Virus blocks McAfee Scanner and any other virus scanner

View previous topic View next topic Go down

Virus blocks McAfee Scanner and any other virus scanner

Post by yonoid on 11th October 2009, 9:34 pm

Hi, I have a problem where the McAfee scanner always reads that there is an error involving the on-demand scanner and whenever I try it manually. Ad-Aware also will not open and the Hijackthis is also blocked from completing its scan. I did however you the SystemLook and this is what its log said:

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 17:18 on 11/10/2009 by yonoid (Administrator - Elevation successful)

========== filefind ==========

Searching for "scecli.dll"
C:\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6001.18000_none_380de25bd91b6f12\scecli.dll --a--- 177152 bytes [19:24 24/09/2008] [07:36 19/01/2008] 28B84EB538F7E8A0FE8B9299D591E0B9
C:\Windows\System32\scecli.dll --a--- 176640 bytes [08:43 02/11/2006] [09:46 02/11/2006] 80E2839D05CA5970A86D7BE2A08BFF61
C:\Windows\winsxs\x86_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6000.16386_none_35d7205fdc305e3e\scecli.dll --a--- 176640 bytes [08:43 02/11/2006] [09:46 02/11/2006] 80E2839D05CA5970A86D7BE2A08BFF61

Searching for "netlogon.dll"
C:\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_fdb7b74337f9e857\netlogon.dll --a--- 592384 bytes [19:27 24/09/2008] [07:35 19/01/2008] A8EFC0B6E75B789F7FD3BA5025D4E37F
C:\Windows\System32\netlogon.dll --a--- 559616 bytes [08:45 02/11/2006] [09:46 02/11/2006] 889A2C9F2AACCD8F64EF50AC0B3D553B
C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6000.16386_none_fb80f5473b0ed783\netlogon.dll --a--- 559616 bytes [08:45 02/11/2006] [09:46 02/11/2006] 889A2C9F2AACCD8F64EF50AC0B3D553B

Searching for "eventlog.dll"
No files found.

Searching for "cngaudit.dll"
C:\Windows\System32\cngaudit.dll --a--- 61952 bytes [08:43 02/11/2006] [09:46 02/11/2006] (Unable to calculate MD5)
C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\cngaudit.dll --a--- 11776 bytes [08:43 02/11/2006] [09:46 02/11/2006] 7F15B4953378C8B5161D65C26D5FED4D

-=End Of File=-

yonoid
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-10-11
OS OS : Vista
Points Points : 26185
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Virus blocks McAfee Scanner and any other virus scanner

Post by Dr Jay on 11th October 2009, 11:22 pm

HI

Please download ComboFix by sUBs
[You must be registered and logged in to see this link.]

Please save the file to your Desktop, but rename it first:




Important information about ComboFix

Before the download:
  • Please copy and paste these instructions to Notepad and save to your Desktop, or print them - for easier access.
  • It is important to rename ComboFix before the download.
  • Please do not rename ComboFix to other names, but only the one indicated.

After the download:
  • Close any open browsers.
  • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". [You must be registered and logged in to see this link.] if you don't know how.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
  • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.

Running ComboFix:
  • Double click on svchost.exe & follow the prompts.
  • It will attempt to install the Recovery Console:




  • When ComboFix finishes, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" in your next reply.


Troubleshooting ComboFix

Safe Mode:

If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")

Re-downloading:

If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14317
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 303008
# Likes # Likes : 10

View user profile

Back to top Go down

Re: Virus blocks McAfee Scanner and any other virus scanner

Post by yonoid on 12th October 2009, 12:33 am

Well, it looks like its not even letting me open up Bleepingcomputer after I've downloaded it. Every time I try to open some program it gives me this Security Warning message that says "Application cannot be executed. The file combofix.exe is infected. Do you want to activate your antivirus software now?" It doesn't matter if I choose yes or no, the message always disappears and then pops up later for other .exe things.

I'm also having trouble starting Safe Mode. I twice tried tapping F8 after and during the screen that has BIOS in the bottom right corner.

yonoid
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-10-11
OS OS : Vista
Points Points : 26185
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Virus blocks McAfee Scanner and any other virus scanner

Post by Dr Jay on 12th October 2009, 1:04 am

Your computer is infected with a dangerous infection:
[You must be registered and logged in to see this link.]

We have hit a dead end. Every file is infected. Please tell me when you have completed a reformat and reinstall.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14317
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 303008
# Likes # Likes : 10

View user profile

Back to top Go down

Re: Virus blocks McAfee Scanner and any other virus scanner

Post by yonoid on 13th October 2009, 1:10 am

Thanks for your help. I have tried to install my Vista OS disc, and I can intiate the process easy enough, but once it gets to the "Completing Installation" part, the progress bar at the bottom just sits without going any further for about an hour and then screen goes black and just leaves the cursor there. Albeit, I am using a Dell OS disc and I am installing it on a Gateway laptop but from what I hear a Dell OS disc is still ok to use. I have tried this twice and both times it has given the same result.

yonoid
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-10-11
OS OS : Vista
Points Points : 26185
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Virus blocks McAfee Scanner and any other virus scanner

Post by Dr Jay on 13th October 2009, 2:47 am

I would recommend to call support for the computer you are on. They may be able to supply recovery discs to help the process move along.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
Head Administrator
Head Administrator

Posts Posts : 14317
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Arch. Arch. : x64 (64-bit)
Protection Protection : Bitdefender Total Security
Points Points : 303008
# Likes # Likes : 10

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum