Computer has been running weird.

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Computer has been running weird.

Post by Restricted on Wed Sep 30, 2009 12:45 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:45:22 PM, on 9/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\windows\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\xampp\mysql\bin\mysqld.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\windows\system32\PnkBstrA.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\windows\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Tweet Adder\TweetAdder.exe
C:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 203.178.133.2:3127
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\hssie\HssIE.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll (file missing)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dlnrg] C:\dlnrg.exe
O4 - HKLM\..\Run: [Application Layer Gateway] C:\Program Files\Common Files\alg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Alex\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: ShortKeys Lite.lnk = C:\Program Files\ShortKeys2\shklite.exe
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Windows &Live Favorites - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Customize Menu - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Fill Forms - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - [You must be registered and logged in to see this link.] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.k12.com
O16 - DPF: {0172828C-CB7D-4C10-AF96-0ED9B52DCFDC} (GameOnG2GCtrl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - [You must be registered and logged in to see this link.]
O16 - DPF: {7602172A-95A0-407E-9D03-783803BD6E21} (PubPlugin Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8768D5EA-5412-4810-A032-09AD2A726C69} (DownStarter2 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {8E82893F-7ED1-4811-A247-580DCC0E2629} (SFLauncherTDE Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {93C449FA-ECFB-402F-A8C7-37E4F8D60E49} (Pmang Login Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {9BEEA7FF-FF76-403C-B124-86D9835435F0} (GameChu Login Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {A977FF0C-8757-4E76-8533-482F91946233} (Neowiz Login Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} - [You must be registered and logged in to see this link.]
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {D6855164-25C2-40D2-BA39-D8A57FF0B49C} (RedbananaVistaPlay Class) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{55459AC1-576C-40E2-87C5-96D4790009D5}: NameServer = 192.168.0.1
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\windows\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MySQL - Unknown owner - C:\xampp\mysql\bin\mysqld.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\windows\system32\PnkBstrA.exe
O23 - Service: RosettaStoneDaemon - Rosetta Stone Ltd. - C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe

--
End of file - 13498 bytes

Restricted
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Re: Computer has been running weird.

Post by Dr Jay on Wed Sep 30, 2009 5:43 am

HI

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Dr. Jay (DJ)


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Re: Computer has been running weird.

Post by Restricted on Thu Oct 01, 2009 6:40 am

Malwarebytes' Anti-Malware 1.41
Database version: 2881
Windows 5.1.2600 Service Pack 3

9/30/2009 11:37:48 PM
mbam-log-2009-09-30 (23-37-48).txt

Scan type: Quick Scan
Objects scanned: 112565
Time elapsed: 7 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dlnrg (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Computer has been running weird.

Post by Dr Jay on Thu Oct 01, 2009 7:32 am

Hi

You ran a quick scan rather than a full scan Goofy

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform FULL Scan, and press Scan. Remove selected, and post the log in your next reply.


Dr. Jay (DJ)


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Re: Computer has been running weird.

Post by Restricted on Fri Oct 02, 2009 12:44 am

Sorry about that Goofy

Malwarebytes' Anti-Malware 1.41
Database version: 2881
Windows 5.1.2600 Service Pack 3

9/30/2009 11:37:35 PM
mbam-log-2009-09-30 (23-37-28).txt

Scan type: Quick Scan
Objects scanned: 112565
Time elapsed: 7 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dlnrg (Trojan.Downloader) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Computer has been running weird.

Post by Dr Jay on Fri Oct 02, 2009 1:06 am

Hi

Please ask any questions and follow instructions closely. To accurately scan for the problem your computer may have, a Full scan needs to be run.

This log is not accurate. The scan was ran before I gave you directions, which means it is the same one as posted before.

Please re-open Malwarebytes Anti-Malware. Then, click the Update tab and click Check For Updates. Then, click the Scanner tab and select the option next to Perform Full Scan. Lastly, click the Scan button. If objects are found, please click the Remove Selected button. A log will open in Notepad, please post that in your next reply.


Dr. Jay (DJ)


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Re: Computer has been running weird.

Post by Restricted on Fri Oct 02, 2009 3:57 am

I did exactly what you told me to on the other scan before this.
I'll do it AGAIN once I get on that computer again.

EDIT: Ohhh! I copied the old log which was on my desktop, my mistake.

Here is the updated log:

Malwarebytes' Anti-Malware 1.41
Database version: 2881
Windows 5.1.2600 Service Pack 3

10/1/2009 5:34:41 PM
mbam-log-2009-10-01 (17-34-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 205288
Time elapsed: 1 hour(s), 16 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP715\A1038652.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP716\A1039928.dll (Malware.Packer.T) -> Quarantined and deleted successfully.

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Re: Computer has been running weird.

Post by Dr Jay on Fri Oct 02, 2009 5:39 am

Hi

Please use Internet Explorer and run a [You must be registered and logged in to see this link.]

  • Please check I agree with the Terms and Conditions and click Start Here
  • You will need to allow an Active X install for the scan to run.
  • Leave the scanning options at default and click Start Scan
Please post the results in your next reply.


Dr. Jay (DJ)


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Re: Computer has been running weird.

Post by Restricted on Fri Oct 02, 2009 8:26 am

Well I scanned it.
Wont let me export it to .txt, it exported to .html...

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Re: Computer has been running weird.

Post by Dr Jay on Fri Oct 02, 2009 4:09 pm

Do you just have an idea of results?

Post here this:

Infected/objects found:
Total Scanned:


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Re: Computer has been running weird.

Post by Restricted on Fri Oct 02, 2009 9:35 pm

Copied all on the page, here you go:

Time


02:07:53

Files


567517

Folders


12932

Boot Sectors


0

Archives


4122

Packed Files


12142







Results

Identified Viruses


2

Infected Files


3

Suspect Files


0

Warnings


0

Disinfected


0

Deleted Files


3







Engines Info

Virus Definitions


4305940

Engine build


AVCORE v2.1 Windows/i386 11.0.0.26 (Aug 27 2009)

Scan plugins


17

Archive plugins


44

Unpack plugins


8

E-mail plugins


6

System plugins


4







Scan Settings

First Action


Disinfect

Second Action


Delete

Heuristics


Yes

Enable Warnings


Yes

Scanned Extensions


*;

Exclude Extensions




Scan Emails


Yes

Scan Archives


Yes

Scan Packed


Yes

Scan Files


Yes

Scan Boot


Yes








Scanned File


Status

C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP715\A1039664.dll


Infected with: Trojan.Generic.2242157

C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP715\A1039664.dll


Deleted

C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP715\A1039670.dll


Infected with: Trojan.Generic.2242157

C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP715\A1039670.dll


Deleted

C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP719\A1044416.exe


Detected with: Application.Pwcrack.Johntherippr.A

C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP719\A1044416.exe


Disinfection failed

C:\System Volume Information\_restore{63A5D182-34EB-488C-BB19-6743AC41A337}\RP719\A1044416.exe


Deleted

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Re: Computer has been running weird.

Post by Restricted on Sat Oct 03, 2009 5:58 am

Bump

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Re: Computer has been running weird.

Post by Dr Jay on Sat Oct 03, 2009 8:10 am

Hi

Sorry for the delay. Trying to recover from server issues here on the site.

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done


==

Download Security Check by screen317 from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


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Re: Computer has been running weird.

Post by Restricted on Sun Oct 04, 2009 12:48 am

Hey, I can't do the 2nd step, but I did create a point.

I don't have "Disk Cleanup" in the options, but this is what I do have:


Should I skip it and move on to the download?

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Re: Computer has been running weird.

Post by Dr Jay on Sun Oct 04, 2009 2:27 am

No

to get to Disk Cleanup (if it is not in your Start Menu), click Start > Run and type cleanmgr and hit enter or press OK.

Then, please follow the steps above. Smile


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Re: Computer has been running weird.

Post by Restricted on Sun Oct 04, 2009 4:42 am

I ran Security Check, a bunch of things came up in the command prompt, saying "... isn't an internal or external command."

It updates my anti virus, and then does some more of: "... isn't an internal or external command." then closes and nothing happens.

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Re: Computer has been running weird.

Post by Dr Jay on Sun Oct 04, 2009 9:54 am

Hi

Please navigate to this webpage: [You must be registered and logged in to see this link.] and see the section "Fix it for me" and click the Microsoft Fix-It button. This will download a fix utility to repair the security settings on your computer, due to damages of malware or other harmful system changes. Install the file after download.

==

Then, please try Security Check again, as noted above.


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Re: Computer has been running weird.

Post by Restricted on Tue Oct 06, 2009 10:20 am

Same errors Sad tearing

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Re: Computer has been running weird.

Post by Dr Jay on Wed Oct 07, 2009 1:34 am

Hi

Fix #2: Please download [You must be registered and logged in to see this link.] and save it to your Desktop. Run the file. Then, please reboot your computer. Lastly, tell me if this helped fix the problem.

Also, please tell me if you are on an administrator account, or limited account when you try to run Security Check.


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Re: Computer has been running weird.

Post by Restricted on Fri Oct 09, 2009 9:22 pm

Ugh same errors. I ran your fix, and a popup came up saying "Finished!" but nothing changed.

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Re: Computer has been running weird.

Post by Dr Jay on Fri Oct 09, 2009 9:53 pm

Hi

DragonMaster Jay wrote:Also, please tell me if you are on an administrator account, or limited account when you try to run Security Check.

Did you have an answer to this?


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Re: Computer has been running weird.

Post by Restricted on Sat Oct 10, 2009 3:16 am

I am on an admin account.

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Re: Computer has been running weird.

Post by Dr Jay on Sat Oct 10, 2009 6:20 am

Hi

Go Start and then to Run,
Type in: sfc /scannow
Click OK.
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.

If you don't have Windows CD....

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

On the right hand side, find: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePath setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!

After the first run, reboot your computer. Do a second run. Now the scan and fix is finished.


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Re: Computer has been running weird.

Post by Restricted on Sat Oct 10, 2009 8:46 am

Sorry for all the trouble Jay. I don't have the disk and I did what you said and didn't really work for me. I restarted after doing what you said.
I'll try it again and post my luck.

EDIT: Still nada Sad tearing
We can just quit I guess.

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Re: Computer has been running weird.

Post by Dr Jay on Sat Oct 10, 2009 8:57 am

Hi

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


Thank you for choosing GeekPolice. Please see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?


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Re: Computer has been running weird.

Post by Restricted on Sat Oct 10, 2009 9:26 am

DragonMaster Jay wrote:Software recommendations

Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).

Do you recommend I get all these, or only 1?
If only 1, which do you prefer?

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Re: Computer has been running weird.

Post by Dr Jay on Sat Oct 10, 2009 9:40 am

Hi

I have an idea... an alternative to Security Check would be an Uninstall List.

Please get an uninstall list from HijackThis by doing the following:
  • Open HijackThis, click Config, click Misc Tools
  • Click "Open Uninstall Manager"
  • Click "Save List" (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Re: Computer has been running weird.

Post by Restricted on Sat Oct 10, 2009 9:47 am

Adobe Acrobat 5.0
Adobe AIR
Adobe AIR
Adobe Anchor Service CS4
Adobe CSI CS4
Adobe Dreamweaver CS4
Adobe Dreamweaver CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.3
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Shockwave Player 11.5
Adobe Update Manager CS4
Agere Systems PCI-SV92PP Soft Modem
AI RoboForm (All Users)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
Audacity 1.2.6
Avira AntiVir Personal - Free Antivirus
Bonjour
Call of Duty(R) 4 - Modern Warfare(TM) 1.6 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.7 Patch
Catalyst Control Center - Branding
CCleaner (remove only)
Cheat Engine 5.5
Chinese (Traditional) Language Support
Choice Guard
Connect
Critical Update for Windows Media Player 11 (KB959772)
dBpowerAMP Music Converter
DivX Codec
DivX Player
DivX Web Player
Game Booster
GoldWave v5.52
Growler Guncam
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotspot Shield 1.30
Hotspot_Shield Toolbar
HyperCam 2
ijji REACTOR
iTunes
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 9
Japanese Language Support
Java DB 10.4.2.1
Java(TM) 6 Update 16
Java(TM) 6 Update 6
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 13
Java(TM) SE Development Kit 6 Update 16
Java(TM) SE Development Kit 6 Update 6
Junk Mail filter update
Korean Language Support
kuler
Malwarebytes' Anti-Malware
Messenger Plus! Live
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync 3.7
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft MPEG-4 VKI Video Codec V1/V2/V3
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3
Microsoft Office Outlook Connector
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Mozilla Firefox (3.5.3)
MSVCRT
MySQL Connector Net 5.2.5
Nokia Connectivity Cable Driver
NowDownloader (remove only)
OGA Notifier 2.0.0048.0
PayPal Plug-In
PunkBuster Services
QuickTime
Rosetta Stone Ltd Services
Sandboxie 3.38
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Segoe UI
SoulSeek 157 NS 13e
Special Force
Stronghold Crusader
Suite Shared Configuration CS4
System Requirements Lab
TeamViewer 4
TortoiseSVN 1.6.4.16808 (32 bit)
Tweet Adder
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.762
Ventrilo Client
Verminor - UltimateGhost
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Photo Gallery
Windows Live Toolbar
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Xfire (remove only)
XviD MPEG-4 Video Codec
Zoo Tycoon 2 - Zookeeper Collection
Zune Desktop Theme

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Re: Computer has been running weird.

Post by Dr Jay on Sat Oct 10, 2009 12:06 pm

With the current load you have, go with PC Tools Firewall Plus, and both SpyBot and SpywareBlaster. Those would be a good idea.

As long as you have one firewall, one antivirus, and one antispyware - you are in good shape to stay safe from viruses and spyware.

A couple more recommendations:
1. Remove Ask Toolbar via Control Panel > Add or Remove Programs
2. Remove these extra unneeded Java entries:
Java(TM) 6 Update 6
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 13
Java(TM) SE Development Kit 6 Update 6

Since you have Update 16 (the latest) and its DEV kit, the other versions are unnecessary. Having the unnecessary entries is a risk, and takes up too much disk space. Smile

Does this solve the issues you were having?


Dr. Jay (DJ)


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Re: Computer has been running weird.

Post by Restricted on Sun Oct 11, 2009 4:36 am

Computer has been running smoothly.
Thanks a lot! Smile

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Re: Computer has been running weird.

Post by Dr Jay on Sun Oct 11, 2009 8:49 am

You are welcome.


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