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Bankerfox virus

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Bankerfox virus

Post by janyamagami on Sat Oct 31, 2009 1:09 am

I cannot access internet to download or use any virus protection. This virus has infected my laptop computer and will not allow me to run "commyexe" or "combofix/u" I can only follow directions using my desktop.

Any help is appreciated.

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Re: Bankerfox virus

Post by Dr Jay on Sat Oct 31, 2009 2:11 am

Please transfer this download from another computer to the infected computer, using a flash drive, burnt CD/DVD, or external drive.

Please download ComboFix from [You must be registered and logged in to see this link.]

Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


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Re: Bankerfox virus

Post by janyamagami on Sat Oct 31, 2009 4:12 am

thank you but it did not work. combofix starts to scan but then just stops. i keep getting repetitive notices of virus alerts and security warnings but will not allow me to access internet and keeps overriding my secuirty system.

any more things i can do?

bankerfox.a and
win32/nugel.e

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Re: Bankerfox virus

Post by Dr Jay on Sat Oct 31, 2009 5:15 am

Please reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu).

Then, try ComboFix again.


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Re: Bankerfox virus

Post by janyamagami on Tue Nov 03, 2009 1:56 am

Hi again,

It did not work. I could not start computer in safe mode without it being interrupted with the pop-ups and warnings.

Do you have any other suggestions? I called McAfee and they said they could not help me because I was not able to access the internet.

Thank you for your help.

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Re: Bankerfox virus

Post by Dr Jay on Tue Nov 03, 2009 3:53 am

Please download the Kaspersky AVP Tool from [You must be registered and logged in to see this link.].
  • Save it to your desktop.
  • Please reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu).
  • Double click the setup file to run it.
  • Click Next to continue.
  • It will by default install it to your desktop folder.Click Next.
  • Hit ok at the prompt for scanning in Safe Mode.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked:

    • System Memory
    • Startup Objects
    • Disk Boot Sectors.
    • My Computer.
    • Also any other drives (Removable that you may have)

After that click on Security level then choose Customize then click on the tab that says Heuristic Analyzer then choose Enable Deep rootkit search then choose ok.
Then choose OK again then you are back to the main screen.

  • Then click on Scan at the to right hand Corner.
  • It will automatically Neutralize any objects found.
  • If some objects are left un-neutralized then click the button that says Neutralize all
  • If it says it cannot be Neutralized then chooose The delete option when prompted.
  • After that is done click on the reports button at the bottom and save it to file name it Kas.
  • Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.
Note: This tool will self uninstall when you close it so please save the log before closing it.


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