Need XP help, won't reboot in normal or safe mode.

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Need XP help, won't reboot in normal or safe mode.

Post by pealow on Wed Oct 28, 2009 6:47 pm

Okay I am using my mom's computer because I cannot boot mine.. The other night Avira alerted me to a virus, I ran a scan, deleted the virus and restarted the computer. Upon restart I received the BSOD. I tried safe mode and it runs a bunch of commands and then stops. Nothing more. I tried going into recovery console but don't know what command to type in. It says drive C and press enter to exit recovery console. Can this machine be saved???? Please help?

Mike

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Re: Need XP help, won't reboot in normal or safe mode.

Post by pealow on Wed Oct 28, 2009 7:08 pm

One other thing to ad. Ive been on the phone with microsoft pretty much all day and boy do they suck. From what little service I did recieve from them I mentioned to the rep that in the bsod I get a stop error message. I wrote it down and read it to him and he said it has to do with damaged ram. Could it be that this virus corrupted my memory?

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Re: Need XP help, won't reboot in normal or safe mode.

Post by xald on Fri Oct 30, 2009 8:58 pm

well do you have your own xp install cd AND your pruduct key? a cd burner on your moms pc and a 700 mb cd?


Last edited by xald on Fri Oct 30, 2009 9:00 pm; edited 1 time in total (Reason for editing : missing info)

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Re: Need XP help, won't reboot in normal or safe mode.

Post by xald on Fri Oct 30, 2009 9:04 pm

also i thnk i know why it wont boot i had the same problem the anti virus may have detected a trojan in shell32.dll or msgina.dll and then deleted the file not the virus i had no clue what the heck had happened so i should prabably be able to help


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Re: Need XP help, won't reboot in normal or safe mode.

Post by Dr Jay on Sun Nov 01, 2009 2:34 am

Please read this over and click here to open a new topic.

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