can't get to internet after cleaning system with malwarebyte

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can't get to internet after cleaning system with malwarebyte

Post by vturley on Sat 31 Oct 2009, 3:53 am

Had several trojans and installed Malwarebyte which removed several on scan then some during reboot. Now I can't get to any website. Also tried running the malwarebyte in safe mode and it comes back with no threats found? also tried to go into task manager to end several svchost.exe files whith no help. I can't do a hijack log because I can't get to internet and if you can get one from the cmd prompt, I don't know the cammands. i'm running xp home on dell 600m laptop. Ok, here is my log from Malwarebyte:

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

10/29/2009 5:09:04 PM
mbam-log-2009-10-29 (17-09-04).txt

Scan type: Full Scan (C:\|)

Ran combofix and now I can get on the web, still testing to see if it's a perm fix.
Objects scanned: 164087
Time elapsed: 36 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 13
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\iehelper.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c277b942-1f68-486b-8f95-6e486a13f148} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c277b942-1f68-486b-8f95-6e486a13f148} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c277b942-1f68-486b-8f95-6e486a13f148} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\gamevance.linker (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{1d22e9e4-f771-4b8d-aa68-ba04e8980e07} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a851c98a-6136-4b02-9ec7-22aaf33e7b97} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{da4b6a86-82e7-4a9e-abb9-3b225bc214a4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7370f91f-6994-4595-9949-601fa2261c8d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7370f91f-6994-4595-9949-601fa2261c8d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\gamevance.linker.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\gvtl (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\System Tool (Fake.SystemTool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\System Tool (Fake.SystemTool) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Gamevance (Adware.Gamevance) -> Delete on reboot.

Files Infected:
C:\WINDOWS\system32\iehelper.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\Program Files\Gamevance\gvtl.dll (Trojan.BHO) -> Delete on reboot.
C:\System Volume Information\_restore{5CE765D2-E9C7-4B30-A196-4A5FF00B9EF3}\RP186\A0396313.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{5CE765D2-E9C7-4B30-A196-4A5FF00B9EF3}\RP188\A0396414.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\ars.cfg (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gvun.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\icon.ico (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\WINDOWS\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\povjpg\tnlqsysguard.exe (Fake.SystemTool) -> Delete on reboot.

Here is my Hijack log from a tumbdrive:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:45:30 PM, on 10/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\ 3\program\soffice.exe
C:\Program Files\ 3\program\soffice.bin
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
O1 - Hosts: ::1 localhost
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: [You must be registered and logged in to see this link.]
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [McAfee Update] C:\DOCUME~1\VINCEN~1\LOCALS~1\Temp\mcupdate_1256856771.exe /syncfin C:\DOCUME~1\VINCEN~1\LOCALS~1\Temp\mcupdate_1256856771.ini /insfin
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: 3.1.lnk = C:\Program Files\ 3\program\quickstart.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\lsp.dll' missing
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} (Wizard101GameLauncher) - [You must be registered and logged in to see this link.]
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate1c9dbbedcef3080) (gupdate1c9dbbedcef3080) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

End of file - 10741 bytes

Hope this helps you to help me.

Last edited by vturley on Sat 31 Oct 2009, 6:46 am; edited 1 time in total (Reason for editing : fixed)



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Joined : 2009-10-31
Operating System : xp home

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Re: can't get to internet after cleaning system with malwarebyte

Post by Belahzur on Sat 31 Oct 2009, 11:14 am


Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Ask Toolbar

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:

    O1 - Hosts: ::1 localhost
    O1 - Hosts:
    O1 - Hosts:
    O1 - Hosts: [You must be registered and logged in to see this link.]

  • Press "Fix Checked"
  • Close Hijack This.

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan.

Post the new log when done.

@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Operating System : XP SP3 Media Centre

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