DragonMaster Jay Please help! <3 Screen stretched.

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Solved DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Sun Nov 01, 2009 2:37 am

Hey! Sorry to bother you but my screen is all stretched. I tried fixing the resolution but that didnt help. Do you have any ideas? Thanks in advance! Thank You!

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Dr Jay on Sun Nov 01, 2009 2:42 am

Did you change the resolution via display settings?

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Sun Nov 01, 2009 2:43 am

Yes, my friend says it might have something to do with video drivers.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Dr Jay on Sun Nov 01, 2009 2:48 am

Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.
[color:4f71="red"]Please close all other applications running on your system.

Please double click GetSystemInfo.exe to open it.

Click the Settings button.



Set it to Maximum



IMPORTANT! Then please click Customize - choose Driver / Ports tab and uncheck Scan Ports.


Click Create Report to run it.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to Kaspersky GSI Parser and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Sun Nov 01, 2009 3:01 am

Excuse me but it says i need the administratve rights to click the settings button.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Dr Jay on Sun Nov 01, 2009 3:13 am

Close out of it, then right click on it and select Run as Administrator.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Sun Nov 01, 2009 3:28 am


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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Dr Jay on Sun Nov 01, 2009 6:20 pm

I suspect Windows Aero might be the problem.

Attempt to turn it off to see if it solves the issue.

Quicklink: http://www.howtogeek.com/howto/windows-vista/disable-aero-on-windows-vista/

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Mon Nov 02, 2009 2:17 am

I tried that and it didnt work, everything looks the same.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Dr Jay on Mon Nov 02, 2009 2:51 am

Please tell me when this first happened, and what you were doing at the time of the incident (if anything).

If it happened recently, please try a System Restore.
Start > Start Search
type in System Restore and hit enter.

Go back to a recent restore point and see if it solves the issue.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Mon Nov 02, 2009 4:36 am

I had a virus on my computer when this first happened, like a week ago. Is it still safe to do the system restore.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Mon Nov 02, 2009 4:47 am

Oh and i dont know if it is related, but task manager doesn't work anymore. When i click it this comes up "Task Manager has been disabled by your administrator"

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Jackattack on Mon Nov 02, 2009 6:26 am

System restore worked! Thanks again for your fab help, ilu dragonmaster jay.

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Solved Re: DragonMaster Jay Please help! <3 Screen stretched.

Post by Dr Jay on Mon Nov 02, 2009 10:42 am

You are welcome.

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