WinCoDecPRO Removal Needed - Hijackthis log included

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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Dr Jay on Sat Oct 24, 2009 12:45 am

Do you have the url for it? This is hard to read. The url will be in the address bar, when you view the report.


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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Robert09 on Sat Oct 24, 2009 2:17 am

DMJ - That report is actually from Notepad so I don't have a URL for it. I couldn't get the program to open, but that report showed up in Notepad somehow.

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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Dr Jay on Sat Oct 24, 2009 2:34 am

Were you able to access the website [You must be registered and logged in to see this link.] ?

There is a place to upload that notepad file. Then, it outputs to readable text.


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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Robert09 on Sat Oct 24, 2009 4:56 am

DMJ - I uploaded it to GSI, but my problems with copy/paste are not allowing me to copy the URL to post it.

What should I do?


Under 'Suspicious' the only thing that was found were "Potentially Incompatible Software"
Just an FYI.

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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Robert09 on Sat Oct 24, 2009 5:03 am

Disregard the last post, I will just type it out for you:

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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Dr Jay on Sat Oct 24, 2009 9:30 pm

Hello.

I have consulted another expert, and he has told me that we should recommend that the computer to be formatted.

I recommend to purchase an XP disc (usually cheap), or higher OS (Vista, or 7, etc). Then, reformat and reinstall.

What I saw on your system was called a library rootkit. Here is what that is in layman's terms:
"Library rootkits commonly patch, hook, or replace system files with versions that hide information about the attacker. These instances may modify how a legitimate program behaves by making it perform additional functions that it is not authorized to do, such as causing your sound to not behave properly, and then sending blue-screens. "

The blue-screens were spawned as a result of injected audio drivers. Although we may have fȋxed part of the driver, the driver is damaged, and locked therefore making it impossible to repair. The malware has compromised your system in a way, where even if we did say your computer was clean, it could become reinfected very easily, making it difficult to maintain. It is recommended to get XP or higher, because support by experts is much better.


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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Robert09 on Sat Oct 24, 2009 9:35 pm

Considering the specifications of my computer, do you think it will be ok to install XP?

Let me know. If so, I will install XP. Also be advised I am currently running 2k Pro.

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Re: WinCoDecPRO Removal Needed - Hijackthis log included

Post by Dr Jay on Sat Oct 24, 2009 9:44 pm

Understood. It will be a full install, so you cannot use an Upgrade disc (it usually says Upgrade on the box or disc).

I checked your system specifications by the Kaspersky GSI, and it will run XP very good. I say go ahead. Smile


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