GeekPolice
Welcome to GeekPolice.net!

From "wow" to "whoa" - we're teaching practical technology and helping others with tech support. Join our family here!

You are viewing the forum as a "Guest" which doesn't give you member privileges to ask questions or post comments.

Take 30 seconds to register or log in below and unlock the limitations of this website to discover new computer knowledge!

Alpha Antivirus Removal Help

View previous topic View next topic Go down

Alpha Antivirus Removal Help

Post by Jackattack on Fri Oct 30, 2009 3:10 am

I have followed your directions on how to remove this virus and it seemed to work at first. I am no longer being redirected to that page telling me I am at risk every time I visit a webpage. However I am still getting the pop-up at the bottom right hand corner of the screen and after awhile on the computer the screen will turn blue and have a whole bunch of writing on it telling me I am at risk and I can't get rid of it without shutting dowm. I have run the Malwarebytes' Anti-Malware scan again and it tells me my computer is free of viruses. Oh and I have an HP laptop and vista. Thanks in advance!

Jackattack
Novice
Novice

Status :
Online
Offline

Posts : 19
Joined : 2009-10-30
Gender : Female
OS : Vista
Points : 25939
# Likes : 0

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Dr Jay on Fri Oct 30, 2009 3:33 am

Please run [You must be registered and logged in to see this link.] online scan.

  • Click Scan now.
  • Read and put a Check next to Yes I accept the terms of use.
  • Click the Launching HouseCall>> button.
  • If confirmed that HouseCall can run on your system, under Using Java-based HouseCall kernel click the Starting HouseCall>> button.
  • You may receive a Security Warning about the TrendMicro Java applet, click YES.
  • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
  • Please be patient while it installs, updates, and scans your system.
  • Once the scan is complete, it will take you to the summary page.
  • Under Cleanup options, choose clean all detected infections automatically.
  • Click the Clean now>> button.
  • If anything was found you may be prompted to run the scan again, you can just close the browser window.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Administrator
Administrator

Status :
Online
Offline

Posts : 13704
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro
Points : 144790
# Likes : 10

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Jackattack on Fri Oct 30, 2009 4:10 am

I did the scan but no threats were found.

Jackattack
Novice
Novice

Status :
Online
Offline

Posts : 19
Joined : 2009-10-30
Gender : Female
OS : Vista
Points : 25939
# Likes : 0

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Dr Jay on Fri Oct 30, 2009 4:27 am

Please download DDS by sUBs from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.] and save it to your Desktop.

Note: Before scanning, make sure all other running programs are closed. There shouldn't be any scheduled antivirus scans running while the scan is being performed. Do not use your computer for anything else during the scan.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click Yes to the Optional_Scan
  • Please follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your Desktop.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Administrator
Administrator

Status :
Online
Offline

Posts : 13704
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro
Points : 144790
# Likes : 10

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Jackattack on Fri Oct 30, 2009 4:46 am

DDS (Ver_09-10-26.01) - NTFSx86
Run by Owner at 0:38:37.26 on 30/10/2009
Internet Explorer: 7.0.6000.16916
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.2.1033.18.1982.1048 [GMT -4:00]

AV: Symantec AntiVirus *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Symantec AntiVirus *enabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k nȯne
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\PSIService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\AlphaAV\alpha.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\conime.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Owner\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSEARCH PAGE = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uDefault_Page_URL = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
mDefault_Page_URL = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
uURLSearchHooks: Yahoo! Barre d'outils: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hewlett-packard\smart web printing\hpswp_framework.dll
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: Ask Toolbar BHO: {f0d4b231-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
EB: Zango Information Window: {2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} - c:\program files\zango\bin\10.3.37.0\HostIE.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hȋdden
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [WeatherDPA] "c:\program files\zango\bin\10.3.37.0\Weather.exe" -auto
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [QuickFinder Scheduler] "c:\program files\wordperfect office x3\programs\QFSCHD130.EXE"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\stopzilla.exe.exe" /runcleanupscript
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
uPolicies-system: DisableTaskMgr = 1
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Open with WordPerfect - c:\program files\wordperfect office x3\programs\WPLauncher.hta
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hewlett-packard\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hewlett-packard\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - [You must be registered and logged in to see this link.]
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - [You must be registered and logged in to see this link.]
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - [You must be registered and logged in to see this link.]
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - [You must be registered and logged in to see this link.]
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - [You must be registered and logged in to see this link.]
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\a4719uj4.default\
FF - component: c:\program files\mozilla firefox\extensions\talkback@mozilla.org\components\qfaservices.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.allow_platform_file_picker", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.remoteLookups", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.updateURL", "http://sb.google.com/safebrowsing/update?client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.lookupURL", "http://sb.google.com/safebrowsing/lookup?sourceid=firefox-antiphish&features=TrustRank&client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.reportURL", "http://sb.google.com/safebrowsing/report?");

============= SERVICES / DRIVERS ===============

R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-27 102448]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-10-25 38224]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-11-28 122008]

=============== Created Last 30 ================

2009-10-25 06:51:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-25 06:51:37 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-25 06:51:37 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-25 06:03:34 0 d-----w- c:\users\owner\appdata\roaming\Malwarebytes
2009-10-25 06:03:18 0 d-----w- c:\programdata\Malwarebytes
2009-10-25 05:21:22 0 d-----w- c:\program files\common files\AlphaAVUninstall
2009-10-25 05:21:00 0 d-----w- c:\program files\AlphaAV
2009-10-20 21:20:52 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll
2009-10-20 21:20:07 0 d-----w- c:\program files\Microsoft SQL Server Compact Edition
2009-10-16 02:26:06 428032 ----a-w- c:\windows\system32\EncDec.dll
2009-10-16 02:26:05 217088 ----a-w- c:\windows\system32\psisrndr.ax
2009-10-16 02:26:04 292352 ----a-w- c:\windows\system32\psisdecd.dll
2009-10-16 02:25:59 80896 ----a-w- c:\windows\system32\MSNP.ax
2009-10-16 02:25:59 57856 ----a-w- c:\windows\system32\MSDvbNP.ax
2009-10-16 02:25:59 1244672 ----a-w- c:\windows\system32\mcmde.dll
2009-10-16 02:25:55 68608 ----a-w- c:\windows\system32\Mpeg2Data.ax
2009-10-16 02:25:55 177152 ----a-w- c:\windows\system32\mpg2splt.ax
2009-10-16 02:25:30 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-10-16 02:25:21 130048 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-10-16 02:25:15 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL

==================== Find3M ====================

2009-10-30 04:33:42 27335 ----a-w- c:\users\owner\appdata\roaming\nvModes.dat
2009-09-15 01:54:34 157466 ----a-w- c:\windows\hpoins28.dat
2009-09-15 01:40:59 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-09-15 01:40:59 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-15 01:37:29 86016 ----a-w- c:\windows\inf\infstor.dat
2009-09-10 17:38:29 216576 ----a-w- c:\windows\system32\msv1_0.dll
2009-08-29 03:41:42 1686528 ----a-w- c:\windows\system32\gameux.dll
2009-08-29 03:40:31 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 23:31:54 4247552 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-27 14:02:34 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 13:57:38 56320 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 13:57:36 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-27 13:56:05 72704 ----a-w- c:\windows\system32\admparse.dll
2009-08-27 11:24:10 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-27 09:51:45 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-08-18 03:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-15 23:58:19 167424 ----a-w- c:\windows\system32\tcpipcfg.dll
2009-08-15 23:54:25 416768 ----a-w- c:\windows\system32\IKEEXT.DLL
2009-08-15 23:54:01 543232 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2009-08-15 23:53:03 317440 ----a-w- c:\windows\system32\BFE.DLL
2009-08-15 21:30:09 22016 ----a-w- c:\windows\system32\netiougc.exe
2009-08-14 16:40:56 103936 ----a-w- c:\windows\system32\netiohlp.dll
2009-08-14 16:40:52 15360 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 14:25:18 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 14:25:16 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 14:25:15 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 14:25:14 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 14:25:10 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 14:25:10 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 14:25:10 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-05 14:28:45 3502152 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-08-05 14:28:44 3467864 ----a-w- c:\windows\system32\ntoskrnl.exe
2008-12-11 16:20:15 174 --sha-w- c:\program files\desktop.ini
2008-06-11 17:11:27 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-01-16 18:25:39 952 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 0:40:16.98 ===============

Jackattack
Novice
Novice

Status :
Online
Offline

Posts : 19
Joined : 2009-10-30
Gender : Female
OS : Vista
Points : 25939
# Likes : 0

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Dr Jay on Fri Oct 30, 2009 4:58 am

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Administrator
Administrator

Status :
Online
Offline

Posts : 13704
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro
Points : 144790
# Likes : 10

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Jackattack on Fri Oct 30, 2009 6:54 pm

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 6.0.6000

30/10/2009 2:42:46 PM
mbam-log-2009-10-30 (14-42-46).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 298455
Time elapsed: 1 hour(s), 43 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{f0d4b230-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23a-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23c-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b15fd82e-85bc-430d-90cb-65db1b030510} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\AskSBar\bar\1.bin\A2HIGHIN.EXE (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\AskSBar\bar\1.bin\A2PLUGIN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (Adware.AskSBAR) -> Quarantined and deleted successfully.
C:\Program Files\AskSBar\bar\1.bin\NPASKSBR.DLL (Trojan.Agent) -> Quarantined and deleted successfully.

Jackattack
Novice
Novice

Status :
Online
Offline

Posts : 19
Joined : 2009-10-30
Gender : Female
OS : Vista
Points : 25939
# Likes : 0

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Dr Jay on Fri Oct 30, 2009 7:32 pm

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Administrator
Administrator

Status :
Online
Offline

Posts : 13704
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro
Points : 144790
# Likes : 10

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Jackattack on Fri Oct 30, 2009 8:02 pm

alwarebytes' Anti-Malware 1.41
Database version: 3062
Windows 6.0.6000

30/10/2009 4:00:32 PM
mbam-log-2009-10-30 (16-00-32).txt

Scan type: Quick Scan
Objects scanned: 101098
Time elapsed: 12 minute(s), 37 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 9

Memory Processes Infected:
C:\Program Files\AlphaAV\alpha.exe (Rogue.AlphaAV) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AlphaAV (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\AlphaAV (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\AlphaAV (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\AlphaAVUninstall (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\AlphaAV\alpha.exe (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\AlphaAV\Computer Scan.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\AlphaAV\Help.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\AlphaAV\Registration.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\AlphaAV\Security Center.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\AlphaAV\Settings.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\AlphaAV\Update.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\AlphaAVUninstall\Uninstall.lnk (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.
C:\Users\Owner\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AlphaAV.lnk (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.

Jackattack
Novice
Novice

Status :
Online
Offline

Posts : 19
Joined : 2009-10-30
Gender : Female
OS : Vista
Points : 25939
# Likes : 0

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Dr Jay on Fri Oct 30, 2009 8:06 pm

Please download ComboFix from [You must be registered and logged in to see this link.]

Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


I would also like to see a list of installed programs, so please do this:
Click Start > Run then copy/paste the following single-line command into the Run box and click OK:

C:\Qoobox\Add-Remove Programs.txt

In your next reply, please include the ComboFix log and the Add-Remove Programs log.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Administrator
Administrator

Status :
Online
Offline

Posts : 13704
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro
Points : 144790
# Likes : 10

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Jackattack on Fri Oct 30, 2009 8:17 pm

I think the last thing worked! When I restarted I no longer got the pop-ups and I can't find it in program list anymore. ILU DragonMaster Jay.

Jackattack
Novice
Novice

Status :
Online
Offline

Posts : 19
Joined : 2009-10-30
Gender : Female
OS : Vista
Points : 25939
# Likes : 0

View user profile

Back to top Go down

Re: Alpha Antivirus Removal Help

Post by Dr Jay on Fri Oct 30, 2009 9:04 pm

Did you have the log from it?


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Administrator
Administrator

Status :
Online
Offline

Posts : 13704
Joined : 2009-09-06
Gender : Male
OS : Windows 10 Home & Pro
Points : 144790
# Likes : 10

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum