windows police pro

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windows police pro

Post by pedroj9107 on Fri Oct 09, 2009 5:07 pm

Hey I'd like to get some help for my dad's computer, it recently got infected with this program called windows police pro and it will not let me use anything on my computer. When i start it up normally, this program opens up alot of windows prompting me to buy their "software" and then when i try to open an .exe file it will tell me its corrupted and and again prompt me to buy.
Then if i try to boot it in safe mode the program (windows police pro) wont show up but i still cant open any programs i just see a little window that looks like the command prompt with the heading pump.exe and then it goes away really quickly and nothing comes up
I really need the help as this is my dad's computer and he really needs it for work.
the hjt log is below
ANy help would be greatly appreciated,
jeff

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:36 PM, on 10/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\debug.exe
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\login.exe
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\system.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Police Pro\Windows Police Pro.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\HP_Owner\Desktop\winlogon.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: C:\WINDOWS\system32\y3zhp.dll - {A249BC15-23F2-42AD-F4E4-00AAC39C0004} - C:\WINDOWS\system32\y3zhp.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe"
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Gcuvulof] rundll32.exe "C:\WINDOWS\obajupec.dll",Startup
O4 - HKLM\..\Run: [winupdate.exe] C:\WINDOWS\system32\winupdate.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSI Configuration] msiconf.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\HP_Owner\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yjafosi8kdf98winmdkmnkmfnwe] C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\debug.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - HKUS\S-1-5-18\..\Run: [shv] c:\program Files\MicPhone\antit.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Login Software 2009] C:\WINDOWS\TEMP\lm0wy.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [PopRock] C:\WINDOWS\TEMP\b.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [mserv] C:\WINDOWS\system32\config\systemprofile\Application Data\svcst.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [svchost] C:\WINDOWS\system32\config\systemprofile\Application Data\svcst.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [shv] c:\program Files\MicPhone\antit.exe (User 'Default user')
O4 - S-1-5-18 Startup: scandisk.dll (User 'SYSTEM')
O4 - S-1-5-18 Startup: scandisk.lnk = ? (User 'SYSTEM')
O4 - .DEFAULT Startup: scandisk.dll (User 'Default user')
O4 - .DEFAULT Startup: scandisk.lnk = ? (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: scandisk.dll
O4 - Startup: scandisk.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Updates from HP.lnk = ?
O4 - Global Startup: WindowsUpdate2.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - [You must be registered and logged in to see this link.]
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - [You must be registered and logged in to see this link.]
O18 - Filter hijack: text/html - {467a8904-2a25-4390-8779-0bf1a0de2c14} - (no file)
O20 - AppInit_DLLs: c:\windows\system32\vakumene.dll c:\progra~1\MicPhone\antit.dll c:\windows\system32\likegene.dll , ,C:\WINDOWS\system32\tulomuwa.dll,luwuzeza.dll
O21 - SSODL: oledll - {96745B67-1930-9130-9024-2009D923BC03} - C:\WINDOWS\system32\w3X0nol.dll
O22 - SharedTaskScheduler: iukjsf8w3jirojs9f8u3jruhsf78s3jijdif - {A249BC15-23F2-42AD-F4E4-00AAC39C0004} - C:\WINDOWS\system32\y3zhp.dll
O23 - Service: AntiPol - Unknown owner - C:\WINDOWS\svchast.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)
O23 - Service: WDefend - Unknown owner - C:\WINDOWS\svohost.exe

--
End of file - 8509 bytes

pedroj9107
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Re: windows police pro

Post by Belahzur on Fri Oct 09, 2009 8:07 pm

Hello.

Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
    O2 - BHO: C:\WINDOWS\system32\y3zhp.dll - {A249BC15-23F2-42AD-F4E4-00AAC39C0004} - C:\WINDOWS\system32\y3zhp.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O4 - HKLM\..\Run: [Gcuvulof] rundll32.exe "C:\WINDOWS\obajupec.dll",Startup
    O4 - HKLM\..\Run: [winupdate.exe] C:\WINDOWS\system32\winupdate.exe
    O4 - HKCU\..\Run: [MSI Configuration] msiconf.exe
    O4 - HKCU\..\Run: [Yjafosi8kdf98winmdkmnkmfnwe] C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\debug.exe
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
    O4 - HKUS\S-1-5-18\..\Run: [shv] c:\program Files\MicPhone\antit.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Login Software 2009] C:\WINDOWS\TEMP\lm0wy.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [PopRock] C:\WINDOWS\TEMP\b.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [mserv] C:\WINDOWS\system32\config\systemprofile\Application Data\svcst.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [svchost] C:\WINDOWS\system32\config\systemprofile\Application Data\svcst.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [shv] c:\program Files\MicPhone\antit.exe (User 'Default user')
    O4 - S-1-5-18 Startup: scandisk.dll (User 'SYSTEM')
    O4 - S-1-5-18 Startup: scandisk.lnk = ? (User 'SYSTEM')
    O4 - .DEFAULT Startup: scandisk.dll (User 'Default user')
    O4 - .DEFAULT Startup: scandisk.lnk = ? (User 'Default user')
    O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
    O4 - Startup: scandisk.dll
    O4 - Startup: scandisk.lnk = ?
    O4 - Global Startup: WindowsUpdate2.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O18 - Filter hijack: text/html - {467a8904-2a25-4390-8779-0bf1a0de2c14} - (no file)
    O20 - AppInit_DLLs: c:\windows\system32\vakumene.dll c:\progra~1\MicPhone\antit.dll c:\windows\system32\likegene.dll , ,C:\WINDOWS\system32\tulomuwa.dll,luwuzeza.dll
    O21 - SSODL: oledll - {96745B67-1930-9130-9024-2009D923BC03} - C:\WINDOWS\system32\w3X0nol.dll
    O22 - SharedTaskScheduler: iukjsf8w3jirojs9f8u3jruhsf78s3jijdif - {A249BC15-23F2-42AD-F4E4-00AAC39C0004} - C:\WINDOWS\system32\y3zhp.dll
    O23 - Service: AntiPol - Unknown owner - C:\WINDOWS\svchast.exe
    O23 - Service: WDefend - Unknown owner - C:\WINDOWS\svohost.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: windows police pro

Post by pedroj9107 on Fri Oct 09, 2009 8:51 pm

I ran hjt and deleted the entries you told me
downloaded mbam but my computer still wont open it
and i understand that the computer is almost unfixable i just want to get it working enough to to copy all my music off of it

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Re: windows police pro

Post by Belahzur on Sat Oct 10, 2009 12:04 am

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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