Antivirus SystemPro and inabilty ot run .exe files

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Antivirus SystemPro and inabilty ot run .exe files

Post by beanpole521 on Mon Sep 28, 2009 8:05 pm

Laptop infected with Antivirus SytemPro. and even in trying to verifiy if my Java and adobe are up to date, I cannot seem to run any .exe files. I am, at best, a complete computer novice. this virus is killing me. Please Help

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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by Belahzur on Tue Sep 29, 2009 12:11 am

Please download [You must be registered and logged in to see this link.]

  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by beanpole521 on Tue Sep 29, 2009 11:04 pm

thanks for responding. i will give it a try

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log after running exeHelper

Post by beanpole521 on Tue Sep 29, 2009 11:16 pm

exeHelper by Raktor - 09
Build 20090925
Run at 21:28:45exeHelper by Raktor - 09
Build 20090925
Run at exeHelper by Raktor - 09
Build 20090925
Run at 21:31:35 on 09/27/09
Now searching...
Checking for numerical processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

exeHelper by Raktor - 09
Build 20090925
Run at 21:31:55 on exeHelper by Raktor - 09
Build 20090925
Run at 19:06:03 on 09/29/09
Now searching...
Checking for numerical processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by Belahzur on Wed Sep 30, 2009 10:15 pm

Hello.
Can you run Hijack This now?


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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by beanpole521 on Wed Sep 30, 2009 10:34 pm

thanks i will try and run hijack. however when i started my computer today, the virus seemed to be gone. but i will run hijack.

thanks again

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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by beanpole521 on Wed Sep 30, 2009 10:46 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:41:01 PM, on 9/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\AOL\1250127145\ee\AOLSoftware.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AOL 9.1\waol.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Thomas Chandley\Desktop\winlogon.scr

R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.226 winshield2009.microsoft.com
O1 - Hosts: 91.212.127.226 winshield2009.com
O1 - Hosts: 91.212.127.226 [You must be registered and logged in to see this link.]
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O4 - HKLM\..\Run: [system tool] C:\Program Files\covuyu\pakrsysguard.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1250127145\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users.WINDOWS\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

--
End of file - 4058 bytes

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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by Belahzur on Thu Oct 01, 2009 12:16 am

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O1 - Hosts: ::1 localhost
    O1 - Hosts: 91.212.127.226 winshield2009.microsoft.com
    O1 - Hosts: 91.212.127.226 winshield2009.com
    O1 - Hosts: 91.212.127.226 [You must be registered and logged in to see this link.]
    O4 - HKLM\..\Run: [system tool] C:\Program Files\covuyu\pakrsysguard.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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log of anti malware

Post by beanpole521 on Thu Oct 01, 2009 1:45 am

Malwarebytes' Anti-Malware 1.41
Database version: 2879
Windows 5.1.2600 Service Pack 2

9/30/2009 9:34:20 PM
mbam-log-2009-09-30 (21-34-20).txt

Scan type: Quick Scan
Objects scanned: 123504
Time elapsed: 12 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Thomas Chandley\Desktop\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by Belahzur on Thu Oct 01, 2009 10:29 am


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt just yet.


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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by beanpole521 on Thu Oct 01, 2009 10:14 pm

DDS (Ver_09-09-29.01) - NTFSx86
Run by Thomas Chandley at 18:09:10.60 on Thu 10/01/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.255.52 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\AOL\1250127145\ee\AOLSoftware.exe
C:\Program Files\AOL 9.1\waol.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Thomas Chandley\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [AOL Fast Start] "c:\program files\aol 9.1\AOL.EXE" -b
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [HostManager] c:\program files\common files\aol\1250127145\ee\AOLSoftware.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &AOL Toolbar Search - c:\documents and settings\all users.windows\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - [You must be registered and logged in to see this link.]
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214024]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-3-23 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-3-23 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-3-23 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-3-23 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-3-23 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-3-23 40552]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-8-27 34248]

=============== Created Last 30 ================

2009-09-30 21:19 --d----- c:\docume~1\thomas~1\applic~1\Malwarebytes
2009-09-30 21:19 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-30 21:19 --d----- c:\docume~1\alluse~1.win\applic~1\Malwarebytes
2009-09-30 21:19 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-30 21:19 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-29 21:05 411,368 a------- c:\windows\system32\deploytk.dll
2009-09-29 21:05 73,728 a------- c:\windows\system32\javacpl.cpl
2009-09-26 23:31 --d----- c:\windows\system32\wbem\Repository
2009-09-26 23:31 --d----- c:\program files\covuyu
2009-09-26 22:54 --d----- c:\windows\pss
2009-09-22 13:21 764,868 -c------ c:\windows\system32\dllcache\apph_sp.sdb
2009-09-22 13:21 217,118 -c------ c:\windows\system32\dllcache\apphelp.sdb
2009-09-13 20:44 664 a------- c:\windows\system32\d3d9caps.dat
2009-09-09 11:39 153,088 -c------ c:\windows\system32\dllcache\triedit.dll

==================== Find3M ====================

2009-08-27 20:12 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-08-08 20:52 558,142 a------- c:\windows\java\packages\WNL7TVHB.ZIP
2009-08-08 20:52 2,678 a------- c:\windows\java\packages\data\WGPZVLJR.DAT
2009-08-08 20:52 2,678 a------- c:\windows\java\packages\data\6OMZDRPR.DAT
2009-08-08 20:52 155,995 a------- c:\windows\java\packages\RXZFRBBR.ZIP
2009-08-08 20:52 2,678 a------- c:\windows\java\packages\data\ZN5F1R5F.DAT
2009-08-08 20:52 2,678 a------- c:\windows\java\packages\data\YRHVFXJL.DAT
2009-08-08 20:52 2,678 a------- c:\windows\java\packages\data\JNZ71NXB.DAT
2009-08-08 20:49 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-08-05 05:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-29 00:53 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-29 00:53 82,432 a------- c:\windows\system32\fontsub.dll
2009-07-17 14:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 -------- c:\windows\system32\wmpdxm.dll

============= FINISH: 18:09:58.66 ===============

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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by Belahzur on Thu Oct 01, 2009 11:51 pm

Hello.
Delete this folder in bold:

c:\program files\covuyu

How is the machine running now?


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Re: Antivirus SystemPro and inabilty ot run .exe files

Post by beanpole521 on Fri Oct 02, 2009 12:40 am

I deleted the folder. my computer seems to be back to normal. Perhaps a little slower, but that Antivurs SystemPro was driving me crazy. I really appreciate your help. there is no way i could have done this by myself.

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