Need XP help, won't reboot in normal or safe mode.

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Need XP help, won't reboot in normal or safe mode.

Post by pealow on Thu 29 Oct 2009, 5:47 am

Okay I am using my mom's computer because I cannot boot mine.. The other night Avira alerted me to a virus, I ran a scan, deleted the virus and restarted the computer. Upon restart I received the BSOD. I tried safe mode and it runs a bunch of commands and then stops. Nothing more. I tried going into recovery console but don't know what command to type in. It says drive C and press enter to exit recovery console. Can this machine be saved???? Please help?

Mike

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Re: Need XP help, won't reboot in normal or safe mode.

Post by pealow on Thu 29 Oct 2009, 6:08 am

One other thing to ad. Ive been on the phone with microsoft pretty much all day and boy do they suck. From what little service I did recieve from them I mentioned to the rep that in the bsod I get a stop error message. I wrote it down and read it to him and he said it has to do with damaged ram. Could it be that this virus corrupted my memory?

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Re: Need XP help, won't reboot in normal or safe mode.

Post by xald on Sat 31 Oct 2009, 7:58 am

well do you have your own xp install cd AND your pruduct key? a cd burner on your moms pc and a 700 mb cd?


Last edited by xald on Sat 31 Oct 2009, 8:00 am; edited 1 time in total (Reason for editing : missing info)

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Re: Need XP help, won't reboot in normal or safe mode.

Post by xald on Sat 31 Oct 2009, 8:04 am

also i thnk i know why it wont boot i had the same problem the anti virus may have detected a trojan in shell32.dll or msgina.dll and then deleted the file not the virus i had no clue what the heck had happened so i should prabably be able to help


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Re: Need XP help, won't reboot in normal or safe mode.

Post by DragonMaster Jay on Sun 01 Nov 2009, 1:34 pm

Please read this over and click here to open a new topic.


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