Access is denied.



Failed to open \\?\c:\\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\d7d6e2e71758a54e2abde4b85760d171_24adf822-76f7-4481-b30b-ff1b40f8687f: Access is denied.


..

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...
Failed to open \\?\c:\\Program Files\Dell Support Center\HWDiag\bin\pcdrsysinfodirect.p5x: Access is denied.




...

...

...

...

..
Failed to open \\?\c:\\Program Files\McAfee\VirusScan\mcods.exe: Access is denied.


.
Failed to open \\?\c:\\Program Files\Mozilla Firefox\firefox.exe: Access is denied.




...

...

...
Failed to open \\?\c:\\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe: Access is denied.




...

...

...

...

...

...

...

...

...

...

...

...

...

.
Failed to open \\?\c:\\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe: Access is denied.


..

...

...
Failed to open \\?\c:\\WINDOWS\SoftwareDistribution\Download\8f999a6add48b449a8ea8c09fb44cb0c\update\update.exe: Access is denied.




...

...

...No reparse points found.

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Fri Nov 13, 2009 1:36 am

Please download [You must be registered and logged in to see this link.] file.

Like you did with juntion.exe, place inherit.exe into the Windows folder.

Now open a new notepad file.
Input this into the notepad file:

@echo off
"inherit.exe" "c:\Program Files\McAfee\VirusScan\mcods.exe"
"inherit.exe" "c:\Program Files\Mozilla Firefox\firefox.exe"
"inherit.exe" "c:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
exit
Save this as fix.bat, save it to your desktop.

Let it run until it says OK on each one.

Mcafee will work now. Smile


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Fri Nov 13, 2009 2:01 am

McAfee was able to update! yay! That saves me from having to reinstall it. I'm not really sure what to do about the Internet speed though.

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Re: Error Running On Demand Scan McAfee

Post by Belahzur on Fri Nov 13, 2009 2:13 am

Please download [You must be registered and logged in to see this link.] and install it. It will install over version 3.5.3 you currently have installed, so you won't lose any bookmarked websites.

Download [You must be registered and logged in to see this link.]

  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:

  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:

  • Click Opera at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Any difference now?


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Re: Error Running On Demand Scan McAfee

Post by Justin9932 on Fri Nov 13, 2009 3:07 am

Hey. it didn't really make a different at first, but I unplugged the router and plugged it back in and now i'm running great! Thank you very much for all your help.

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