Please help! Strange problem????

View previous topic View next topic Go down

Please help! Strange problem????

Post by morgAtory on 16th October 2009, 3:21 pm

Ok, just bought a computer from my neighbor, HP Pavilion a6600f... I am running Vista Home Premium on it...

Pentium Dual Core Processor
320 GB Hard Drive
3 GB System Memory

I was over my neighbors, tested the computer, worked fine etc...

Walked next door with it, hooked it up and now this...

It works for a little, then randomly freezes, needs to be restarted, so forth and so on. There seems to be no rhyme or reason to the freezing, sometimes it happens quick, sometimes it takes a little longer...

This may make no difference either way, but he was connected using the Comcast Network and I have Verizon, I mention this as it is the only change I can think of that may have caused something to have happened???? It freezes when on the internet or not so it is probably not related but...?

Any help would be greatly appreciated!!!

morgAtory
Beginner
Beginner

Posts Posts : 1
Joined Joined : 2009-06-26
Gender Gender : Male
OS OS : Vista
Points Points : 27243
# Likes # Likes : 0

View user profile

Back to top Go down

hi

Post by elakbar on 21st October 2009, 7:26 am

go check and see on bios after your computer freezes the temperature of the CPU...

elakbar
Novice
Novice

Posts Posts : 19
Joined Joined : 2009-10-21
OS OS : WP
Points Points : 26089
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Please help! Strange problem????

Post by xald on 31st October 2009, 1:01 pm

did you at any point in moving it to your house open up the side panel and touch any thing inside, or hit it on any thing a, a wall maybe, or sit it down roughly?

xald
Intermediate
Intermediate

Posts Posts : 154
Joined Joined : 2009-10-30
Gender Gender : Male
OS OS : windows xp home sp3,
Protection Protection : malwarebytes anti-malware, avg free 9.0
Points Points : 27102
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Please help! Strange problem????

Post by Dr Jay on 1st November 2009, 2:33 am

This will help me get a closer look, especially at errors, please do the following:

Download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.
[color:2010="red"]Please close all other applications running on your system.

Please double click GetSystemInfo.exe to open it.

Click the Settings button.



Set it to Maximum



IMPORTANT! Then please click Customize - choose Driver / Ports tab and uncheck Scan Ports.


Click Create Report to run it.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to Kaspersky GSI Parser and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14310
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 302971
# Likes # Likes : 10

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum