alpha antivirus removal problem

View previous topic View next topic Go down

alpha antivirus removal problem

Post by richard rice on Fri Oct 23, 2009 6:58 pm

im having a problem with alpha antivirus on my system and cant remove it from my system. not sure how it got there but it's a virus in it's self.every time i go to and and remove program it asks me to buy the program b 4 i can remove it, please someone help


Rich
Thanks

richard rice
Beginner
Beginner

Posts Posts : 1
Joined Joined : 2009-10-23
OS OS : vista home primium
Points Points : 26003
# Likes # Likes : 0

View user profile

Back to top Go down

Re: alpha antivirus removal problem

Post by Dr Jay on Fri Oct 23, 2009 7:26 pm

Please download ComboFix from [You must be registered and logged in to see this link.]

Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


I would also like to see a list of installed programs, so please do this:
Click Start > Run then copy/paste the following single-line command into the Run box and click OK:

C:\Qoobox\Add-Remove Programs.txt

In your next reply, please include the ComboFix log and the Add-Remove Programs log.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 13714
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Protection Protection : Bitdefender Total Security
Points Points : 302072
# Likes # Likes : 10

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum